NJA policy - waiting for 15 minutes ...

a job does come up. I get all excited! You would have thought I won the lottery or something. I open up Schedulesource and clock in. I get into the report. Notice it is an ASR (kinda bummed, but it is a job, right?) and low and behold, it is a cancelled dictation worth 8 seconds. Doctor says, "cancel this dictation" and before you know it, I am punching out of Schedulesource and did not make 1 penny. Bummer! Did not win the lottery. Hahahah ...

I applied, tested for and passed for the Accentus STARTeam position. I received a call from HR for the first interview and went on to a second interview with who would be my transcrition manager within hours of the first interview. I was on the phone with her for over an hour. She was very excited about my experience and told me I would be a great fit. It was very clear that she thought I would be a valuable addition to her team and the interview went very, very well. &nb ...

Only warrants periodic scans. If anyone comes back at me for that, they can listen to 64 minutes of nothing themselves. If the doctor dictated, too bad he did not follow protocol = put the dictation on hold when not dictating or hang up the phone! ...

My random audits have happened the last 3 months between the 10th and 15th of each month. So, now... well, I guess I wait to see where the axe will fall. ...

It appears to be only counting the active time to be the actual time the audio is playing and not all the time I spend in ADT and formatting. Looks like they may be manipulating the figure to ding people "for not actively working" for long periods of time. Hmmm, building another way to fire people? ...

I can't seem to find anything on MQ Central. I just started last week and already have no work. What am I supposed to do? I cannot get ahold of manager. TIA ...

Let me see if I have this right - I am thinking about going FT and this never applied to me much before. So if we work overtime we get paid our benefit rate x 1.5 - we don't get paid per line for anything over that. Correct? ...

For the past few weeks I have been getting NJA all night every night! I am barely making my hours or money that I need. Am I allowed to make up some of this time during the day. I have fixed my schedule so the time I work is the time I have allowed myself with my 3 kids and all the demands of my household. I really can't work any extra at night. I barely sleep as it is with getting off the computer at 1 am and putting the kids on the bus at 6:30 am. I thi ...

Our company was just bought by MModal. Can anyone explain to me the 5% policy on sending reports to QA? ...

I know this isn't what they intend, but I'm wondering if we need to stick to our schedules anymore. If we can "make it up" in the same day, is it necessary to wait til our scheduled start time if we usually run out? I mean, why wait til our scheduled second shift hours if we're afraid of running out? Can't we get on earlier ("same day") and get whatever is available then? I'm not saying this is fair to those who are scheduled earlier, but there� ...

So help me understand this "new" policy. Are we taking a cut in what we accrue for PTO? I have over 15 years with this company and find it hard to believe longevity/loyalty do NOT count. So as I read it, the person that started yesterday will accrue at the same rate as me? "full time employees will accrue 0.059 hgours of PTO for each paid hour up to a maximum of 4.62 hours acrrued in a pay period." HUH? Not real clear to me. So we only get 4.62 hours per pay period? Havin ...

I would love to know how people are handling this new NJA policy. As I understand it, if we get NJA during our work schedule, we are supposed to keep checking back for work through our shift. We are allowed to work at any time up until midnight to get in our hours for the day without approval. I really think if they have no work during your shift, they should pay your benefit rate for the hours there is no work. I know some states have this, but mine does not. It just does not seem rig ...

Anyone heard when the new PTO policy is going to be rolling out. I thought they said it would be in January, so does that mean in Nuance time March/April? Maybe they have to wait until they have "perfected" Fiesa. This post audit M crap .. I feel soooo sorry for them having problems. My TSM has been on conference calls a lot the last week or so. Much more so than usual, but getting no info from her. Anyone else have a TSM that is sharing info? ...

Can anyone explain the no work policy? If you are not in one of those few states listed, does that mean you recieve your state's minimum wage rate for hours missed? Am I reading this wrong? ...

How do we send a report directly to the hospital with a blank, doesnt it automatically go to QA/MME when we put a blank in a report? ...

Can someone tell me the policy for downtime? Do we log out? How much downtime do we get paid? Cant get into MQ Central to find policy. ...

My father passed away this morning. ...

Hello, can't find it in MMCentral, can't locate the orig email (somewhere in my PCs cyberspace) but thought it was 5% per pay period. Can someone please point me to the HR policy that dictates this? TIA ...

A couple weeks ago someone on here mentioned that we do not have to use our PTO for NSA. She advised me to contact HR, which I did, who also told me the policy is we do NOT have to use our PTO for NSA. The conflict is, my SM sends out emails prior to time card approval stating we have to use PTO if we have it, or submit PTO for unpaid if we have no balance. I am curious to know if my SM just isnt aware of the policy, or if she just wants us to use our PTO so our hours will all be accounted for. ...

New to the company. No work available. What is the no jobs available policy? Spend the rest of your night checking back for work or do you get paid for work availabilty? ...

When we got the New Work Availiability Policy last week I replied and made a suggestion that they go back to the idea of a 12-hour shift within which to get your 8 hours. I pointed out that it would eliminate the work tickets and all the other administration and mumbo jumbo that goes on trying to get everyone's work hours in. People would be more likely to be able to get their 8 hours in if they had 12 hours to look for work. It would increase employee satisfaction being able to ...

As I read the new policy what has been eliminated is the option if you run out of work during your shift, to just call it quits for the day and take leave without pay. Instead, you have to keep checking back during your shift. However, if you still are short hours you have the option then to take leave without pay. I know this is not what the TSM's are saying, but the option to take PTO or leave without pay still remains in the official policy on line, at least as of yeste ...

I can't find anything about this in the documents on the TTS website. Does anyone know where I can find info? I emailed the "team" 5 days ago and no response. Does this mean they don't HAVE a bereavement policy? I need to know how many days I get and which family members' deaths qualify as deserving of bereavement days. ...

Heads up--in addition to the typing test, they require you run their 3rd party 'computer speed test' and if it doesn't past muster (according to the 3rd party speed test), despite computer being brand new and on high-speed broad-band, they turn you down for the job. A first for me being asked to run this test on my computer before hiring. Anyone else have this experience? ...

I have been waiting since last Thursday to hear back from my supervisor about possibly picking up another account (would be my 5th) or changing my hours so that I wouldn't constantly be OOW. Good thing I didn't hold my breath...tired of constantly being put on the back burner by this company. See what years of dedication gets you? ...

A week ago today, my e-mail and Remedy locked me out. Cannot get into either. My TSM entered a ticket for me. I am STILL waiting to hear back from tech support. Hope I didn't get any e-mails. HA. How can they be so busy that it takes them a week? I don't get it. ...

I have a question about Transcend policy for which i would really like to get an accurate answer. I am currently working as a full time employee for them, which requires a minimum of 7 hours per day, in addition to the $900 gross pay per check. However, I am able to make the $900 gross pay in about 3 hours' work per day and can far exceed it in 4 to 5 hours a day. Also, I have no need of their insurances. In short, I have no real need to worry over working 7 hours a ...

Has anyone gotten this e-mail from CCM? Have you been able to open it? I got gibberish and was told to go instead to MQ Central, but that has not been updated in forever...wondering what new policy entails. ...

Can someone point me to the actual policy on MQCentral regarding NJA? I can't find it and I would like to review it. I thought it would be under Policy and Process, but I haven't seen anything. Thanks! ...

NJA policy - waiting for 15 minutes ... - MT

Only once a day. NM - anon

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