A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Anyone else on the team.... - That....
Posted: Oct 06, 2014
has to have ability to work on ALL the accounts on the team...I did not count them, but there are like 20....have to be able to work on all of them!! Oh, and by Thursday of this week, ability to work on all accounts is a must.
This is because some accounts were really understaffed over the weekend and were out of TAT---
Now I ask, did they or did they not have capacity optimization just a few months ago to spread MLS around better to serve the customers? Yes, they did because my schedule was changed and I had not choice in the matter....and STILL the accounts are not staffed adequaqtely?? What a waste of money and time!
How does it help for an MLS to move to an account to help clear jobs if they have NEVER worked on that account before? This will happen often with the number of accounts on this team.
In emergency situations, as we had on (account) this weekend, if we have staff who are working for the first time on an account, they can review the Account Specifics beforehand and rely on the TL or TSM if there are questions.
Sure, that will work.
What a joke.
not on mine - newbutold
[ In Reply To ..]My account had no work on Sunday
low work volume Sat/Sun - CuriousGeorge
[ In Reply To ..]Mostly without work on Sat and Sun. Had to hop from account to account looking for work. Part-time for anyone doing this?
accounts - mtanon
[ In Reply To ..]I have enough trouble with getting all the horrible dictators, poor sound, etc. coming down the pike from 4 accounts now, let alone all accounts. The micromanagement of allowing QA and TL pick and choose leaving the rest of the worst behind gets beyond frustrating. Sick of it. No way will I work OT, get enough of this during normal shift. They wonder WHY MTs feel the way they do...
same here, check Fiesa carefully, sound terrible - CuriousGeorge
[ In Reply To ..]The same here. The worst of the worst dictators on the accounts are left, and finding their way to my queue. Has been going on for about the past 3 weeks. Also, encouraging everyone to check Fiesa carefully and leave comments when it is irregular. I used to ignore it, knowing how useless it really is to me as a transcriptionist (ate up time with really nothing to learn from it), but it has become even more corrupt. Many flaws in the software built in that are meant to be punitive. In addition, I want to mention that about 3 weeks ago, the sound quality became practically inaudible, much static, impossible to understand the already difficult dictators.
You are wrong QA gets the leftover garbage - to type IF there is enough
[ In Reply To ..]garbage. If not, there is no pay for that time out of work. We don't pick and choose, it's assigned and usually the junk they can't get anyone else to do or is out of TAT.
So would QA get paid hourly for - that junk and garbage?
[ In Reply To ..]Because that would make sense to me.
It's terrible to know your line count is sinking, yet also terrible to know you could produce a better document but your line count is so bad because nearly all the work is so terrible.
Doing the really bad ESL/messy brain doctors at an hourly rate makes much more sense because then you could take the proper time to do it, which you really need to do, but are you saying you don't get paid by the hour for that stuff either?
Not wrong - AnonQ
[ In Reply To ..]No, not wrong. If it moves work faster and not out of TAT.............
by the hour or by the line? Didn't catch that - CuriousGeorge
[ In Reply To ..]Sorry, I did not catch the answer. Does QA get paid by the hour or by the line? Minimum wage?
By the line. Hope that makes your day. - and only if there is enough work. QC
[ In Reply To ..]xx
QC gets paid by the hour for QC or - MLS work NEVER
[ In Reply To ..]By the line.
Slow down, colleague - CuriousGeorge
[ In Reply To ..]Goes through Fiesa? Just askin? 99.3%? lph? Does your overflow impact you in any way or do you love it?
This is a staffing problem in that many MLS aren't sm - acuteMLS
[ In Reply To ..]working weekends, plain and simple. When mgmt holds people to at least 1 day per week their accounts will have proper staffing instead of forcing people unfamiliar with the account to work on it.
Has it occurred to anyone - that you are actually working for
[ In Reply To ..]MM, or just a copy thereof? Same crap, different name. Do you click on Medquist to get to this blog?
Great question - CuriousGeorge
[ In Reply To ..]Have done my research on that, as well. If appearances don't lie, very much so.
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