webclock discrepancy

Always have greater than 99.5% on Fiesa QA score but always under 98.8% on Webclock Timesheet. Supervisor said it was just difference in dates for week I asked about, but it has always been thus. Anyone know why? ...

What does the "VR" stand for? ...

Check your pay stubs. I had NO PAY for transcribed lines (just SR lines) for upcoming pay check. Have email into Payroll but no response yet. ...

Is anyone else noticing a discrepancy between what the productivity number is during transcription and the weekly productivity number posted to your email? My productivity number during transcription is running 20-30 lines higher than the final number. This has just recently started happening. ...

I'm new at this, so please don't rail me. The doc says she's an 87-year-old woman, but dictates her birth date as 2003. What do you do in cases like this? ...

I have been spending the same amount of hours, doing the same accounts and my lines have been decreasing. Is there something going on that we are not aware of? Another question, do we get paid for spaces? And if we did, maybe they have been taken away. I am confused.... Anyone know what is happening? TIA ...

Here's an example -- While working, I get an email at says my account needs help because there are 100 jobs to be done, but when I look at the q then, there are only 20 jobs there. What's happening? ...

Has anyone noticed a reduction in lines? I completed 2 speech documents this moring. ESL, but not terrible. I copied/pasted the body text (no headers/footers) into blank Word document and ran the Word Properties after each was completed. Together there were 13,375 keystrokes (VBC + spaces), and divided by 65 the total was 205.76923 lines. However, when I went to IChart I was only credited with completing 149.38 lines. I made sure to wait 2 hours before I went to IChart, to allow enough time for ...

This question is for people who are working on the ExText and/or Escription platforms. Hopefully, you'll be able to explain this to me.I worked for 6-1/2 hours yesterday in Escription. The dictation was not difficult and I typed at least 80 wpm. At the end of the day my production was only 1,130 lines, or an average of 175 lph.I worked for 1-1/2 hours this morning in ExText. As before, the dictation was not difficult and I typed at least 80 wpm. When I signed off I had transcribed 525 lines ...

I apologize to sound like an Webmedx complainer. Not my intent, but I am extremely concerned regarding the SR jobs I'm transcribing and receiving correct compensation. The way I understand it, an SR/VR draft report already has a tallied line count when it goes to an MT and if during the course of your edit, you delete lines, the line count always reflects this by being less, it does not stay at the original SR drafted line count. Makes sense, and I have no issues with th ...

They apparently overpaid me for a bonus and this amount will be deducted from my next paycheck. Nice. And what was the amount of this bonus I received that they can't live without? $1.48. A DOLLAR @!#$& 48!! ...

Over the last two pay periods, at the end of the period, the amount of hours they tell me I worked is extremely low compared to the hours that I actually worked. Last pay period, prior to "approving my time card", the total amount of hours they calculated that I worked over a two week period was 12 hours!!!! When in reality I had worked 36 hours. When I emailed my supervisor, as usual it took three days for her to answer and by then, she had already approved my time card because I hadn' ...

There was a post last week on Nuance pay discrepancies. I had a 3 hour discrepancy, didn't think too much of it. I thought maybe I made a mistake. This time it is a 5 hour discrepancy. I know I didn't make a 5 hour mistake on my time punches. My lines are not what they should be either. I am about to find another job. I don't make enough as it is without being shorted. Did anyone else notice this with this last pay period? ...

Just wondering if anyone else is having issues with this new time discrepancy that has been placed on the statistics every pay period now. Do they expect you to sit for 8 hours solid and not even get up to go to the bathroom for goodness sakes now. ...

Watching MSNBC and a number was given out along with a plea for anyone in the US who feels they are being paid unfairly or if they feel their tax classification (IC v Employee) is wrong. 866-4US-WAGE The push is on. ...

Is there anyone else who cannot log into Webclock. I can get into Alphastaff, but I am unable to go to the Webclock site to clock in ...

Have any of you coming from Transcend done the WebClock training? Is it easy to use? TIA! ...

Just noticed that my whopping amount of PTO (24.87) is the same on all three pay periods for this year. Do they add it in at the end of the month or what? Just wondering why in pay period 1 of this year I have the same amount of PTO as I do now. Help!!! ...

weeks of clock ins. Then as the next week comes up the last one disappears. Is there anyway to see former weeks' clock ins?? TIA ...

Those of us who have been using webclock and are not new from other companies - do we have to go on and do something different and set up a new pin etc. I got an email about having to view an 8 minute instruction on setting up an account with webclock but I already have one. Of course it is through alpha staff so do I need to do anything? ...

I still have not been able to get into the correct window to select my pin number. I called the solution center and he told me to call another department to help. Of course they aren't even open today. Is anyone else getting as desperate as me? ...

For some reason I am totally spacing what my Webclock ID is and this is different than the employee number on the paystubs. Does anyone know where to find this? There is only a link if you forgot your pin. Thanks for any help, I cannot seem to find it on my rolodex where I normally keep these things. ...

to work from either my favorites bar OR saved on the desktop? I am so tired of having to type the website directly. I CAN save it to the desktop, but when I click on it, it just gives me a message that says "timeout condition detected" and will not go to Webclock. ??? Anyone else have this problem? ...

I am trying to figure out how to best keep my LPH at a reasonable rate. Since on the new plan your lines per hour are divided by the hours in Webclock, what about the time you spend if you have to look something up, or try to find a word, or whatever, bathroom break. Would it be best to clock out in Webclock, do the search or whatever it is, and then clock back in once you have completed whatever it is you are doing? I know for me, sometimes I get caught up in "looking" for som ...

Does anybody else have trouble just signing on to this darned thing? I have to try 5 to 10 times a night sometimes to even get the Webclock to come up. I can get onto the first page okay, but then clicking on ITCS Weblock after the Payroll button more often than not results in a totally blank page. No error message or anything else to give me a clue what's going on. I just keep trying back and then eventually get in (and so have to modify a lot of punches). Is ...

I am wondering about the webclock I heard Nuance uses. Are they crazy strict about sticking to your shift and clocking out for everything? I like the flexibility Transcend offers with regard to family stuff. If I have to go pick up my kid or go to the school or doctor, they are cool with it and let me flex. We can also flex when work is low. Is that going to go away? Wondering if I should even stick out the next couple of weeks or say screw it and enjoy the re ...

Those who are still using Timesaver to log their time are supposed to be switching to webclock right? Does anyone know when that starts? I haven't heard anything about it recently. ...

I'm just getting started on Webclock and I have been through the manual and don't know if I missed it or it wasn't there. I took some PTO time during Christmas, which was approved in Webclock, but I don't know how to enter my PTO hours for those days. Thanks so much for any help and have a great day! ...

webclock discrepancy - bs

discrepancy - gaggamama

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