A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Exit Interview / survey - Alias
Posted: Jul 07, 2012
A couple of days ago I received a phone call that I guess was an exit interview/survey. They asked questions on very specific subjects, which led me to believe the company knows where it's failing. The questions were multiple choice (satisfied, dissatisfied, etc.), and asked specifically about CCM communication, benefits/PTO, line count with straight typing vs VR, and if there were any issues considered to be unethical or illegal. For what good it did, I did let them know how dissatisfied I had been with the pay, no incentive bonuses, and lack of CCM communication. About the only thing positive I had was the fact that they were doing something about the insurance package and the fact that PTO had not changed that much. I did let them know I thought it was unethical/illegal that the MTs were made to do work and not be paid for it. Since this is a production-based job and not a paid hourly job, this is not only unethical, but in my opinion, should be considered illegal. So glad to be gone from this mess, but hopefully my words and the words of other leaving will somehow help those who are still hanging in there.
Exit Interview - NoInterviewForMe
[ In Reply To ..]I left on June 23rd and never got a phone call about an exit interview. They sent me something in the mail last week about insurance and PTO, and that I would be notified in a few weeks about equipment return yada, yada, yada, but no survey. Glad you got to voice your opinion though. I agree with you.
Interview - Alias
[ In Reply To ..]You may get a call yet, because I left before you did, and am just now getting the call. Tell them what you think when you get it.
interview - mouse
[ In Reply To ..]I hope they call me too (they haven't yet), but if they do, much of what I say will be the same, plus that I think a tier 3 should ALWAYS be paid tier 3, tier 2 tier 2, etc, and to do away with the "First Time Right" policy that causes lots of us to be paid tier 1 pay for lots of reports we have no control over. I seriously doubt an RN would like to be paid a CNA's salary just because someone can get away with it with a ridiculous policy. Come on MM, CALL ME.
Cudos to you from us left behind! - mj
[ In Reply To ..]Thank you!!! from the people left working for this so called company!!!
I left years ago and came back - took the interview
[ In Reply To ..]I took the interview, was very honest and straight forward...I see it did no good at all,,but they did hire me back..Wish I didnt come back but whatever..I do love docquscribe its by far the best I have ever worked...Thats the only positive I have about this place that and I do what I want and nobody bothers me,,I work my schedule, get paid (garbage) and keep on keeping on..Couple more years and Im done..
exit interview - rav
[ In Reply To ..]I got call on the 5th. Told them the same things you did.
the exit call - MT Gone
[ In Reply To ..]Never got an exit interview. Wonder if it's because I had gone to part time the last 8 months I was there, so I could work more hours at my other part time job, for more hourly than I was making after 2 pay cuts. Did get a call from the recruiter a couple months back. I did call them back and basically said the same things (politely-never totally burn a bridge) as I would have during an exit interview regarding why I could NOT EVEN CONSIDER coming back. Hope maybe some day it will help others.
Exit - Goner
[ In Reply To ..]Left 5+ months ago after 8 years. No exit interview, CMM did not ask for my reason for leaving. Took 2 pay cycles to receive PTO at lower rate than what my rate was when I actually earned the PTO (which has always been a bother), and still have equipment boxed in basement waiting for labels/instructions. Agree with burning bridges, however, would consider cleaning mens' room urinals for minimum wages before considering slaving for this company again, BUT never say never.
If they want to know what I think is right or wrong - with the company, they should - sm
[ In Reply To ..]ask me before I'm gone, not after!
I don't do exit interviews for that reason, and quite a few others as well.
I left 6 weeks ago, got a bunch of calls that my - anon
[ In Reply To ..]daughter answered and they would not leave a message. I wonder if that is what they wanted. Since I took another job, you would think they might have tried some other hours besides 8-5?
My last day was last Friday. - sm
[ In Reply To ..]I start a new job on Monday. I wish they would have an exit interview with me. When I had to give reason for my leaving, I told my CCM about the Boost problem, being spied on, etc. She said she'd file that with my termination papers to the "powers that be" can know what the MTs are up against. For my new job, it's just part time, but I'm so nervous right now, worried that I can't keep the line count they want. But leaving Mmodal was worth the risk.
Good luck to you - you will be fine
[ In Reply To ..]:)
Congratulations -- I think you will so much - happier. I know I am.
[ In Reply To ..]I am not stressed at all, the people I work with are great, and don't ask me why I keep coming to this board to make sure I made the "right" decision. Go to your new job, knock 'em dead, and you will be fabulous.
Good luck! - soapie12
[ In Reply To ..]Wish I had the guts to do it, but I have only a few years left until I retire and will stick it out here until they fire me. Don't worry, you worked here and put up with all the junk, that will help you to just wow them at your new job!!
Thanks for mentioning the work we are not paid for. - Cathy
[ In Reply To ..]Every time I have to add cc's (more than one) and especially names and addresses of doctors out of state, I think I should be paid for these keystrokes or the time it is taking to do all of this.
Ditto --- one of my pet peeves and a huge - no name
[ In Reply To ..]reason I left. Worked for a big teaching facility and NONE Of the referring/primary doctors were on the list and had to be added. Hated, hated, hated it and I think it was one of the biggest reasons I couldn't run more lines. It took a minute or two on each report.
Personally, I think we should be paid for - soapie12
[ In Reply To ..]all ADT type information as we do have to review it to ensure accuracy. Years ago, we got paid for it and I think it was for that reason. Since the reason hasn't changed, the paying us for it shouldn't have either.
Not right - Alias
[ In Reply To ..]You're welcome. I don't know how they ever came to the conclusion that this wasn't worth paying us to do. Since we are paid by what we do and not hourly, every single time our fingers touch the keyboard we should be paid. They've gotten away with this for way too long, and hopefully before too long (maybe with the class action lawsuit filed against Nuance), things in that regard will change. Can you imagine a hospital telling a doctor he'll be paid for the surgery, but not for making the incision or closing the incision? Doubt that would go over very well.
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