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Major error - R U serious? - Pollyanna
Posted: Jun 23, 2014
These FIESA fiends gave me a major error for leaving out the word "includes" after a header. It's all I can do to do this job these days with my son seriously ill. The last thing I need is this incessant nit-picking.
I'm sorry, but that is a major error SM - not a suit
[ In Reply To ..]It covers the dr's butt in case he leaves something out.
Not interested in covering BUTTS - Pollyanna
[ In Reply To ..]This company has gone a step to far in its demands for perfection. If they want 99% accuracy by darn pay for it!
MT covers theirs by doing it correctly. - NM
[ In Reply To ..]x
GIve me a break! - Pollyanna
[ In Reply To ..]You must be perfect to make that post. How do I know for certain "Includes" was even dictated???? I can't get a relisten - I'm at the mercy of the QA queens. None of this FIESA makes any sense since we can't listen to what they correct.
I like your name. - nm
[ In Reply To ..]x
Includes - ac
[ In Reply To ..]We got an email on the importance of adding includes. I always just add it right next to the heading when dictated. Sorry about your son.
That is one error that I generally assume I made--sm - anon
[ In Reply To ..]when I get dinged for it. Doctors dictate includes a lot and there is a good chance I may miss it. I think though that there should be more of an effort to get the word out on this policy though. Especially with the various acquisitions when other companies had a policy of not including it, everybody should be informed that this is an error.
I'm With You But.... - Meh
[ In Reply To ..]I agree it's a joke. At least if they expect such high quality reports, they should pay decently. It's a matter of morality as much as anything else. However, I don't know what you mean that you can't re-listen to audio to verify QA revuew or correction. All you got to do is after you open EditScript, press Shift+Alt+> and fill in username and password and you're get the screen where you can review previous reports and listen to the audio as well. Honestly, I personally would have no gripes at all about this smelly job if it paid $15 to $20 an hour instead of $8 to $10 an hour. Like get real. Karma will get them eventually.
In eBeyondTxt, we do not have that option - anon
[ In Reply To ..]There really is no way for us to verify errors on this platform.
Didn't Know - Meh
[ In Reply To ..]Didn't know there are more platforms. I just assumed all employees use EditScript. I happen to like EditScript. I have no complaints about platform, just the ridiculous pay. Ugh.
It is a result of the acquisitions--sm - anon
[ In Reply To ..]When they acquired Transcend, they developed eByndTxt for the Transcend accounts. I honestly liked the old platform we had better that was licensed from MModal but I can still do my job on this one so I do.
So it is okay to do a less than job with a report cause of - low pay? Is it okay for a SM
[ In Reply To ..]fast food worker to drop your burger on the floor, dust it off and put it on your tray? The don't get paid much either.
You get what you pay for - cmt
[ In Reply To ..]My orders are never right at the fast food places.
That's Different - Meh
[ In Reply To ..]Fast food workers don't get paid by production. Fast food workers don't have to pay to get training before getting a job (MT is a "semi-skilled" job). People have to make a effing living. If you get paid by production, they should make the rate something yoiu can live off of without feeling you have to compete in a race car in terms of pace. You do not want to give up quality, but at the same time you have to go fast to make a living.
Not different. Talking about low paying jobs. By - hour or prod, all same. Btw SM
[ In Reply To ..]I did not have to pay for training. I learned on the job after having worked in a clinic.
How sad is it that those burger droppers are making - more money than us.
[ In Reply To ..]Unbelievable.
I Know - Meh
[ In Reply To ..]After a while, you just want to speed things up so that you can make a little more than minimum wage for yourself. You don't have enough time to waste to get itty-bitty things correct when you're on production at a few pennies a line.
Just a heads up, significant for is also an error if left out--sm - anon
[ In Reply To ..]This seems to be the policy now. At one time, there was an instruction not to type these but now, it pretty much is absolutely verbatim. Good news is that it is more characters so once you get used to catching it, you may get say an extra quarter every paycheck for it.
Or maybe even a penney! SM - not a suit
[ In Reply To ..]At least it is right after headings so you sort of know when to listen for it.
I'm even adding back "a" and "the" whenever I hear it and VR leaves off - all for an extra dime
[ In Reply To ..]xo
work for mmodal and they gig you for adding - a and the
[ In Reply To ..]along with their 99.7% accuracy freaking ridiculous.
N used to push do not overedit then at some point changed to verbatim - without letting us know, we just kept getting erro
[ In Reply To ..]and after a few of those I pressed my 3rd TSM to put it in email (to me) to edit verbatim. Don't know if other MTs got that email. Less errors now and another way to stay out of fiesa.
Wouldn't changes like that call for spec changes? - Accounts vary widely in edit v not editing
[ In Reply To ..]I was of the understanding that whether or not (or how much) to edit was a function of the account specs more than just a Nuance policy. Am I wrong? Aach, what have I missed?
Well, the account specs may say modified verbatim, but--sm - anon
[ In Reply To ..]QA seems to be treating it as pretty much verbatim. I can correct glaring grammar or sentence structure but must be judicious when doing so. I think it is a part of the quality push and they are trying to remove just about any subjectively they can (even when it defies the notions of common sense). This is an example of where experience is no longer an asset where you could fix things, they just want you type pretty much what is said. The game has changed.
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