Team leads/QA/QC - new roles and now...

Ok Team Leads: We all know that you are busy and we all know that you answer countless e-mails a day, but guess what?? That is the job that you chose and you knew that you would have to take this on. I am not just a robot who deserves short, snotty comments when asking a question pertaining to my job. You may e-mail but the tone and shortness can be heard when reading the e-mail. We are human beings that deserve a descent answer. I'm not saying you have ...

Can someone tell me are the team leads still USA born or is that going to India also? Thank you. ...

Who has the the insane job of deciding on changes in the account specifics? Not the important ones. I am talking about the stupid little sneaky ones that are just put in place to trap us into not making our bonus. Like "whenever Dr. Hindibubbula clears his throat, it is because he doesn't know what the word is so your have to look it up." (This is just an example, but I am sure you get the picture.) Here is a specific for you----get a real job instead of a job ...

Don't you just love it when you need something from a so-called Team Lead that shows available, but isn't answering their phone or IM? What milkers they are!! Get paid for running around doing their own thing!! ...

Is anyone else having trouble getting a response when there is no work? All of the people I am supposed to contact in an OOW situation seem to have mysteriously disappeared? No answers to my emails, none of them on Spark. ...

I have the same old complaint----my team lead and her sidekide "SUPER QC" not answering their emails. Only this time, I actually got a response (2 days later, but at least I got one this time). I was intrigued and surprised....until I read the email. It seems she did not even read it. I was asking her an account specifics question because one QC corrected me for doing something one way, so I did it her way and got corrected by another QC.....same pay period, no bonus.&nbs ...

Anybody heard this? 3 TLs left abruptly? ...

No one "leads" anymore, they just direct traffic. I can remember when the "leaders" used to help their employees so they could get a better line count, get through the hard dictators, or just do whatever was in their power to be encouraging. Now it seems they just use their positions to grab the good jobs that have good dictators or normal dictations like the ops, collect their pay and act like you are a total burden if you need help. I can assure you it is not encouragin ...

Every single team lead I have ever had has been a dim-witted numbskull. How the heck can they get these jobs? ...

Ashamed of yourself, and your supervisor should be fired for permitting it. ...

tack into their signature blocks but never mean a word of it? What happened to the old team leads who actually cared about their teams and had them working as a team, not pitting one against another? How long has it been since you have actually had a call from your team lead or manager just asking how you are doing? These witches are just in it for the money but they do not care about the accounts nor those of us they consider low lifes that get the work done for th ...

Did you post here to stir up trouble? Are you bored? You certainly knew this criticism would stir up nasty posts. Seems to me you are displaying the very attitude that MTs complain about with QA. Quite a power trip you are on there. This also caused very low morale and worth ethics. MTs would rather send an error to the client than a blank to QA. How sad. Yes, there are slacker MTs. We all know that, just as there are people in QA positions w ...

There were reciprocal changes in leads II and aVF. s/l cure restoration was normal. ...

manipulate MTs' work queues any way that suits them, just because they can? They know just which jobs are crap & which are at least doable or that 1 in 10 pretty good dictator, and no sooner does an MT download a job that's at least understandable/doable, these low-lives snatch up that job for themselves or 1 of their friends as soon as the MT gets it in his/her queue? Too many of these fair-haired leads are coddled by management and virtually have a free hand in manipulating work flow ...

They make so much more and when there is no work, I dont see them getting minimum wage for 15 minutes and have to make up their time. Hey MQ.. why not start trimming the HUGE amount of fat from the multiple overpaid and underworked management staff???? ...

On EKG readings is the correct term ST changes or STT changes in the inferior leads? On one dictation I hear STT on another I hear ST. TIA! ...

I've been noticing available jobs that have various but similar titles, but basically the function is as described in the link. I think I'd really enjoy doing this, but I'm not sure what to study (some sort of medical office program?) . Ideally, I need to take a course online if there's something decent, but I'm enrolled at the technical college in my home town for fall, so I could go that way. In looking at what they offer, though, nothing seems like i ...

if there is NO WORK on the system?! How can an MT sign on and work with no jobs available?! Dear leads, quit tattling to your boss that MTs are no-shows if there is no work on the system. Have any other MTs had this happen to them? Dear bosses of leads, please do some research before scolding an MT for being a "no show." There just might be a reason nobody is clocking in. Why pay someone on the clock when they can't work? ...

Don't you just love how they try to motivate us to do a good job by emphasizing teamwork and how "important" each of us are as part of a team? Yet the pay is so low you can barely feed yourself or pay the rent? As a result, the team of employees are leaving in droves, at least as soon as they are able to. Certainly not motivated much by mere words not backed up by pay that shows real appreciation. ...

has to have ability to work on ALL the accounts on the team...I did not count them, but there are like 20....have to be able to work on all of them!! Oh, and by Thursday of this week, ability to work on all accounts is a must. This is because some accounts were really understaffed over the weekend and were out of TAT--- Now I ask, did they or did they not have capacity optimization just a few months ago to spread MLS around better to serve the customers? Yes, they did becaus ...

So much for starting a new POD. I am back to NJA. Also I never hear from my new boss. Why do some of us have to struggle just to get our 40 hours and others get lots of OT. Also I miss my old boss. She was great. ...

usually get 3 status emails a day but I have not seen any since early yesterday morning. Wondering if it is just me - maybe I am fired - PLEASE LET IT BE SO!!! ...

Can someone please tell me step-by-step how to request a day off using Team Work? Thanks. ...

Just got email about a "team meeting" next week. I wonder what it's about? I don't remembering ever having one of these before in my area. Maybe we're all going to be told we have to work nights now or our jobs are going 100% outsourced, or maybe we're going to get some actual steady work with the Spheris buy. ...

I looked up Vern Davenport in our illustrious email system and it came back as Roger? I forget now,,definitely not Vern..Its time for an email,,,if I lose my job so what, I wont be near as frustrated as I am,,less stress has to be better.. ...

Sooo, was just wondering what exactly does a team lead do and how much do they make? I am fairly new to Transcend/Nuance, and my regional manager seems to always be the one directing things, emailing, calling you back if you have ??. I really don't have any idea what my team leader is doing other than sending account stats and I think she checks the time sheets for errors. Add to that the fact that I get emails from 3 different team leaders within my region with essentially the exact sam ...

I want to be transferred to another team to be under another supervisor, and where there is more work. Has anyone ever done that? Is it possible, and if so, how difficult is the process? Thanks in advance. ...

I'm interested to know if anyone has had a team meeting with their supervisors? We used to have them all the time. I requested one, but guess they don't want us all voicing our opinions at once, because it was denied. ...

The TSM and QC person I've worked with forEVVVVER in the west is gone, both of them being moved up into new positions, and dividing their accounts and the entire team of MTs/MMEs has been disassembled and moved to other areas. I am *terribly* sad about this because they were both absolutely amazing to work for, but I'm glad that I'll be staying in the Western region. My question is about my new TSM here in the West. Her initials are KP ... anyone working with her?&nbs ...

Team leads/QA/QC - new roles and now...

Collect paycheck and keep it moving - anon

Team Leads/QA/QC - anon

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