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Am I the only one getting major alerts almost every day??? - new but old

Posted: Aug 25, 2013

It seems like every morning when I check my email there is at least one major alert in my box - no critical - but always something that they are complaining about. The one today was completely ridiculous, I don't want to be too specific just in case they read this board but I did what they said I didn't do. Going to contest but so maddening!!! It seems the harder I try the more they just pick me apart about stuff.

Nope, you're not the only one. - Best Advice?

[ In Reply To ..]
Ignore it. Don't even open the emails and delete them. This is their new modus operandi. It would be totally different if their criticism was constructive, but it's not. They make up things and then ridicule you for it. I really think it's Nuance's goal to demoralize and ridicule it's employees, QA/QC included, to get them and keep them submissive and feeling worthless so they can pay them less.

QA - me

[ In Reply To ..]
We as QA do not have the time or the goal to make up errors. The grading system is on the program, we can't make one of those up either, we have to go by what's there because we are graded as well. Everybody makes errors, EVERYBODY, and if you saw some of the reports we see coming through, you'd bang your head. My favorites are the ones that haven't been typed and say there are sound issues - the issues are the MT doesn't want to do the foreign dictator and sends it through so somebody else will do it. There are those who really try and need coaching, some who just make a simple mistake, and those who could care less. That one mistake an MT gets upset over could be a wrong dosage given to a patient, wrong medicine, wrong diagnosis. Would you want your friends or family members on the other side of that report?

Same here - Burned Out MT

[ In Reply To ..]
I often get these same e-mails. Many times I've gotten poor QA scores for reports that I didn't even do and on accounts I've never worked on!! If they are supposed to edit our work and make such trivial mistakes, who edits them? I, too, contest every one, but it gets really tiresome.

Me too and today's complaint was definitely critical.... - Me too

[ In Reply To ..]
They said I transcribed "the patient was instructed to take this medication at bedtime" and they claim the dictator said "every bedtime." Oh sure - that first off makes real sense (sarcasm( and if they really did say that is it really a major error? Gimme a break.

ha mine was really critical too - anon

[ In Reply To ..]
I put homicidal ideation and they said it was dictated homicide ideation. First off I think they are WRONG and secondly that is critical??? Give me a break!! Had an interview today and another on Thursday to hopefully completely get out of MT!! this is such a freaking joke!

:/ - tired

[ In Reply To ..]
Just create a filter and have them all sent to a different box.

Major Errors - Frustrated MT

[ In Reply To ..]
I got one based on what QC had done to the report!

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