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productivity time - ready2quit

Posted: May 10, 2012

Just curious . . . was anyone else shocked by an extremly high inactive time on their productivity report? I was given an inactive time of a whopping 42%!!!!!! How could that possibly be when I've never even been repriomanded for not producing enough? So if this inacive time is accurate, that would mean that out of 8 hours a day, I am somehow sitting here for over 3-1/2 hours not working, and yet somehow still meeting my line quota? Just wondered what ratings some of you were given.

we did have this discussion last week - but in case you missed it

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Some were under 15%, and some were way over! Mine was 33% last week. Actually I do goof off a little. So I tried to reduce it this last week, and today it was 24%. I feel good about my improvement.

Haven't been rated yet but I'm not going to take it - shortcake

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seriously at all because I do spend time referencing and proofreading in order to produce an excellent quality report and I always meet my line quota. Just another way for the company to micromanage I guess.

42%? What the... - I had 8%!

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That is damn near half of your time not typing! No wonder why people complain they dont make any money. So, in an 8 hour shift, you only type just under 5 hours! OMG...

I think that is excessive, for sure.

There are other factors causing inactive time that have nothing to do with the MT. - dnr

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The speed of the computer makes a huge difference. At least for me it did. Cut my inactive time in half when MM finally sent me a decent computer. That cut down my inactive time by 50%!

Also, affecting the number of lines you can put out is the time you have to speed in the ADT screen trying to get and chose the patient name/correct admission date which can take up quite some time if the doctor, which many do, does not enter a correct number, if at all, and does not spell the patient's name. Add onto that, certain accounts have massive numbers of cc's that you have to find and add, worst of all having to add the address too - and for no pay(!) which I consider highway robbery. They claim their counting software can't count those fields, but not being able to have software that counts those fields is bunk. When I was an IC (lost my accounts to an Indian company) Sylcount counts those fields just fine. Unfortunately, since the hospitals aren't used to paying for that anymore, it would be easy to lose an account by charging them for this. Either way, we should be paid for our time and effort. When I worked in house, we were credited and paid for downtime for the average amount of time spent downloading/uploading jobs and checking/filling in the patient demographics.

Uploading and getting a new job also adds extra time at some times during the day when the server is busy, especially since we are only given 1 job at a time in our upcoming cue to aid in making meeting TAT better. Sometimes, I get the NJA message for a while when there are indeed jobs which I assume is due to a glitch and/or current load on the server.

I imagine, with some people, their internet might be slower. I noticed that, for more money, my internet provider gives you a faster connection, a little more money and you get even more speed. Although, I imagine that beyond a certain speed, it could be faster than the MM server can download. You certainly see the server speed for getting into the email varies with how many people are on the system.

Then, of course, some accounts have lovely ASR (most often with the smaller accounts I have noticed) and some accounts have a large number of standard dictation that only has to be brought into the document and filled in in certain parts of the document, such as left and right.

As you can see, there are a lot of factors that can affect the ability of an MT to produce lines that the MT has no control over and the company should work harder to minimize.

And, of course, there are the dreaded doctors who are difficult to transcribe because of either their accent or speech impediment (got a few of those in my accounts) or laziness and/or disdain for dictation (the mumblers, 200 mph dictators, etc.)

12% last time, 10% this time. nmsg - Fossil

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xx

Also had 40%+ inactivity time BUT I just - sm

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was switched to a new team and am constantly looking up CP info and getting thrown out of BOB to many different new accounts - sucks!

Continued from 40%+ above...I also don't - sm

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worry about my inactivity time as long as I meet my lines per hour. I usually just delete these emails without looking at them.

inactivity/lph - mouse

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I agree with you. For 12 years I have worked for this company through 3 different names now. I have yet, not once (not once) have I ever looked at my lph count in those 12 years, and I don't intend to. I've been shifted around, a million different accounts, different hours on different days, work extra 98% of the time when they need it, I figure...I do what I can do as fast and I can do it with the dreaded ASR, horrible dictators, the multitude of accounts some with 6-7 page long CP's, and if they think I'm going to worry about my % of inactivity or lph...well it's simple. I'm not. If I'm not doing my job well enough or productive enough, fire me. All that crap is 1-2 more things I refuse to worry about. I'm like you...I read it, then delete it from my mail and my mind.

How do you have a clue if they are cheating you - if you do not know your

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line count for the pay period? Also how do you make sure you are meeting your minimum lines?

I'm in the same boat with a new team - as of the end of April...

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Poor timing to start tracking my productivity. I went from 30% to 36%, just because of the ridiculous CPs and unfamiliarity with the accounts. Funny thing is my primary account was moved to a new team so we had to go with it, which I thought would be okay because I still had the same primary. It amazes me that there was always a lot of work in that account, and then about a week or so before the move it seemed to seriously dwindle to almost nothing. Now I spend the majority of my day being bounced around like a ping pong ball, and I am NOT a happy camper!

Guess my 12 years with this company doesn't mean much at all... good thing I started college January 2011 and will graduate December 21, 2012, and then I am so outta here! To those of you who think you have no other options, I am living proof that at 47 an old dog CAN learn new tricks, and learn them well!

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x ...

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