A community of 30,000 US Transcriptionist serving Medical Transcription Industry

First failed audit - mom2huskies

Posted: May 28, 2014

What happens after you fail your first audit? Figures I would get audited on my birthday. What a birthday present. I guess getting over 99 is not good enough.

Nope, according to MM, 99 is not good enough. Need - 99.6, soon to be 99.7 I hear. nm

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x

Actually got 99.5 - mom2huskies

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I am still being written up. It does not matter that I have been getting above 99.6 on all my other audits.

I feel bad for you but 99.5 is still below what MM decides is - the minimum quality the find acceptable. nm

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That may be true, but is sure doesn't make it - RIGHT. M*M is a corporate parasite.

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nmsg

Don't let it worry you... have a happy birthday! - nm

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X

Join the failed audit club.. - sm

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its a great club, full of GREAT transcriptionists don't let it get you down..Just thought of something, WE, the US peeps, need higher quality so when they round in the ILPs, it comes to the 98% industry standard..WE are carrying them...Cause I have seen their work and there is no way in hades they are doing 99.7%...

We all need a QA at times - Jasper

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When I got my failed first QA years ago I was devastated. The first thing you worry about is your economic life stopping, and everything attached to it (your whole life). Then you get angry at failing at a 95% or 97%, etc. You often think if little Johnie or Sally came back with a score of 95% from 3rd grade and him/her being threatened with expulsion. Then, when you get past the anger/reaction, you realize you made errors. It is usually humbling, sometimes silly what they nail you for. The "Never Events" -- wow, it is an eye opener. When they threaten or put you on full QA, literally stopping your money dead in its tracks, then it puts you in a tough spot, do I continue with this looming over my head at any time or leave. We transcriptionists are probably certifiably nuts, as every job I have worked at out of high school on was never even close to this. You have to think long and hard on all this, especially after a QA. Yes, the failed audit club is unique, but in reality most of us have our fingers crossed just to get another year in with a company. These are tough spots to be in and I recommend not getting too bent and try harder and, yes, slower. Production work is fickle, but I realized anything that gets in the way of production, even children, caused me to become, or tempted to become, a monster, even to my family. I never realized how doctors talking must be like drugs to an addict. We are way too invested. I have secretly hoped that our work would just leave for good to somewhere else where they do stellar work, then it would simplify my life. I did get working out of high school, and I have plenty of kick to keep working for others in a non-MT setting. It is just getting to that point of changing that is tough. I seriously tell everyone I meet to stay with per hr pay jobs, never ever go production/transcription. Good luck!

I agree that we need QA - mom2huskies

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However I do think that 99.7 is unrealistic. They might as well make it 100 at this rate because that is what they are already asking for.

QA and auditing - Phatty

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We all need QA even QA. There have been so many, many times I have sent a job to QA AND THEY COULD NOT FILL IN THE BLANKS.

What it amounts to is the dictation. There are many dictators that you never ever have a problem with and then there are those that you ALWAYS have a problem with, and I simply don't know why.

Why is it that so many are allowed to keep putting out bad dictation???? To me it is one of the most unfair things that you can do to a medical text editor/transcriptionist. It is like sending a soldier to war with no weapon.

I am sincerely thinking about early retirement because of this, and I won't go back into the transcription field. The unfairness is just about overwhelming!!!

Blanks abound - anon

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I sent a report dictated by a foreign resident with 19 blanks. When I looked at the return from QA, they did not fill in any of the blanks. Why do we have to send it to them when they can't get them either? Remember what a past supervisor told me while working in the hospital "garbage in, garbage out," to put it nicely. They, the dictators, need to think about the work product they expect us to "clean up."

If you go on MM Intranet, click on Departments, - sm

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then Policies and at the bottom right-hand corner there is a policy for Performance Management. This will tell you what happens when you fail your first audit. Don't worry, I'm sure you'll pass the next one. Good luck!

I have failed more than one - and nothing happened

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yet. This has been over the last couple of months. The day they cut my pay is the day I leave. Adios!

awww, happy birthday -- you have the same Bday as my daughter - pbj

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nm

Thank you. - mom2huskies

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I will be really happy when I get away from this place.

Happy B-day to your daughter. :)

Happy birthday to you. Don't worry. - nm

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nm

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