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Nuance

Here's the deal: EVERY platform was affected! - sm

Posted: Aug 3rd, 2017 - 7:47 am In Reply to: Incentive pay for unaffected platforms - per Yahoo sm

With the loss of voice recognition, every platform was affected. This was a company-wide event, not just one or two platforms.

This argument that only "affected" platforms were eligible for the 1.5x and 2x bonuses doesn't even make sense, because the "affected" platforms weren't even usable ... so how could anyone have worked their normal hours plus overtime if they can't even get on their "affected" platform? They obviously meant it to be for everyone.

I was on one of the "unaffected" platforms that was still working throughout this event (but without ISR). When we were 30-plus hours out of TAT with more than 2000 jobs in the system, my TSM was begging us every day to work with the above incentive that they are now saying was only for "affected" platforms.

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