A community of 30,000 US Transcriptionist serving Medical Transcription Industry

If your Kaspersky antivirus - has expired

Posted: Sep 09, 2012

call support, they will e-mail you the new # to get it renewed. The e-mail that told us they were "working on it" and not to call them is flat wrong. After mine expired, I got complained to my QC who told me to definitely call support. Two minute conversation with support, and *boom* I was back up and running.

Email from MM that was wrong? Never. Lets see, how do they - want us to do our jobs? Oh yeah, NOT wrong. nm

[ In Reply To ..]
x

You can do the Kaspersky yourself - buddymt

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without help from the techs. Go to the software repository in the intranet page for that.

Sounds like a new dance step. C'mon everbody. Lets - do the Kaspersky. nm

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x

that's true--lol - buddymt

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step 1, step 2, spin, dip

LOL...this company has more crap to search - through

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I have never seen anything like this place...go to here for this and press this, this and this to find that..Why doesnt the CCM just do their job and send direct links??? And I do nothing on my off time, including email, havent done much of any of the searching through the company site...I do my job and no more..

Faster to call tech - than get lost in the intranet

[ In Reply To ..]
maze. What software repository?? Lol

click on the MY WORK tab, then - buddymt

[ In Reply To ..]
go down the software repository and it has the instructions there for the Kaspersky. I have 3 computers, so it didn't work on 2 of them and had to have the Tech put it on those because the site was not the updated version. But, if you have the updated version, it will be on that tab, otherwise, you will have to call support.

so still faster - to call support

[ In Reply To ..]
in the first place

why don't they just tell us the code so we can do it - azmt

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ourselves?

It's not just a code. You have to - buddymt

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do a download for the code.

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