A community of 30,000 US Transcriptionist serving Medical Transcription Industry

TERMINATED AFTER 9 YEARS - Diane King

Posted: Mar 27, 2014

In 2005, I had been hired on by (then) MEDQUIST. It was wonderful. Started at 9.75 cents per character line, 65-word, plus spaces. They were 'glad' to get me. I sailed along year after year, and they seemed to like my work. NO COMPLAINTS. I worked hard, then received approval to work SUNDAY for 24 hours and Monday for 16 hours. This was tough, but I had to deal with weather/power issues, internet outage issues and enough work issues. I was working for a large acct for LTAC. ALL of these went offshore.... ALL, well, except for when there was political unrest or a holiday, they came back... oh, when they couldn't understand the Hispanic docs, came back also. Finally I was transferred to a manager in an acct that DID NOT outsource. The manager eventually 'disappeared' as did nearly a dozen managers I had been through since starting.

So now, new regime again, started off well. I was told that in a group of over 100, in production, I was 3d. In quality, top 1/3. The hammer was coming down in the fall, but expecially the beginning of 2014; however, I was informed I was the least of their problems. I got a report from a doctor who mumbled his dictation to the extent it seemed nonexistent. January, that report produced 3 critical errors. I was now in the crosshairs,.... or maybe it gave them the excuse.

Within one week, I could do nothing right, so was placed in QUALITY IMPROVEMENT and audited every week. The group that did the auditing, THOSE audits were pretty good, usually above 99%, even a number of 100%. I was informed that my scores for 2013 were pretty much the same as they are now, but the 'bar' was raised to 99.6%. I fell short. Every time my QA manager audited my reports (except 1), I fell below the 99.6% (99.7% in April). After 8 of these, I was terminated... even though my production was still high and I was showing improvement. The 'GOOD' audits didn't count. If I put an 'and' where an 'in' should be, I was marked for it.

I had to conclude they were gunning for me... no appeal, no discussion, no attempt to ameliorate any of my improvements or problems.... that was it. I was terminated March 19.

I'd like to be contacted about your stories... each and every one of you.

Our account that has been in Charnet is moving - over to Fluency after 3 years

[ In Reply To ..]
finally. We were part of a buyout. I suspect the move will make it easier for them to start pushing us overboard, especially those of us in the higher lph category. I think it's all part of the "bigger plan."

Sorry, I meant cpl. I think the goal is to reduce - higher cpl earners.

[ In Reply To ..]
Nice way to reward loyalty.

Terminated - Move on!

[ In Reply To ..]
There are no words that I could say that haven't been said before about MM and the horrible way it treats its MTs. So many have been fired or made to suffer. I know an MT who has been with MT for probably 20 years, from the beginning and is being nit picked to death lately. They even screwed her out of her money and she is fighting to get that back as well. She is afraid for her job. They don't care and they do this on purpose if you ask me. Want to thin out the herd, send to India, whatever! Find another job and just put this behind you. I wouldn't give them the satisfaction of one minute of my time. I quit MM a while back, just couldn't take it any longer and like you, was just nit picked to death. I wasn't making any money, my stress level was through the roof and I was working for them, WHY????? I got out. Good luck to you. Let them bleed when the time comes and hopefully it is coming soon.

THANK YOU, HELPFUL ADVICE - Diane King

[ In Reply To ..]
Wow, thank you, and I plan to. I just hate to see so many being abused by this company. I know what you mean about the stress level. Maybe they did me a favor in firing me... my kids look at it that way! Thank you again! :)

I think they are planning to follow Nuance trend and - hire inexperienced and new grads

[ In Reply To ..]
so as to pay them peanuts. To do that, they have to eliminate the more experienced first. I recently left Nuance due to the unrealistic bonus. It's held as a carrot in front of your nose, knowing full well it's not to be achieved. Now I see their ads that only require a year of experience. Good luck with that. Between India and brand spanking new MLS, they are probably saving a boatload.

Career Steps site claims going rate as low as .02 cpl (nm) - Rose

[ In Reply To ..]
.

Terminated unfortunately... - Moving On

[ In Reply To ..]

It seems this is a story many can relate to, and one cannot help but feel chased right out of the company to unemployment. I was a tier 3 with no complaints until right before Christmas, and then I could do nothing right...not bringing up scores (they did not consider the excellent scores, just the lower ones), not volunteering even more on backlogs/weekends, not taking their quality "classes."

We are professional, competent people made to feel that we have been "stubborn" and "careless." Wrong.....

Best wishes to you; there are opportunities elsewhere....

Moving on, Duplicate Story - Diane King

[ In Reply To ..]
I had to check to see if this was not my own story. Awesome, and thank you for posting. The timing also was the same as your timing when they had me in the 'cross hairs'. I used to work extra whenever called upon...lots, but stopped doing ANYTHING extra. Didn't matter. They didn't care.

I'm so sorry ... your post actually brought tears to my eyes - anon

[ In Reply To ..]
I think I sense what you're feeling right now, and I want to tell you that you're not alone. It hasn't happened to me (yet) but your history, your cpl, and the PROCESS leading up to your termination sounds eerily similar to what I'm going through right now which leads me to believe either you and I have had the same TSM with the same process, or the entire process is systematic across the board.

I came on with Medquist a few years before you, and like you, the last few years I've been a top performer in my region - several TSMs in my region have tried to woo me onto her team because *supposedly* I'm one of the top producers with this company. Until the last couple of months, I've never failed an audit and until recently between my production and my quality I've been feeling fairly secure with my position (as secure as one CAN feel with this company). This is to say, I've never any problems whatsoever and no reason to suspect dissatisfaction with my work AT ALL - until recently.

About 2-3 months ago, I suddenly started failing audits. It had never happened before, nothing had changed - same accounts, same doctors, same everything. I've never failed because of the body of the report, but always because of 1-point Client Profile infarctions. FYI, ONE Client Profile mistake will cost you the entire audit. With my volume of production, ONE missed client profile detail isn't unheard of. Now, after a couple of failed audits, I feel I'm being targeted. Suddenly, the entire "tone" of communication with my management team has changed. Suddenly, I can't do anything right. I haven't been put on performance management (yet) but I know it's coming.

I will tell you one thing though. The day they decide to let me go, I'm going to be ready for it. Until then, I'm going to continue to do my best work as I always have, but when the day comes when I get that "phone call" I'm going to give myself a few hours to cry and get it out of my system but then I'm going to dry my tears and get on with my life. With this year's tax refund I enrolled in a Health Coach and Personal Training certification program and my intention is to work with the senior population in creating a healthy lifestyle. I've put careful thought into my plan and I'm executing it very carefully to prepare myself for that day so I'm not caught by surprise.

I can't tell you not to feel sad or angry about what you've been through because I know what you're feeling is very REAL. No matter how much we hate our job, it can be devastating and still considered a "loss" when it's gone. You just have to give yourself time to mourn that and grieve it like any other loss. But please hear me when I tell you that you ... me ... all of us ... have VALUE that reaches FAR beyond this transcription job, and *certainly* that reaches FAR beyond this company.

We are ALL going to be targeted at some point. Those who say "it can't (or won't) happen to me" like I did, because of their production, because of their quality, because of their relationships with their management team, etc need to face the reality of this company, and this position. This field, and this company are going away. The only way they can get out of paying unemployment for us in one big layoff is to make it look like we're not performing up to standard even when we are.

You have a bigger purpose out there for yourself ... this is a big sign to pursue it - and to go offer it to those who need it. Just know you're not alone ... I'm going through it too. You're a few steps ahead of me in the termination process but I'm totally sure I'll be there soon too - as will the majority of us.

Much love and support to you ... hang in there.

You know you are an MT When... - You say infarction instead of infraction-lol

[ In Reply To ..]
LOL. I do the same thing.

That's hilarious - nice catch! I do that all the time - anon

[ In Reply To ..]
Great eye, I literally laughed out loud. I totally missed that! :)

kinda like writing a recipe and putting - "mix in a large bowel"

[ In Reply To ..]
instead of bowl. I do that one all the time.

OK, I'm howling with laughter here!!! - I do that too

[ In Reply To ..]
Bowel/bowl get me every single time, I just cannot seem to type the word "bowl" correctly without backspacing!

I thought I was the only one!!

I put hoarseradish - On the grocery list-nm

[ In Reply To ..]
xxx

LOL - me

[ In Reply To ..]
This really made me laugh, and believe me, I needed it today! Thanks :)

After closing the gait to the hoarse's pin, Normal made himself a bowel of soup. - nm LOL

[ In Reply To ..]
x

Or what about hurricane? I had to type that slow. Hurricaine is my norm. hahaha - MTPeep

[ In Reply To ..]
ah, that old spray. LOL

I only caught it - Because...

[ In Reply To ..]
Whenever I hear "infraction" in non-MT world (like, on the TV news), I want to write them a letter correcting them, LOL, but I catch myself.

Glad you took it like I meant it---I knew exactly where you were coming from, so I thought it was comical.

YOUR HEARTFELT SYMPATHIES APPRECIATED - Diane King

[ In Reply To ..]
Thank you so much for taking the time. I was in shock when this started happening to me in Dec and having had this happen some time before, I knew what was coming. I prepared my kids, my friends, my family, and they have been great in helping me face the inevitable. My mom and brother stated, after speaking with me, since my being fired March 19th, that I never sounded happier. I think that is true! But I could not have done it (and can't) without their support.

I am additionally blessed with the MTs who respond to my posting. Thank you.

:)

you are not alone - 16TRANSCRIBER

[ In Reply To ..]
You are not alone. Pretty much everyone is getting cut. I don't work for M*Modal or Nuance. I work for a hospital, and I have worked for them for 16 years. They hired me straight out of transcription school. They let me cut my teeth on them. They are the best. The doctors are like family to me. First name basis even though I work at home. They call me when they need a stat report or anything. Heck, I delivered my babies in this hospital Love them. I have had an amazing career in the transcription field. I make amazing money. I am so, so blessed. I have always had the BEST supervisors. In Jan., we found out corporate is outsourcing transcription to M*Modal. They said we would lay-off in July, but on a conference call yesterday they pushed it out to Sept. or maybe through Christmas. I am disappointed, but life goes on. I don't really know if I want to pursue medical transcription. I may go down another road. My parents say they are glad it is coming to an end because I don't take care of myself like I should. Kids and husband first, and I wear myself out and I am always physically drained. I start my mornings at 2:30 and have for years. I am only 39, but I am tired. I have two small children and I stay mentally and physically drained, and this is with a job of a lifetime. I count my blessings I started young, made it big and I am getting out still young so I am still "marketable" in something else should I choose another career. I cannot imagine working for M or N with the horror stories I hear on this site. Just know, necessity is the mother of invention and we will all be fine. Women can bounce like that....God bless!

P.S. My two children (4/9) say yes! mommy is retiring!

P.S.S. I also use med. terms accidentally like infarction/bowel...guess that's the nature of the beast!

Thank you! - Diane King

[ In Reply To ..]
Again, very much appreciate your understanding too! Your departure is a shock, I'm sure, but you are not being cashiered out because you are MT public enemy #1/criminal element. You get to leave with love and concern and sympathy. Those of us leaving like this is like by MT FIRING SQUAD!

Same exact story here... You're right, this is a weed process - MTPeep

[ In Reply To ..]
There is a law, and I can't remember the name, but its that they cannot do layoffs in volume without giving us 6 months notice and other "fair perks", or they violate HUGE labor laws. So, yes, I too believe this is a carefully orchestrated weed out process of ALL of us US MTs. I'm not paranoid. Just because you're paranoid, doesn't mean they ain't after ya. I believe the limit on layoffs in one hit is 50? Same here, top producer, always 100 audits, always working, top employee and I'm in the cross hairs as well. and NOT due to true errors. Its scary, but I have a Plan B lined up to get outta this industry as well. It is dying, and time is running out. Its so sad to know we are all in the same boat, but we can take comfort, though I know that is lame, that we are in this together, trying not to be afraid, trying to sleep, trying to still produce the best document we can for the PATIENT. We are all the BEST. And I admit, I was one who never ever thought this could happen to me. I am a pro, but, its happening.

ONLY PARANOID WHEN THEY AREN'T AFTER YOU - Diane King

[ In Reply To ..]
I kept delaying the inevitable, or thought I was. Changed overnight! I think you nailed it, though!

They were taken over by an Indian Company? - sm

[ In Reply To ..]
The culture in India is different than what we are used to. No moral character. It's normal for them to abuse employees.

ABUSING EMPLOYEES - Diane King

[ In Reply To ..]
AW, THAT'S what they gleaned from the association!!!! Not a good move!

waiting my turn - oldie but goodie

[ In Reply To ..]
I am waiting my turn. Should be any day now. Been doing this for 32 years; with this company in some form for over 17 years. I just can't imagine the "Indians" doing better....some of my audits I questioned. Told well "I HEARD". I listened again to dictations & told them "sorry, I still heard what I heard." Basically too bad.....so just waiting.....

As the MT turns! - Yeppers!

[ In Reply To ..]
It is a matter of time for all of the MTs who work for MM, or at least the majority. It is sad and they have ruined this profession with their greed and off shoring and voice, etc. BUT, you can't fight city hall as they used to say, so don't bother. Find something else or wait it out and collect UE. I think the thing that gets to me is the way they do it. They beat you down and never tell you the truth. Even though for years you have been just find, now you are dirt and can't even hardly spell your own name. I just cannot wrap my head around this kind of treatment towards anyone. If they want the MTs out, then get rid of them all and send it to India. Either way, they have to pay UE, so why not cut the cord now! I do hope all of you who feel this way are actively looking for something else, if you can't wait it out.

Also the post about the hospital, putting MM until September. You need to go talk to someone or write a letter or call or e-mail or text them and tell them the truth about MM. Send them to MTStars and don't forget the Chapter 11 fiasco as well. Even it they still outsource perhaps they won't use MM or Nuance. Make them aware, because they have been sold a bill of goods, but unfortunately, they don't care either.

oh, believe me! - 16TRANSCRIBER

[ In Reply To ..]
Believe me! I have given them more than enough information to go on about M*Modal..from this site to Glassdoor reviews. The contract is signed. It's the big boys in another state doing this. I am so tempted to call some of my doctors and tell them the truth, but that would probably get back to the big boys and I would get terminated immediately. It is sad b/c I was talking to my supervisor yesterday, and we were talking about how so much just in the world has changed lately. We (transcriptionists) actually care about the patient. I could do my job in my sleep. It is my pleasure to put out 100% top-notch quality work for these doctors so they know without a doubt when they see my initials they have the best document that could be produced for them in our facility. I care about the patient, the doctors and the hospital. But, unfortunately green is god nowadays. I even suggested we take a pay cut...a BIG pay cut so we could compete with M*Modal. I am still hopeful this bankruptcy thing will open their eyes. Life is strange. You know, you get to a certain age and nothing surprises you anymore. I am hopeful something will go wrong with the roll-over of accounts or the doctors will say "no" but we get younger doctors every day who really could care less about who does their transcription. The old school girls and boys I have seen retire, pass away or move away only to be replaced by these tech-savvy foreign mega-young doctors who see every patient as a dollar sign. I think they are so caught up with the red tape and hoops they are required to jump through now that they really have not thought about it to take the time to fight for us. Every opportunity I get I say something to somebody. I had a nurse call from the cath lab this morning needing a report. She says ....hey girl, you know need that report on so and so. Of course, I had it. I really feel like saying...hey can you tell Dr. So-n-so that I won't be here too much longer to call at 4 in the morning so you all need to do something so I can stay!!!!! But, the patient was being wheeled into the cath lab and of course that is not the time. This particular doctor came in the transcriptionist department 16 years ago when I was basically a kid out of school and looked at all of us and said...I want her to do my work, only her b/c she looks smart! He is a mess! Ladies, he is HARD! Foreign. Cannot slow down, never finishes sentences. He told me to finish his sentences for him. He will do an entire 2-page report in 50 seconds. No templates. I said all that to let you know how we "baby" our doctors in transcription. I think they will be shocked dealing with a new way to dictate. Everything in our hospital has a 2 hour TAT. Heck, we get our discharge summaries off the system no longer than 12 hours. M*Modal said they would try to make good on TAT in contract but could not guarantee it. I'll get my chance, but it has not presented itself yet. I have faith everything will work out. We are all going through stages with our emotions. We all have so many different emotions flying around. Being laid off made me react at first like WTH!, then mad as heck, sadness about the situation, panic like what am I going to do now?...then I found peace for a little while and now I back to mad as heck...ha ha ha...anyway I have rambled. I won't proofread this so do your best reading it. I'm sure you ladies at M*Modal will do the best to take care of our doctors since the door has been slammed in our faces. Feels like we have been kicked out of the family....see, I'm getting mad again. Signing off! Take care!

DON'T HAVE TO PAY UNEMP BENEFITS - Diane King

[ In Reply To ..]
Hi, if they have declared cause (and is that not what the QUALITY IMPROVEMENT PROGRAM IS ABOUT), they don't have to pay unemp benefits. It's not a sure thing. I'm waiting to hear how it'll go down for me.

Diane - - Kiki

[ In Reply To ..]
Not sure if it's the same in every state or what state you are in(I'm in CA) but you should get unemployment even if you are fired. They would have to have a much worse reason (stealing from company, not showing up, and the like) for you not to get unemployment. Do NOT let them also cheat you out of unemployment.

In Ohio, we won unemployment benefits - For my father

[ In Reply To ..]
Because even though he quit his job, we were able to prove that he was forced out by his employer's terrible treatment of him. Please look into your rights further.

Quitting different than being fired - Diane King

[ In Reply To ..]
If we were laid off or quit, it'd be different. Fired, the employer has cause, because they've been creating a file since the target date to terminate the MT.

UE varies state to state. - In my state I can POSSIBLY get UE if ...

[ In Reply To ..]
I am let go because I don't meet my employer's performance standards.

DENIED UE in 2005 - Diane King

[ In Reply To ..]
As I mentioned in another posting, when I was fired after 5 years with this company (had I reached 5, I would have been placed in a new bracket that might have required me to have more benefits), I attempted to apply for UE. She contested it, I appealed, the favored her. MT stuff, you know... they had no clue. She obviously had to know what she was talking about... DENIED

Well I'm glad I don't live in your state.... - Kiki

[ In Reply To ..]
In CA you will get UE if you are fired EXCEPT for things like theft from company, excessive absences, etc). My brother-in-law (whom I despise btw) got fired for constantly making racist statements and he STILL got unemployment (for TWO full years during the recession around 2007/8). It sickened me as he sat around for 2 years bragging about it. He never even tried to find work during that entire time. Okay, I'm going off on a tangent now.......but that guy was the worst. Thank God my sister finally wised up and kicked his arse to the curb.
Anyway, I'm sorry you feel you can't get UE, but if I were you I'd still try.

JUMPING THROUGH ALL THE UE HOOPS - Diane King

[ In Reply To ..]
I am... again, doing all I can to try to get UNEMP benefits.... thanks for the encouragement.

See, this is what we were trying to tell those - "never failed an audit" MTs

[ In Reply To ..]
the other day (scroll down). If they want you to fail an audit, they will find a way to make you fail.

Absolutely CRAZY - Seattle_MT

[ In Reply To ..]
This is beyond CRA-CRA !! This is insane. However once again, I am so glad that I can come to this site and read other fellow MT's stories about MM -- and I am also in the same boat !! Very good at my work, top producer, been here for a decade, always working "extra" to cover backlog, always working holidays. Obviously that is no more.... but it saddens me that this company is going down like the TITANIC and the "management" team or TSM or whatever they are called ... they have the audacity to act like business as usual when I asked about the BK filing. As though we are all stupid and cannot see the writing on the wall. I am DONE with trying to "figure out" what is going on because I have read the writing on the wall and see clearly what is going on.

Sharks.In.The.Water

Crabs.In.A.Barrel

--nuff said--

WRITING ON THE WALL - Diane King

[ In Reply To ..]
REWARDING THE DEVOTED, LONG-TERM hardworker with termination... and they make it look like it's our fault so they don't have to pay unemployment benefits!

I gave my notice just the other day and wondered - mttt

[ In Reply To ..]
if I should stay until they can me to get U/E but my mental health just couldn't handle it any longer, especially now knowing that your U/E could also be cut if they fight it which they probably would. I feel so much better, can actually sleep at night now as I just don't care anymore. Free at last!!!!

Gone after 10 years.... on my own terms, not theirs - Anon

[ In Reply To ..]
Was with Meridian Healthcare for 8 years making 11 cpl (13 cpl on weekends). Was taken over by MM - dropped down to 9 cpl (no weekend incentive) and then 6 cpl for editing. Took almost a 20K pay cut. Worked 7 days a week (because no one would work weekends). Then had hours cut (now had to work on a time clock). Never failed an audit, worked OT when asked, never took time off. And then the crap hit the fan right around January. Started failing audits - not really understanding why (no one told us that the 98% accuracy rate had gone up to 99.6 - soon to be 99.7). After failing 3 audits (between 99.2 to 99.5) I was told that I was on a 6-month probation and could not fail another audit in that time or I would be terminated.

I was devastated!! I gave my all to this company and suffered through all the changes - and now this. I could see the writing on the wall. It seemed to me their way of "weeding out" for whatever reason. I searched frantically for another job, and within 1 week found something else. It was a great feeling to give my notice.

I Am So Scared Right Now!!!!!!!!! - Lost

[ In Reply To ..]
I just began my 16 year with MM. I have 32 years of experience. I used to never fail an audit and now, I too am failing. I am just sick to my stomach literally thinking that they will be able to get away with not paying my UE if they fire me. I have done my level best,but it is apparently not good enough. They have told me they are going to do another audit and if I don't pass, then I will be on performance management. I cannot afford a pay cut. Unfortunately, my health would not allow me to stand on my feet for any period of time and I live in a fairly rural area and the jobs for someone my age (52) and in my health, are nonexistent. I still have 6-1/2 years left on my mortgage. I don't want to lose my house. I have given these people my all. I really don't want to be fired, but I was counting on getting UE until I could either find something else or try and file for disability. Have you all heard for certain if you are let go because of quality of works, they will fight you on UE? Thanks for your help.

To Scared - Another MModal MT

[ In Reply To ..]
Unless you do something malicious or criminal, you will get unemployment if you're terminated from MModal. Firing you for work quality does not fall under this and you should not be worrying. If it wasn't for my ego, I would look forward to being terminated as I can earn more on unemployment than I am now. So, look on the bright side... if you ARE terminated for audits, you'll be able to take your time and look for a better job while getting paid unemployment. And I bet, you'll no longer feel "scared" but empowered and at peace! Good luck!

Unless things have changed from 2005 - Diane King

[ In Reply To ..]
I got fired from an MT job of nearly 5 years and my then employer had kept a file on me from day #1 so in the event I got fired, she wouldn't have to pay for her part of the benefits. THE UE office believed her over me, and I was denied benefits. MT-related offenses are still offenses. I even appealed. SOL!

Sorry, unless things have really changed, I have that yet to look forward to.

THEY WILL TERMINATE YOU ON QA - Diane King

[ In Reply To ..]
So sorry, but yes, they will terminate. My husband and brother didn't think they actually would, but they did, March 19, after 9 years. My scores were usually above 99 nearly all the time, but that wasn't good enough. No, I think they are targeting long-term employees and OLDER ONES like you and me. I'll be 60 this year.

Once you get past the fear when viewing your options, you'll be ok. I know that panicky feeling!

Meridian gone too..similar story. It was a nightmare ride... - Pauper pit

[ In Reply To ..]
Thanks MM. You made my life hell.

So Sorry, KNOW WHAT YOU MEAN - Diane King

[ In Reply To ..]
This is what I'm talking about. Thanks for posting! And Sorry about your plight too! It's not right!

100% QA AS PUNITIVE MEASURE - Diane King

[ In Reply To ..]
Forgot to mention that during this punitive process, I was put in about 2 weeks of 100% QA, that 'dinged' my pay 3-cents a line. I took quite a hit. It appeared I was doing better, so they took me off 100% QA and things were quiet for a while. Then the audits began again, the disfavorable (under 99.6%)and the next stages of QUALITY IMPROVEMENT kicked in. This preceded my termination 2-3 audits later.

Do the TSMs have any say in this? - Old School

[ In Reply To ..]
because it seems like at some point they would have to say, "Look, I just can't keep losing all my best people."

Similar Messages:

Aug 16, 2013

I got the call this afternoon. Finished my shift, laid down for a nap and phone woke me up hour and 15 minutes later. She was reading a script in a dismal voice and obvious what was happening, but it dragged on and on. Managed to say ok... A little over 9 years. Life as my daughter and I know it just ended. Thank goodness!! Moving desk out of living room not a minute too soon and maybe years too late. ...

Nov 26, 2012

Thought that after not having enough work for a couple years now and always chasing work, I'd now have a "real job" as an employee and wouldn't have to worry about a steady paycheck and paying the bills anymore. The reason I thought this was because at the interview and in their professional company emails, they use all the "real job" words: Shift, scheduled hours, overtime, PTO, benefits, etc. I felt relieved to finally have a "job." What a big bunch of BS! I was "hired" ...

Dec 20, 2013

There is much speculation about the field of transcription - how many of us actually plan to be here 5 years, 10 years, 20 years from now. I realize that the field is going to change, which will contribute to your answer. Will there be enough transcriptionists/editors to fill the need in 5 years and in 10 years? Will the industry be forced out of offshoring because of taxes? Will there be a need even for editors if VR gets better? These are all unanswered questions, but my question is, what ...

Nov 04, 2012

Were you full time or part time? I see 120 LPH being mentioned. I have always had a requirement of 150 LPH for full time. Do you think they are targeting part timers? ...

Feb 21, 2013

Tried to check my work email, couldn't log in. Checked Ultipro and apparently I was TERMINATED???????????????? Who is going to pay my bills, my rent? Thanks a lot MMODAL ...

Feb 22, 2013

I've been working for MModal 2 years part-time. Other than the usual stuff, they've left me alone pretty much. Now all of a sudden I get an email saying one client complained I'm leaving too many blanks. Recently, I had about a week of horrible, scratchy, low volume dictations that were not even discernible in some places and I had to leave blanks. I think that's what they're referring to. Since then, I'm being audited every day, ...

Mar 08, 2013

through an email or did they at least have the decency to send you a letter or call? Or did you just try to start work and find yourself locked out of the system? I know they have to at least send you something telling you about COBRA if you had health insurance. I think my head is on the chopping block too, and part of me is really hoping that is the case. There once was a time when I would have just told them to go _____ themselves, turned on my heel and walked away w ...

Aug 15, 2013

I was so shocked to get my termination effective immediately and I did hear human resources would send me a letter but do you know what equipment needs to be returned. Just the computer or will they want the monitor, foot pedal, keyboard? I am sure this company will want it ALL back but forgot to ask. On the upside they pay you for the termination conference call. I always thought those terminated surely were not working their hours or had bad quality but I can assure you that is not the cas ...

May 22, 2015

Well, it looks like Nuance is starting to get what they want....giving out walking papers because of their "patient safety" bullshit. I was fired today because of their new metrics scheme and the QA pend percentage being above the minimum when 99.9% of my pends were MANDATORY pends, and because of crappy audio, VR that had to be deleted and started from scratch and dictators that don't know how to key in the right patient info and crappy dictators in general and me painstakingly suffe ...

Aug 08, 2014

Lately, I've been getting legal notices mailed to my home from I believe the east coast somewhere informing me of a class action lawsuit against M*Modal and inviting me to joint if I have a claim. I don't think I have a claim, but then again with all the shady practices in this business, I'm not so sure. I'm just curious what the heck is going on. Anyone care to give me the lowdown? ...

Apr 14, 2010

Good-bye ...

Jun 05, 2010

Can anyone who took the Cobra insurance tell me how that works? Do you have to contact them to participate in it or do they contact you? They sent me a letter today that I am supposed to sign and return and it mentions I have 60 days to sign up, but no more info than that. Appreciate your sharing anything you know. ...

Jan 05, 2012

Anyone else just get terminated from TT with no notice? ...

Mar 28, 2012

Well after being put on 100% QA for 5 days, not passing an audit at 97.95% I was terminated today. This company is unbelievable. They not only knock you down, play with your mind daily, they set me up to fail, I told them about this doctor that I had critical erros on, that she was impossible to do, that I had sent all the work they sent me for her to QA after I did my best to try and get it done. But as I said I must of had 10 of her reports&nb ...

Nov 07, 2012

I got canned yesterday for not making over minimum wage. I meet over the minimum lines requirement, but still not enough for minimum wage for my state. We had also been running out of work a lot lately. I had one verbal warning over the phone a little over a month ago, no written warning, and no "performance management," and was scheduled for a mentoring session later this month...totally taken by surprise. I was hoping to hang on until retirement in 2 years, but with the drop in pay, increase i ...

Jan 15, 2013

...

Aug 15, 2013

Yes, got the call about a half hour ago. Guess I can collect now. I know others are being fired today too. Must say my TSM and QA were superb people and I know it is not their decision. I will come back and say more later but right now I need to settle down and think, take a long walk. There are other transcriptionist places I absolutely know will hire me, but I only want to work part time. This stinks. MModal is the most scrupulous, heartless, horribly ...

Apr 04, 2014

How long did it take you to receive your last paycheck with the PTO. I saw it in ULTIPRO but not in my direct deposit? I was terminated Over 3 weeks ago????? I understand in my state, they have 6 days to send me my last paycheck. Should I contact the Dept of Labor in my state AGAIN???? ...

Sep 02, 2010

We can request a petition for Trade Adjustment Act assistance be filed against Webmedx because of the nature of this termination (reduction in force) and more than 3 MTs/QA were terminated. Each one of you who was terminated: 1. Immediately contact your state's Department of Workforce Services. (A) File an unemployment claim immediately. (B) Request that a TAA petition be filed. Use the Atlanta location (Corp Office) and Pittsburgh location (Opera ...

May 11, 2011

Well I'm the one that got terminated last week. I just got an e-mail I probably was not suppose to get. But the account I had been on for 3 weeks is now going to voice recognition in 2 weeks. I just wonder if they did not get rid of me to hire someone for pennies to work for them. Sounds Fish to me. I wonder if anyone else got terminated. ...

Apr 24, 2013

Is there any way to get unemployment out of this company? I am not meeting my lines per hour on ebtxt and don't know what to do. Apparently my hours did not match on Webclock and the system last week. We are getting emails every week stating make sure you check this or that including do ctr + alt + I to check the print, which will only do it for 1 page, so then we have to do it for each page. Also, check 3 pages in the AI sheet for each job, etc. I feel lik ...

Aug 15, 2013

That's the buzz on the other board. ...

Aug 15, 2013

It's 7 hours since being terminated and I have begun the dismantling of my office, sorting through e-files, papers, sticky notes, reminders, etc., gotta oil the shredder because it's gonna be working overtime (pun intended). After 26 years of working here in this room I have many emotions. I loved working at home for Secrephone and Medquist. MModal, however, is the worst, the worst management crew, no scruples, no morals, (just plain no brains), money-hungry execs loo ...

Aug 16, 2013

Tried to sign in for my shift tonight....CAN NOT SIGN IN is the message I received. Called DICTATE, he couldn't sign in for me either. I received no call, no email. Did not even get our thrice daily update on work volume....not looking good. Anyone else have this happen to them? ...

Aug 16, 2013

this week I was terminated, along with several others, from a different company. I was an excellent MT, as reflected in my reviews and monthly QA reports. I knew that something was coming, but never suspected how/what happened. I hated my account, I hated working on MModal platform, I just hated everything about my job and was so stressed I was physically sick many days, but I never missed a day of work. I can't tell you it has been easy. I still have not been able to find a j ...

Feb 15, 2014

I was looking at MT ads and a lot of them only need 98% accuracy, but M-Modal had to have at least 99.6%, going to 99.7% soon. I wonder about different MT companies' thoughts on this - or whether I should even think about looking for future medical transcription work. ...

May 12, 2012

Quit job to take guaranteed hourly paid editor position with MedScribe (FL) 3 weeks ago. Recruiter promised huge volume of work, plenty of backup accounts on hourly pay plus CPL for transcribed lines. Was rushed through paperwork to start immediately, gave only 5 days notice to former employer (burned that bridge) for an hourly paid "sure thing". Never saw hourly pay; only 0.08 CPL for full transcribe acute care, and only to catch up an out-of-TAT acct they knew was bailing ...

Mar 07, 2013

"production" of course - been roaming around the whole countryside - midwest and northeast - all the different demands and doctor idiosyncrasies to look up before I can even type a ditsy little unintelligible report. Now what does one my age do?? Not exactly front office material - all MTSOs being the same any more - what's left? ...

Dec 04, 2009

horrible ESL accounts, horrible teaching facilities with residents who don't know how to dictate. By the time you get used to them, they're gone. I have been insulted by taking an enormous pay cut for the over rated, under performing ASR. Through all of this, I have mostly been happy with my job. Now, however, I will finally say that I hate MQ. I hope they lose all their accounts to nice mom and pop people. I hope they go bankrupt and have to move in ...

Mar 13, 2010

A 12-second dictation interrupted secondary to .... orgasm Did they ever show this on ER? ...