A few weeks back, Tech Support put an antivirus program on (sm)

Has anyone had computer problems after having tech support from Nuance in the last couple of weeks? I am having MAJOR ISSUES. ...

What is the best Antivirus and/or Antimaleware program for a work-at-home computer? I want my computer to be as secure as possible. TIA! ...

Ok I have a question for any of you who have been in the field for a while or even new to the field like myself. I have just finished training recently and I have been searching for a job and I was offered a contract postion at a decent little company(*Name withheld) which I am in the process of considering, however I am hearing that this company is thinking of not offering full time tech support and expecting me to install and configure my own software and if I have a problem with my install th ...

Had the occasion to call tech support this a.m. I found them to be quite helpful and extremely fast in solving my problem. Great experience. I was impressed with their manners and speed. ...

Thank goodness for this site, MTStars, to have any real-time communication. ...

anyone know the email address for MQ tech support? I need a new foot pedal. thanks. ...

and I mentioned that the ASR in DQS 7 is BAD, much worse than before. He said, "yes, I know - it's because the system has to relearn from scratch all the dictators, and it's going to be a while before it gets as "good" as it was before." He was just matter-of-factly telling me this. No skin off his nose (or his salary). My chaps my hide is that the MTs have to take a pay hit during all of this "relearning" time. And that is not even to mention all the other DQS 7 glitches....A ...

This might be old news, but I don't call tech support much. I called them a couple of days ago, and the automated voice told me it may be international. I am pretty sure the woman was from India. Last year, I used to only get local boys on the phone for that sort of thing. How long has this been going on? I wonder what sort of impact it had on our tech support guys. ...

I have switched accounts and can't see my lines for the new account. Have asked my TSM about it several times, to no avail. Called tech support and they can't do anything without a ticket but person I spoke to couldn't tell me how to get a ticket....and round and round we go. And we have been told not to use the line counts in Dictaphone EXText but to go by the one on iChart. Frustrating! ...

I called tech support and was asked for my name and employee number. I always start with the number, and then tell them my name because I know they already have it up on the screen. Surprisingly, tech guy didn't sound foreign. I give him my 6-digit employee number at a regular human speed. He asks me to give it to him again, so I do, a little slower this time. He then says, "Could you slow down a little." Sure, I give it to him a 3rd time. Ser ...

I have been out of work for weeks - having to search through numerous backup accounts (4) and check at all hours and still can't make lines. I have been there for 5 years and have gone through some low work periods, but this is by far the worst. Paycheck is cut in half at least. I know I am not alone here. I am sick to think they are going to add more MTs when the ones they have are struggling because of overstaffing and most likely now outsourcing via Imedx. ...

a free-trial antivirus? My current one is expiring very shortly & I cannot afford what they're asking just right now. Some anti-virus programs will advertise FREE when you google them, then will require you to pay up front. Some will let you upload them and "Save" them, but then won't open or work when you try. Will appreciate any advice. Thx. ...

I just sat down at my computer and there were 3 Trojan Horses on it that my antivirus caught. The source was Escription... ...

I use the DQS platform through another employer (not MQ) and I need the number for tech support. I can't get a hold of my supervisor to find out the number. Thank you to anyone who can help. ...

Are they just slowly but surely going to have ALL employees from India? ...

Must be trying to fix this stupid system..Ive been trying to get on to make up some time since about 4 and getting nowhere... ...

Does anyone have any recommendations on companies with accounts that use ExText--and have decent tech support? Yeah, I know, I' asking for the moon. But I've been sitting here screaming for hours now bc the techs and managers for the umpteenth time have left me dead in the water and don't care. I'm taking out my umpteenth payday loan to get by and it's just not working for me anymore. (I've also worked on NCH software.) Thanks. ...

Saw this way down the list of posts under Client Support: Client support - Associate Posted: Nov 12th, 2012 - 12:30 pm In Reply to: IT Support...India....UNBELIEVEABLE!!!!!!!! - chipssisWell, the reason for this is that they made us train the techs in India and we just got a call that most of the US techs have been laid off. ...

Hi all, I'm considering going to school to get into this field. I was looking into going to M-Tech and they told me they have two programs: one being the standard medical transcriptionist program, and the other being just for editing. I'm a bit confused about that though. What exactly is the difference? The editing program is less expensive to go to, but is it good? Are there any jobs out there for it? Thanks for any help about this :] ...

After years of thinking about going back to school and then talking myself out of it because I didn't want to face college again at age 40, I decided I need more job security, better pay and growth potential. So I filled out the financial aid forms, enrolled in a couple of classes for the summer, and here I go. I'm a little nervous actually. Been a loooooonnng while since I sat in a classroom, took notes, and took exams. My retention isn't wh ...

I need to find a real job with benefits and insurance so I am thinking about going to school to be a LPN or radiology tech. Anyone done either of these? Did you feel like your MT background helped in the courses? I am 40 so I will have to take all that math and english before I can do anything. Any advice.....? Thanks ...

I'm interning (in the HIM dept) at a moderate sized healthcare facility that will go live with Cerner in the fall. The dept. head insists (and rightfully so) that she wants her current MTs to have the capability to edit any VR generated documentation through Dragon 360. Cerner is flatly stating that's not possible. That if Dragon 360 is deployed, clinicians/users will edit but that's it. When you read Dragon 360 literature, it specifically states that the VR generated text can be ...

Do you think Tech Support could adjust the volumes so that the whispered jobs are amplified and the loud jobs are toned down, so there is like one set loudness? I just had the one guy that you have to turn all the way up because he is across the room. Of course I forgot at the end that I had the volume all the way up, so the next job literally blew me out of my chair. I jump up about 4 inches every time this happens. My heart is still pounding and my knees still shaking. ...

ASR for this company is a total joke!!! It gets worse every single day. Remember when they said it would "learn." Well so far, it isn't learning!!! ...

still confused as to how or when to use the above mentioned. anyone? thank you, THMT ...

For anyone out there working in these fields, I would love a little advice, please. I am able to take a program in either EKG tech or EMR tech. I just do not know which to choose! The programs are through a local college and both prepar for certification exams. I am interested in both, however, it is a matter of which has the better opportunity to obtain a job. Thank you. :) ...

What is the best antivirus for the MT profession. I was using AVG. One of the docs got a virus on his PC and when he transferred files to the server, some of us picked up the virus by downloading the files. What is the best antivirus for the cost? ...

Somehow I have gotten this virus on my laptop and when searching for ways to remove it on the internet (on my desktop), all the sites are either extremely comlicated or want you to download things in order to remove it. The problem with downloading is that I can't even get to the internet on my laptop. It blocks anywhere I want to go but brings up constant pages of porn. Any suggestions on how to remove this or do I just need to take it in somewhere??? Thank ...

A few weeks back, Tech Support put an antivirus program on (sm) - broke

Kaspersky 2012-2013-2014 - MOTODD

Kaspersky - Kygranny

Thanks guys! I think I figured out how to update it myself, seems ok now. nm - broke

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