A community of 30,000 US Transcriptionist serving Medical Transcription Industry

kaspersky - freezes on my computer - bj

Posted: May 04, 2010

everyday around 9:30 am Kaspersky updates and everything freezes on my computer while it is updating. Anyone know ways around this. I called tech support and they said they can't change the time it updates. This drives me CRAZY! I can't do anything for about 10 minutes each morning because of this stupid thing. ARRRGGGG

I want to know - sm

[ In Reply To ..]
What exactly tech support does? Every time I have an issue, all they want is my serial number immediately to switch computers. I usually get one worse than the last. And the woman tech is pretty snarky I might add...anyone encounter her? The one with the whining kid in the background? Just needed to vent that out.

I would just disable Kaspersky. Its just another tool to drive away American MTs.

yep - bj

[ In Reply To ..]
I am seriously thinking of disabling it for good. Just got rid of mcafee for the same reason but they didn't tell me that kaspersky was the same way. I lose money every morning sitting here waiting on it to update. So tired of it! Think I will not even have virus scanner on computer. If I get a virus then they can send me a new computer, problem solved. HA!

I right click on the Kaspersky emblem and - Not taking it anymore

[ In Reply To ..]
hit EXIT every day before I start work and then start it up again when I am finished. I refuse to lose money because of this program. Tech support told me that this program only detects and takes care of viruses and nothing else (spyware, malware, etc), so not a good program anyway. Tech support told me that disabling it was the only way to fix the problem of the computer hanging up during updates and that they are "working" with Kaspersky about this problem (months ago). I saved the email telling me to disable the program while working to cover my butt if their computer gets a virus.

Kaspersky - 15+ exp

[ In Reply To ..]
Same problem here. I switched to AVG free version and have no problems. I am able to work without freezing up while the scan is running.

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