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System Pro Antivirus - JK

Posted: Nov 30, 2009

Somehow I have gotten this virus on my laptop and when searching for ways to remove it on the internet (on my desktop), all the sites are either extremely comlicated or want you to download things in order to remove it. The problem with downloading is that I can't even get to the internet on my laptop. It blocks anywhere I want to go but brings up constant pages of porn. Any suggestions on how to remove this or do I just need to take it in somewhere???

Thanks very much for any suggestions/advice.

can you receive email - Snow Bunny

[ In Reply To ..]
I found two ways to remove the problem. One is with a product (that I use) called Malawarebytes (something like that), and the other is a long list of instructions to follow. If your email works, I'll send the program and a "hard copy" of the instructions (*.doc format) so that you can decide which you prefer to use on your end.

System restore in safe mode, of course - nm - Hiya

[ In Reply To ..]
nm

Snow bunny can I have that too - Hiya

[ In Reply To ..]
Could you please post/paste the hard copy instructions here? I'm able to see the free version of the malwarebytes on their site but wondering if you could post the other long list of instructions here. If not, could you email? Thanks.

instructions for removal - Snow Bunny

[ In Reply To ..]
The instructions are not cutting/pasting correctly, so let me email them to you.

can't reply via email - Snow Bunny

[ In Reply To ..]
The only option that I'm getting is Post Reply. Nothing for Send Email.

Email reply - Hiya

[ In Reply To ..]
I tried finding the option to see if my settings are set to accept email, and I could not find it. I was afraid this may happen, where you would not be able to email me. I appreciate your efforts. Are the instructions by any chance the HijackThis instructions?

Thanks Snow Bunny. I was going to just send you - Tks to all for suggestions. JK

[ In Reply To ..]
an email, but you don't have that option either and the moderator won't let us post emails on here. I have Malwarebytes and did get it to run once, and it didn't find anything (but it wouldn't let me update it, so taht could be the problem there). I have found a website with a long list of manual instructions, which I did try to search and find a few of the files they named, but it didn't find those on the hard drive. Like one other poster suggetsed, I tried rebotting in the safe mood and it won't even let me do that. I think I am going to just have to give it to somebody who knows computers to see if they can fix it.

System Restore - Hiya

[ In Reply To ..]
I recently had the same problem. It was called Advanced System Pro, I think. No matter what I'd do, it would not let me perform any function either. I went into safe mode to find it in Add/Remove, and it was not there. I finally had to do a system restore point. If you have XP, go to accessories, system tools, and it should be there as a choice. Hope this helps.

UPDATE - I gave my laptop to the IT guy where - JK

[ In Reply To ..]
by BF works and after cleaning it with 4 different programs, he finally got it off. He said this will just attach itself to a website and you have no idea which website my kids got it off of. All I know is it was fine until my daughter who was home from college was on it, so I think she is banned.

P.S. I contacted the moderator about not beign able to email and was told that you cannot email from this board, have to post solutions you have.

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