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How does a 1.0 major error result in 5 percent off? - This is crap!

Posted: Jan 22, 2015

I had a horrible dictation, could barely hear and therefore, according to the auditor, I missed where he said "white" female and left it out. They marked it as 1.0 major error and gave me a percentage of 95 percent! Cannot wait to find another job more fun and certainly more rewarding!!!

Based on # of lines - CuriousMT

[ In Reply To ..]
It's based on the number of lines. So if a job is 20 lines and you had 1 point off, they reduce your lines by 1, then divide by the original number... so 19/20=0.95 which in turn equals 95%.

For QA that really stinks since they're not counting the other thousands of lines that you're typing and not making errors on, whereas QC is based on the % of total lines (so if you send 100 lines to QC and you typed 5000 lines, then that's only 2% [100/5000=0.02=2%).

However, I would dispute it! Mark it as either 0.5 or the 0.25 for English word misuse or omission. While there are certain diseases and such that relate specifically to race (like the high prevalence of sickle cell anemia in black people, or maybe even lactose intolerance for Asian people), I don't see how that could be considered a MAJOR error! BS! Good luck.

Yep, it stinks! - disputed it

[ In Reply To ..]
Thanks for the clarification. It WAS a very short dictation, as they ALL are. They never audit a long report, which has been one of my complaints. I disputed it but doubt it will mean anything. This place is beyond ridiculous!!

Is it a very short file? - sm

[ In Reply To ..]
It has something to do with a percentage... someone else will have to fill in the details, but whenever they find something to mark off on a real short file, man will that thing eat you right up :(

My minor 0.25 "error" was the equivalent of working for - NO PAY FOR 4 HOURS.

[ In Reply To ..]
It knocked me into another tier. When I did the math, I figured I essentially worked for them for 4 hours and got nothing. IOW, I was robbed of 4 hours of pay because of a 0.25 minor "mistake."

Not even McDonald's workers get their pay docked - for every little error they made

[ In Reply To ..]
How many times has your order been wrong? Do they get docked for that? No, and they shouldn't. It's no big freakin deal just like MOST of the so-called CRITICAL errors are at Scruance.

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