A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Nuance hours/lines discrepancy - blondie
Posted: Nov 30, 2011
There was a post last week on Nuance pay discrepancies. I had a 3 hour discrepancy, didn't think too much of it. I thought maybe I made a mistake. This time it is a 5 hour discrepancy. I know I didn't make a 5 hour mistake on my time punches. My lines are not what they should be either. I am about to find another job. I don't make enough as it is without being shorted. Did anyone else notice this with this last pay period?
Can you access done jobs to see how pay is calucated on that job? - nm
[ In Reply To ..]x
Well just great.... - needingajob
[ In Reply To ..]I just finished testing with them. I DO NOT need another crappy company to work for. Are they really ripping off lines? And what's with this clocking in and out?
pay - blondie
[ In Reply To ..]I have to say in 1-1/2 years at Nuance I have never had a discrepancy in my lines UNTIL the last 2 payperiods. I don't know what the deal is. Before that it was perfect everytime. But the last 2 I have noticed it off a little. So I'm a little nervous. I am going to start writing down my line count daily and compare it to what they have for my payperiods.
Sounds like a glitch. Did you go to your team lead or to payroll? - see message
[ In Reply To ..]I wouldn't jump the gun and look for another job until I at least attempted to get the situation addressed.
Similar Messages:
Nuance - Anyone Else Having Discrepancy In Hours Worked?
Nov 23, 2011
Over the last two pay periods, at the end of the period, the amount of hours they tell me I worked is extremely low compared to the hours that I actually worked. Last pay period, prior to "approving my time card", the total amount of hours they calculated that I worked over a two week period was 12 hours!!!! When in reality I had worked 36 hours. When I emailed my supervisor, as usual it took three days for her to answer and by then, she had already approved my time card because I hadn' ...
TransTech Lines - Required Hours But Are Short Lines?
Jun 10, 2011
What do you do when you have the required hours but are short lines? I got an email that I need to "make plans to have my shortage made up." The only problem is that I'm up to date with my hours for the pay period so far. The other problem is that I have plans Saturday night and Sunday (both being my scheduled time off) that don't include TransTech. It's getting harder and harder to defend this company when they can't hold up their end of the agreement and continually ...
Just Applied To Nuance. Curious What Hours Most Of You Work And What Hours 2nd Shift Is?
Jul 10, 2012
Please don't discourage me from applying to Nuance. I just lost my job today and I need a job BAD! Plus, I've only got two semesters of college left before I graduate and move out of this field. Anyway, can someone tell me what 2nd shift hours are? And I'm curious to know when most of you work. Thanks ...
Told Nuance Was Overcharging For Lines, Now Lines Drastically Reduced
May 02, 2012
My main account was a good one, and the lines were very good, mostly ER work. I have been on this account for over a year and a half now. We recently received an e-mail stating that Nuance had discovered that the line count was charging incorrectly, as instituted by them, and they had been crediting us with MORE lines than we were actually doing and overcharging the client. Now get this, they informed us that they would not make US pay it back, for their mistake, but that our new lines would re ...
LInes Per Hours
Feb 11, 2012
? Have had a few days (4) to be exact where I did not meet the 150 lines per hour. The other days I had a minimum of 160 lines per hour but I guess that does not count. Anyway can anyone tell me if I drop to 120 lines an hour what kind of bene's I have? ...
Lines = Hours
Mar 26, 2015
Hello. I have been doing transcription at home for 15 years. I am looking for new employment opportunities. I have always been paid hourly, but now it seems everyone is paying by line. Could someone please tell me if I type 7000 lines a week, how many hours is that? Thank you. ...
Formula For Lines To Hours?
Apr 08, 2011
Could someone please tell me the formula for converting lines typed to pay per hour? I have forgotten how to do it...thanks for the info. ...
LINES VERSUS HOURS
Apr 13, 2014
Does anyone on here know of a company other than formerly known as Intellitype, now Castlepoint Management, who lets their MTs sign up for how many lines they will be transcribing each day other than a set schedule with set hours so you are not sitting there with no work and passing time. ...
Is Anybody Able To Make FT Hours/lines With AP Lately? Nm
Jan 08, 2015
x ...
Lines - It Takes Me Hours Longer To Get What I Used To Get
Nov 08, 2012
Is anyone else having trouble achieving their daily goal since all the work has been pooled together here at Nuance? It takes me hours longer to get what I used to get. ...
On Average How Many Hours Would It Take To Type 1750 Lines Per Day With Straight Typing??? Thanks. N
Jun 01, 2012
nm ...
Anyone Know The Minimum Number Of Hours And Lines Per Week Required For Part-time
Aug 04, 2010
MT/ME positions at Medquist? ...
Going From Nuance To TTS - How Are The Lines?
May 28, 2014
I see edit line requirements 250 per hour. At Nuance sometimes the SR is so crappy that might be difficult to do and maintain their Fiesa crap. Is it easier to get lines? Is the SR such that you are not correcting every other word? Appreciate any info. ...
Another Nuance Question About Hours
Jan 07, 2012
Will they allow you to work 6 hours a day? I know full-time is 8 and part-time would be 4, but what about 6 hours? Thanks ...
Nuance Lines Per Hour
Sep 19, 2013
Does anyone know how Nuance figures lines per hour. We just moved to production pay and I'll be damned if I can figure out how they determine LPH. What I see in EditScript and what they tell me are completely different but there is no rhyme or reason to it. Seems like a crap shoot - I never know how I'm doing. Thanks for any input. ...
Nuance ES MTs. How Do You Keep Accurate Count Of Your Lines?
Feb 15, 2011
When I was Encompass, we used MT Monitor for EditScript, which did a fairly good job. I never much paid attention to the Alt + x Metrics because of using MT Monitor pretty exlusively. Now, since MT Monitor is soon to be nixed, apparently, it has stopped counting lines (just characters, but I can divide those by 65) and is missing whole reports over periods of time for me. But Metrics is even worse. It's recording only about 2/3 of my reports, if that. I don&# ...
Webmedx/Nuance Lines Per Hour
Nov 18, 2011
How many lines per hour are most people averaging right now on this platform? I am getting a mixture of straight type /VR that varies daily. They have not shown us any reports of how everyone is doing as a group. I don't think I can make the quota in 8 hours to qualify for benefits. I am trying. We have open enrollment for insurance ending November 30. The 1st week in December, they will tell us what the pay plan is for the future. Granted, insurance ra ...
Question About Nuance Policy On Qualified (template) Lines
Dec 03, 2014
I was originally with one of the ambulatory groups that came through the back door of Nuance. Our old ways of doing things have slowly been phased out since Nuance acquired us. Currently I get 8.5 cpl for standard lines and 1 cpl for qualified (template) lines. I haven't gotten the email about the video yet, but I've been reading on here about the new 7 cpl rate. What about template lines? Does Nuance pay for template lines? Thanks... ...
CT VR Discrepancy
Dec 17, 2009
What does the "VR" stand for? ...
Pay Discrepancy
Apr 17, 2014
Check your pay stubs. I had NO PAY for transcribed lines (just SR lines) for upcoming pay check. Have email into Payroll but no response yet. ...
Webclock Discrepancy
May 04, 2014
anyone else being told of webclock discrepancies, that you are claiming more hours than you worked? ...
Productivity Discrepancy
Feb 18, 2015
Is anyone else noticing a discrepancy between what the productivity number is during transcription and the weekly productivity number posted to your email? My productivity number during transcription is running 20-30 lines higher than the final number. This has just recently started happening. ...
Discrepancy On Birth Date
Mar 18, 2011
I'm new at this, so please don't rail me. The doc says she's an 87-year-old woman, but dictates her birth date as 2003. What do you do in cases like this? ...
SOFTSCRIPT LINE DISCREPANCY??
Jan 05, 2012
I have been spending the same amount of hours, doing the same accounts and my lines have been decreasing. Is there something going on that we are not aware of? Another question, do we get paid for spaces? And if we did, maybe they have been taken away. I am confused.... Anyone know what is happening? TIA ...
Discrepancy In Number Of Jobs Available?
Jun 05, 2013
Here's an example -- While working, I get an email at says my account needs help because there are 100 jobs to be done, but when I look at the q then, there are only 20 jobs there. What's happening? ...
TT/Imedx - Line Discrepancy?
Feb 05, 2015
Has anyone noticed a reduction in lines? I completed 2 speech documents this moring. ESL, but not terrible. I copied/pasted the body text (no headers/footers) into blank Word document and ran the Word Properties after each was completed. Together there were 13,375 keystrokes (VBC + spaces), and divided by 65 the total was 205.76923 lines. However, when I went to IChart I was only credited with completing 149.38 lines. I made sure to wait 2 hours before I went to IChart, to allow enough time for ...
Line Count Discrepancy In Platforms
Sep 22, 2010
This question is for people who are working on the ExText and/or Escription platforms. Hopefully, you'll be able to explain this to me.I worked for 6-1/2 hours yesterday in Escription. The dictation was not difficult and I typed at least 80 wpm. At the end of the day my production was only 1,130 lines, or an average of 175 lph.I worked for 1-1/2 hours this morning in ExText. As before, the dictation was not difficult and I typed at least 80 wpm. When I signed off I had transcribed 525 lines ...
Webmedx SR Line Counts Discrepancy
Oct 14, 2010
I apologize to sound like an Webmedx complainer. Not my intent, but I am extremely concerned regarding the SR jobs I'm transcribing and receiving correct compensation. The way I understand it, an SR/VR draft report already has a tallied line count when it goes to an MT and if during the course of your edit, you delete lines, the line count always reflects this by being less, it does not stay at the original SR drafted line count. Makes sense, and I have no issues with th ...
Production Incentive Payout Discrepancy
Jan 28, 2011
They apparently overpaid me for a bonus and this amount will be deducted from my next paycheck. Nice. And what was the amount of this bonus I received that they can't live without? $1.48. A DOLLAR @!#$& 48!! ...
New Time Discrepancy Added To Statistics
May 27, 2015
Just wondering if anyone else is having issues with this new time discrepancy that has been placed on the statistics every pay period now. Do they expect you to sit for 8 hours solid and not even get up to go to the bathroom for goodness sakes now. ...