A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Is Nuance and M-Modal joint services? Posting here for Nuance AC, got email to test for M-Modal. - anon


Posted: May 01, 2012

I thought they were 2 different services.  Everyone is buying out everyone, so who knows.  All the small companies have been merged I guess.  I thought Nuance was out of New York and were the primary with VR.  Maybe one has to keep up with the changes and be a member and pay the dues and go to the meetings with AAMT and be a CMT to keep up with the changes, even though you still get 4 cents.

Nuance/M-Modal Joint Services - thirdshiftzombie

[ In Reply To ..]
I currently work for the "devil" aka Nuance, and as far as I know, Nuance is based out of Burlington, MA, and M-Modal, I believe is MedQuist, though I could be wrong here, as I do not work for that company. Plenty have or do, so they may be in a better position to answer that. Nuance just gobbled Transcend, I was with them part time, as Nuance is famous for running out of work due to overstaffing accounts. They hate transcriptionists and want to do away with us, their words just in real English, and are actively trying to achieve that goal. M-Modal (MQ) is also actively buying out everyone too, so in essence, we will end up, I believe, with these 2 giants, Nuance and M-Modal, who will then either compete to the bitter end, or merge and own everything. That is, until another developer decides to test the waters, but with the advent of EMR/EHR drag and drop and voice commands next year or so, I believe federally mandated, and with Nuance's technology, you will see transcription jobs cut by 3/4, and those that remain will struggle for work. This is just my humble opinion. Not sure if this answered your question entirely, but hey, I am sitting here waiting for work to dribble in at Nuance and couldn't pass an opportunity to express my love for this company.

Thirdshiftzombie thank you for the input and explaining your experience. - anon

[ In Reply To ..]
You confirmed some things that we have all been through, but we are pretty much kept in the dark. They want it all that way...keeps them winning at their game. I guess it is like in the court of law...they will fight and play the game, but the attorneys and the judges all win.

Nuance is NOT M-Modal - zzz

[ In Reply To ..]
I work for Nuance and do not run out of work. Reach out to your account manager and ask for additional work! Nuance does not hate transcriptionists! That is your own personal determination. If you are that unhappy, you need to move on and let others who enjoy working for the company take on your work.

Nuance is not... - anon

[ In Reply To ..]
Thank you. My thoughts exactly. I am entirely happy with Nuance and do not appreciate the constant bashing.

MedQuist bought MModal and simply renamed itself - noname

[ In Reply To ..]
probably attempting to get away from all their bad publicity. Been with MQ since 2005 and MModal is same company.

SM - inside

[ In Reply To ..]
Nuance used to be Focus or Focus Infomatics - they are partnered with Dragon. M-Modal is now owned or partnered with Medquist - not sure of the exact or correct wording - but you get my drift. Both are huge companies - they have gobbled up just about everything they can - both have good points and bad. I have worked for both 3 times - as MT and QA and vowed to never do again but you know how that goes.... M-Modal is a speech recognition program I believe - and Dragon is the baby of Nuance - and I absolutely love Dragon. Sorry that is all I know


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