A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Sending back equipment??? - zimmy


Posted: Mar 11, 2010

I am working on sending back my equipment for MQ and just got the mailing slips in the mail today.  The sheet that comes along with it tells me I'm not required to send back the foot pedal, speaker, keyboard or mouse.  This makes no sense to me.....anyone been here before??  Did you just send everything back regardless??  Please help.

Sending back Equipment to MQ - Susan

[ In Reply To ..]
I got a nasty call about my computer being returned to MQ, as I only sent back the tower. Then I heard what you are saying, but I sent back the monitor anyway; I kept the speakers. If felt it was compensation for the crap I put up with. I think they have changed it. I was all set to send back both and called UPS and they said there was an $8.00 pick up charge despite what the letter said, so I just took one box and then another at my convenience. Again, they are planning on cleaning house, so perhaps they don't need that stuff. If you can use the monitor, etc., keep it. They will call you or write to you if they want it.

equipment - voice

[ In Reply To ..]
I sent back almost everything. The only thing I kept was the foot pedal and head sets (as a back up) but sent everything else back including the hand books and I copied everything with the UPS sticker info also. I am a CYA kind of girl and do not want sending something back or not sending something back to come back to bite me you know where.

Sending back equipment - Cyn

[ In Reply To ..]
Gee,
I have called and received no response since I never received any labels. I did get a certified letter "we have previously sent you labels" "If you need additional shipping labels and/or boxes or other information..." Hey, and the phone number listed is no longer in service. The "toll free" number is good, but I really want a tracking method for anything to do with this company.

Send email request to Support, cc yourself at personal email also - xyzzz NM

[ In Reply To ..]
nm


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