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Region Team Lead - Foz

Posted: Nov 07, 2009

Just read the MQ Central news about the pilot program for a new position called Region Team Lead (RTL).

I'm already confused enough, I don't need a new acronym.

They said the CTL would now be doing 100% QA and transcription.

It didn't really specify who will be doing PTO requests, etc. (unless I overlooked it)

I'm glad I already requested Christmas off and it was granted! Thanks CTL! I'll miss you!

Region Team Lead - anon

[ In Reply To ..]
Think that the CCM is taking over the CTL duties - so PTO requests will probably be done by them. What a slap in the face for those CTLs. Saw this coming a few days ago. Can you believe they are encouraging CCMs to apply for this slot? Demotions for all....but that is MQ. Unless you are in India - you may be going out the door (except for those special few at MQ who seem to know the right people).

CCM taking over CTL - Oh geez...

[ In Reply To ..]
We never hear from our CCM. Ever. Not once. This was a new CCM from the last shakeup in August or whenever it was. I have not had one e-mail, not one phone call. Good luck getting PTO approved now...

Region Team Leads hours/duties - fly on the wall

[ In Reply To ..]
Pilot program in NE and SW regions starting 11/16. RTLs will report to their region's Sr Ops Analyst and concentrate on managing clinical documentation workflow during evenings, nights and weekends, and provide focused support to production teams and customers throughout the critical overnight and weekend periods.
They will support CCMs by working with customers to resolve issues and answer questions from MTs, MEs and MMEs in their region from 5 pm to 8 am Mon thru Fri, and 7 am to 7 pm on weekends. There are 6 openings, current CTLs, qual coaches and CCMs encouraged to apply. No mention of compensation rate. Former CTLs will do MME work.

Do you know how many CTLs there are currently? - Curious nm

[ In Reply To ..]
//

Yet another round of downsizing - CyberlandMT

[ In Reply To ..]
How long will this one last? Only until they figure out how to get around it legally!

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