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line count discrepancy in platforms - Snow Bunny


Posted: Sep 22, 2010

This question is for people who are working on the ExText and/or Escription platforms. Hopefully, you'll be able to explain this to me.

I worked for 6-1/2 hours yesterday in Escription. The dictation was not difficult and I typed at least 80 wpm. At the end of the day my production was only 1,130 lines, or an average of 175 lph.

I worked for 1-1/2 hours this morning in ExText. As before, the dictation was not difficult and I typed at least 80 wpm. When I signed off I had transcribed 525 lines, or an average of 350 lph.

I just find this totally "off base" and wonder if anyone has an explanation for this.

No, I do not; however, - Better Check It Out

[ In Reply To ..]
about 3 years ago working for a major MTSO on one of those platforms over several months my line counts, and those of others, dropped for no cause that we could identify in our own performance.

That is to say, initially I assumed I was taking too many breaks, not working as hard as I used to, etc., but it continued and over time that just didn't explain it. I was forced to recognize that this might be happening, started monitoring my production, did some networking, and found others who'd been counting their numbers for some time and were sure it was happening.

Turned out the MTSO I worked for at that time was in the process of losing the account I was working on to offshoring. And, of course, they also lost me.

So it can happen, but the sort of discrepancies you're seeing really sound kind of extreme, guaranteed to grab attention in short order, so maybe there's simply some kind of system error involved and a paycheck adjustment in order.


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