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Can anyone tell me what the NJA policy is? - MQNewbie

Posted: Jan 01, 2010

I can't seem to find anything on MQ Central. I just started last week and already have no work. What am I supposed to do? I cannot get ahold of manager. TIA

NJA Policy - Missy

[ In Reply To ..]
Wait 15 minutes.

Email: support@medquist.com

Include name, ADP#, phone number, CCM name, state of residence, number of hours left in shift and whether you want to make up the time, take PTO or take time off without pay.

Thanks for the info - MQNewbie

[ In Reply To ..]
Is that actually on MQ Central somewhere? Or, is it one of those unwritten policies that everyone is supposed to apparently automatically know?

That seems to be the trend here and I have only been here for a week!

NJA policy - RTDE

[ In Reply To ..]
All of the policies are listed in MQ central under Departments.....Human Resources....Policies....then scroll down.....

Don't think they asked "where they were listed" - but what was the policy

[ In Reply To ..]
nm

NJA policy - RTDE

[ In Reply To ..]
I do believe she said she could not find it anywhere on MQ central..was just helping her find it...

Thanks for the info - MQNewbie

[ In Reply To ..]
I did say I couldn't find it

Re: NJA Policy - Just In Case

[ In Reply To ..]
I would also copy to your CCM, who is actually the one who applies the 15 minutes of downtime to your TeamWork account, and either credits you with PTO for the remainder of the time or notes you are taking it off without pay.

The NJA policy is correct as per below with ONE difference if you live in CA - Kiki

[ In Reply To ..]
(or a few other states)

They must pay your benefit rate up to 4 hours per day (in CA) for NJA. They don't LIKE to do it, of course, but they have to by law. Which is why I am convinced I don't get NJA too often. When I do, my CCM always asks when I will make up the time and I have always remind her that I live in CA and must be paid my benefit rate for no work available.

Oops, I mean as per ABOVE (I thought this would post above)... - Kiki

[ In Reply To ..]
x

Thanks for the info Kiki, though - MQNewbie

[ In Reply To ..]
I am not in CA.

I am supposedly still under training so I was wondering how they handled that. Neither CCM nor support has responded to the email. I am assuming I have to take the time without pay since I have no PTO to use yet.

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