Productivity Discrepancy

Check your pay stubs. I had NO PAY for transcribed lines (just SR lines) for upcoming pay check. Have email into Payroll but no response yet. ...

anyone else being told of webclock discrepancies, that you are claiming more hours than you worked? ...

I'm new at this, so please don't rail me. The doc says she's an 87-year-old woman, but dictates her birth date as 2003. What do you do in cases like this? ...

I have been spending the same amount of hours, doing the same accounts and my lines have been decreasing. Is there something going on that we are not aware of? Another question, do we get paid for spaces? And if we did, maybe they have been taken away. I am confused.... Anyone know what is happening? TIA ...

Here's an example -- While working, I get an email at says my account needs help because there are 100 jobs to be done, but when I look at the q then, there are only 20 jobs there. What's happening? ...

Has anyone noticed a reduction in lines? I completed 2 speech documents this moring. ESL, but not terrible. I copied/pasted the body text (no headers/footers) into blank Word document and ran the Word Properties after each was completed. Together there were 13,375 keystrokes (VBC + spaces), and divided by 65 the total was 205.76923 lines. However, when I went to IChart I was only credited with completing 149.38 lines. I made sure to wait 2 hours before I went to IChart, to allow enough time for ...

This question is for people who are working on the ExText and/or Escription platforms. Hopefully, you'll be able to explain this to me.I worked for 6-1/2 hours yesterday in Escription. The dictation was not difficult and I typed at least 80 wpm. At the end of the day my production was only 1,130 lines, or an average of 175 lph.I worked for 1-1/2 hours this morning in ExText. As before, the dictation was not difficult and I typed at least 80 wpm. When I signed off I had transcribed 525 lines ...

I apologize to sound like an Webmedx complainer. Not my intent, but I am extremely concerned regarding the SR jobs I'm transcribing and receiving correct compensation. The way I understand it, an SR/VR draft report already has a tallied line count when it goes to an MT and if during the course of your edit, you delete lines, the line count always reflects this by being less, it does not stay at the original SR drafted line count. Makes sense, and I have no issues with th ...

They apparently overpaid me for a bonus and this amount will be deducted from my next paycheck. Nice. And what was the amount of this bonus I received that they can't live without? $1.48. A DOLLAR @!#$& 48!! ...

Over the last two pay periods, at the end of the period, the amount of hours they tell me I worked is extremely low compared to the hours that I actually worked. Last pay period, prior to "approving my time card", the total amount of hours they calculated that I worked over a two week period was 12 hours!!!! When in reality I had worked 36 hours. When I emailed my supervisor, as usual it took three days for her to answer and by then, she had already approved my time card because I hadn' ...

There was a post last week on Nuance pay discrepancies. I had a 3 hour discrepancy, didn't think too much of it. I thought maybe I made a mistake. This time it is a 5 hour discrepancy. I know I didn't make a 5 hour mistake on my time punches. My lines are not what they should be either. I am about to find another job. I don't make enough as it is without being shorted. Did anyone else notice this with this last pay period? ...

Just wondering if anyone else is having issues with this new time discrepancy that has been placed on the statistics every pay period now. Do they expect you to sit for 8 hours solid and not even get up to go to the bathroom for goodness sakes now. ...

Watching MSNBC and a number was given out along with a plea for anyone in the US who feels they are being paid unfairly or if they feel their tax classification (IC v Employee) is wrong. 866-4US-WAGE The push is on. ...

Always have greater than 99.5% on Fiesa QA score but always under 98.8% on Webclock Timesheet. Supervisor said it was just difference in dates for week I asked about, but it has always been thus. Anyone know why? ...

I just don't get it. When they started doing these productivity checks, I was at aan "inactive time" of a whopping 40% . . . or so they said. I have steadily improved it every week and have dropped it down to 18, then 15, then 9, 9 and again 9. However, my pay hasn't changed. Doesn't that seem extremely odd? Are we being cheated? ...

CALCULATOR just of a stupid waste of time. I use a notebook, pencil, and calculator to track all the info I need to make sure I make my line count. I wonder how much time was spent and how much $$$ was paid to come up with this waste of time. We actually do real work, but a lot of employees at MModal seem to have difficulty justifying their (probably much larger than our) paychecks ...

I have decided that I am not going to stress about productivity any more. I will do the best I can on each report, go as fast as I can, and if it's not good enough.....well, just let the chips fall where they may! ...

Does anyone out there have their productivity bonus taken away if you make too many errors? For example, where I work if an incorrect date is put on a report or if a report is typed on the incorrect encounter we lose QA points. That then is added to the random QA done every month and if you go below a certain percentage you do not get your productivity bonus. Just wondering if this is standard? ...

Anyone know any good advice on increasing productivty using Medrite or just in general? I have been working for almost a year since graduating and i'm getting better slowly but surely, but i'd like to see more progress, as my pay rate is on the low side and I figured if I can be faster than I can kind of give myself a raise. Any help would really be appreciated. ...

Gross Lines? Net Lines? What exactly does that mean. Should net lines be more? If I really average what they say I do, I should be making 27/hour??? I times the net lines by my rate = 27. Well, that is for SURE not the case. I only wish. And what difference does it make whether we use the mouse or not IF that is the most efficient way? Will their ridiculousness never cease to amaze me? ...

Been told in the past not to bother with keeping a job log. Got my first productivity report today and boy and I glad I didn't listen to them and continued keeping my log and screen prints. They only show base numbers. No accounting for: Having to use mouse because keyboard shortcuts are hard on carpal tunnel suffers. No time allowed for their FTR without QA research in past reports. Inconsistencies on slider bar. (they're never wrong.....WRONG) No time allo ...

like such a failure? Average lines per hour 250+ ASR (which I thought was pretty darned good for our ASR), and average inactive time 1.0 per report. In the space of the past week, I find my daughter telling me I do not do a proper job in taking care of her son, my husband tells me that his house has never been messier and that I dont care for myself anymore, after scrubbing the carpets my cat puked all over the place as if to prove "I missed a spot" and then the productivity re ...

My actual ASR lph and what they say I could do if there wasn't any "inactive" time is usually almost double. I have no idea how I can humanly close that gap. And yes, I am not using the dreaded mouse. I put my nose to the grind stone with absolutely no inactivity due to doing anything other than edit, and yet, I still come up with the lph they report I am doing rather than what they think I should be able to do without any inactivity. Interesting that this time they had a mouse click re ...

Does anyone get emails weekly or every other week with their statistics for DEP and ASR? I've been getting these and it includes suggestions to get more productivity such as, using left/right arrows, ctrl+shift+left, etc. It also give me total gross AST activity length, length of time an ASR job is open, length of time spent making changes to an ASR, total inactivity length. I don't know what to think about this, except that they want more work out of me. ...

AND THIS is what they come up with??? Hey MTs, it's all your fault! We're gonna try to help you reduce all that inactive time you're spending! Couldn't be anything on our end! It's absolutely insulting. ...

Just curious . . . was anyone else shocked by an extremly high inactive time on their productivity report? I was given an inactive time of a whopping 42%!!!!!! How could that possibly be when I've never even been repriomanded for not producing enough? So if this inacive time is accurate, that would mean that out of 8 hours a day, I am somehow sitting here for over 3-1/2 hours not working, and yet somehow still meeting my line quota? Just wondere ...

Any Precyse MTs having trouble meeting the 96% production time expectation? How are you managing to do it? Work off the clock? Thanks. HR is supporting this push. It was 35 hours on a 40 hour week, then 37.5 now 38.5. thanks... ...

Questions on understanding this productivity report. I believe the "Your gross SR lines per hour" is the MModal calculation of our production for that week. Is this correct? If so, why is my weekly calculation quite a bit higher than theirs? Also, apparently the average MT production is 195 lph. Do most of you average this much? ...

After AGAIN seeing more productivity and no increase in my pay, I sent my CCM an e-mail asking to explain it. Will keep you all posted! Maybe everyone should do the same, let them see how frustrated we all are. Betcha M*Modal is the only one reaping any benefits from our increased productivity. Bet the suits are getting major bonuses while we can barely keep our heads above water. ...

Productivity Discrepancy - Tired MT

Productivity - rde

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