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Productivity report and job log - no way

Posted: Dec 09, 2010

Been told in the past not to bother with keeping a job log. Got my first productivity report today and boy and I glad I didn't listen to them and continued keeping my log and screen prints. They only show base numbers. No accounting for:

Having to use mouse because keyboard shortcuts are hard on carpal tunnel suffers.

No time allowed for their FTR without QA research in past reports.

Inconsistencies on slider bar. (they're never wrong.....WRONG)

No time allowed for having to listen to a dictator 4 or 5 times to sort out their mumbling, eating, background noise, personal phone calls, chats with surrounding personnel, auctioneer practice, etc.

Researching dictator mistakes and leaving QA notes for verification.

Researching fabricated words.

Trying to keep up with ever-changing allowable jargon and do-not-use list.

I feel MQ is forcing us into $0.01 cpl with all of this BS and sending blanks to QA. Not going to happen here. We are told not to guess at what the dictator is saying....I am not going to guess if QA can get it right either since they do not take into account what QA can't complete...darned if we do and darned if we don't!

Thankfully, I can go back and show them almost exactly why their counts are questionable and not to be taken seriously......Sending back my own "recommendations" wish me luck.

I dont understand this whole thing - someone explain

[ In Reply To ..]
Ok, so they tell you exactly how long you took in each report, what your keystrokes were, and what your nonkeystroke time was?

And what are they comparing this to? Did "Super MT" sweep in with his blue and gold triangle shaped "Q" cape and type all of these reports first so as to have something to compare them to?

Seriously... with the FTR program, we are spending more time in reports.

Here is one example: I never heard the name of this needle before (sounds like "whose yer mudder needle"), so I go to their "lovely Benchmark" site and log in, then go to the MT page, then type in needle, then wait for the search to pop up, then scroll down to what I think might be the first letter and gosh darn it, there is nothing. So, I re-listen for the 4th or 5th time on this needle. Then, I exit the "lovely Benchmark" site and do a google search based on the sentence around this needle. Low and behold, I find it... NOT "whose yer mudder" needle like I heard this doctor say over and over, but really it is "Schluijter-Mehta needle." Go figure. Maybe if the doc wasn't eating what must have been a sloppy jo piled high with potato chips as evident by the slurping yet crunching sound, I might have heard that.

In the meantime, I have now spent approximately 4 minutes of my time on Dr. Sloppy Chewer and so MQ decides that they need to come up with a spread sheet to tell me that? I know!! I did not get paid to sit there searching for "Whose yer mudder needle!" I took that precious 4 minutes unpaid as a curtesy to Dr. Sloppy Chewer to give him a perfect report. I am out possibly a whole dollar for that time!

They act like I took that 4 minutes to get a manicure or something. Honestly, what are they trying to gain by all of this?

I am literally laughing out loud (which is a feat - since I usually hate this job)

[ In Reply To ..]
Love the needle!!!!!!!!!

Thanks for that, I can't remember laughing so hard - MT

[ In Reply To ..]
I laughed so hard I had tears running down my face! I know its not funny at the time, but thanks for sharing and giving us the gift of laughter.

This is too funny! :) nm - Blondie

[ In Reply To ..]
.

I think I'm just going to try and ignore this new - sm

[ In Reply To ..]
productivity report nonsense and hope it goes away.

It is essentially useless - and does not take into account

[ In Reply To ..]
accessibility issues (which is a big deal to me as it is ties in with the research I do). Just like there are MTs who have vision impairments and some who are totally blind and use a screen reader, there are also MTs with mobility and dexterity impairments. As long as MTs are getting the job done, who cares if they are using the keyboard or the mouse, or the foot pedal or CNTRL-spacebar?

I have always said it starts and ends with the - garbageingarbageout

[ In Reply To ..]
quality of the dictator and with all the crappy ESL dictators there is no quality dictating so "perfect" reports are nonexistent. Why doesn't MQ get this? This isn't rocket science.

I bet this is how OS MTSO deals with OS workers. They dont - understand how to motivate US MT

[ In Reply To ..]
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