A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Well, it looks like Nuance is starting to get what they want....giving out walking papers because of their "patient safety" bullshit. I was fired today because of their new metrics scheme and the QA pend percentage being above the minimum when 99.9% of my pends were MANDATORY pends, and because of crappy audio, VR that had to be deleted and started from scratch and dictators that don't know how to key in the right patient info and crappy dictators in general and me painstakingly suffering through all that to get the report right, my line counts weren't consistently on the grid either. So they basically fired me for doing my job. Happy MT week!!
Yep, I was contacted by phone. I knew it was going to happen because I was on PAP (what I like to call People Against Priniciple). Like an IDIOT, I worked all week ONLY because I didn't want to give them a reason to deny my UI. My TSM emailed my on Wednesday saying my metrics weren't up to snuff and was going to call me Friday. I emailed her back and said if you were going to fire me, fire me tomorrow. Why wait? She said she had to wait until Friday so HR could be on the call too, greedy bastards. The ONLY thing that bothers me is that I told her many, many times my pends were out of my control, RARELY for blanks and that a lot of the old reports were useless because I didn't think a lot of them had even been edited. SHE AGREED WITH ME!! And PLEASE, you guys, don't take offense to that. I said some, not all, but this is what this company is making us do!! I've saved my QA reports for the past 6 weeks or so and every single one of them was 100%. It's just unbelievable to me that I got fired for doing my job. Unreal.