A community of 30,000 US Transcriptionist serving Medical Transcription Industry

DQS problems? Says failed to connect - OHMT

Posted: Nov 04, 2010

Can't get in. Keeps saying failed to connect. Anyone else?

Same here! - Old part-timer

[ In Reply To ..]
I thought it was just me!

DQS - anon

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Knocked me out of a report and won't let me back in.

Me too! nm - anon

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nm

Yes!! and right at the start of the festival of lights too! - Cheated

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Poor MQ.. now the work will never get done...

is it too much to ask to get through one shift without MQ technical problems? - NJA Queen

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Wait and wait and wait and wait for support to answer the phone. Maybe they are celebrating Diwali too!

downtime - anon

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Should we get a ticket number for this?

Our CCM says we need a ticket # for downtime - Tink

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Not sure if it just depends on the CCM or what. We have to put the ticket # in Teamwork with a manager alert, and then she will enter the downtime for us.

Just the opposite here - mt

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That's funny - my CCM just sent an email saying NOT to call support as they are overloaded, they know about the issue and not to create another ticket. We just need to let her know how much time we missed.

Manager Alert?? - Anon

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There is a manager alert? Where is it?

Its in schedule source at the bottom right when you click - Cheated

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one the particular punch "clock" in blue.

Are you guys clocking out? - Cheated

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I did because I dont want it to count against me as clocked in and not working, that line count/hours ratio benefit thing is getting lower and lower for me.

clocking out - anon

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I did. Now mine is saying there is another user logged on to mine. I guess I have to call support?

Or wait 30 minutes -- maybe it will automatically - log you out for inactivity?

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nm

Same here. Great, another one of - Just Sayin

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those days. They seem to be happening more and more with this company. Guess I'll try to call support, LOL. Like anyone will answer.

I got booted out in the middle of typing. - anon

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...

DQS problems - molly

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Same here!

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