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M-Modal - Anyone found a way to make it faster? - Cathy


Posted: Jun 25, 2010

Wondering if anyone has been able to find a way to make M-Modal go faster or if it is just hopeless.  The software can be extremely slow and bogs down a lot, especially if you increase the speed or choose to optimize the playback to skip over blank spots (dictator not talking) in the dictation.  I increased the RAM on my computer with what my employer provided when we first switched over to the software, but it is still so much slower than our previous software.  Has anyone had luck increasing RAM further or have any other ideas? I get frustrated when the software can't keep up with how fast I am typing (on straight transcription), and it is even worse when I am trying to edit VR.  I looked at M-Modal's website and didn't see anything at all related to technical problems, troubleshooting, or anything like that. I wonder if they truly know how horrible their software is! I would love to contact them and let them know how I feel about it but won't commit career suicide by doing so.

I've not had trouble with M*Modal keeping up with my typing, nor-- - SM

[ In Reply To ..]
--have I heard of anyone else with that difficulty. To me, that sounds like a possible conflict with something that may be running on your system (I've had trouble in the past with various antivirus programs slowing things down in that way ... just as an experiment, try turning off your AV program briefly to see if that makes a difference in M*Modal's ability to keep up with you).

That said, however, M*Modal is horrible in so many OTHER ways that I can't even begin to recount them all.

I have posted the same thing before recently on this forum.. - VRMT

[ In Reply To ..]
We must work for the same company LOL. I know I experience the same thing and have been told all the things you have to no avail. I believe it is the company's platform when combined with M-Modal that is the culprit, as it was slow to begin with before adding M-modal (platform called Apex).

Needless to say, no, there is nothing we can do about it....we either have to accept it or find a different company to work for that doesn't use M-Modal combined with a less than speedy platform.


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