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We were told to proofread our VR work after finishing... - blondie

Posted: May 23, 2010

because the acct was having more errors than it should. That really cuts into your lines. Who all of you proofreads, etc and do you think it is necessary on VR? It is very hard to make any lines when going back over the document a second time.

Depends - sm

[ In Reply To ..]
What kind of errors are being made? If they are things like formatting I always do a once over on every report, making sure the text is in the correct spot, making sure I have the correct info necessary (Do OPs or Consults need a DOS with the text, does the provider/surgeon name need to be in the text, etc). Also just to look for any obvious erros such as an expander that didn't expand (Tp instead of the patient) or incorrectly expanded, things that are easy to see without listening again. If it is things like drug names or lab values that are consistently wrong it wouldn't hurt to jump to those sections and listen to them again. All this could take as little as 3-5 minutes per report or less. I think making sure your document is correct is worth that. Better than failing an audit or losing the account because of errors.

This is why - sm

[ In Reply To ..]
I do not believe those who post upwards of 400 lph consistently could pass an audit at 98% or higher. NO SR program is that good. Those MTs have been instructed by their MTSOs to let a lot of things slide that really should be edited.

I have a friend who works for Etransplus - doing transcription only

[ In Reply To ..]
on a VA account and she says she doesn't spend any time on figuring out blanks because they never QA anything and nothing ever comes back to her.

What do you mean never QA anything - ??

[ In Reply To ..]
Do you mean they don't do audits on MTs? because I work for eTrans and any blanks I leave are filled in by QA. You can easily go back and check work that you've left blanks in to see what the it was, or if QA could get it. If there is something that is a common blank, the QA team will send out a group-wide e-mail letting people know what those common blanks should be. They have a full QA staff

Unfortunately, I Go Back - MT

[ In Reply To ..]
Unfortunately, I have found I need to go back and proof on a full listen, particularly on a really heavily edited VR. I do speed it up that second time around, though. I would say that 99% of the time, I find important errors, like a missed word or a word VR decided was correct but that I found was incorrect on a second listen. VR prejudices the ear big time, like a crazy mind game, and I don't always catch them the first time around. Funny, we're not supposed to put sounds-likes in a note for QA, because it takes the ear longer to get it, but it's okay for VR to do that.

On a really short report where dictator was dictating in a reasonably smooth manner (i.e., not backing up over his/herself ad nausem), I will just let it go after the edit without proofreading against the voice.

I do not proofread when I fully transcribe the report itself. Very few errors there. I can tell by my audits.

at MQ you must - read every word

[ In Reply To ..]
with a fine toothed comb. It actually takes more time and more knowledge to do VR correctly. Our VR program is horrible and never learns. That is why we do not make any money on VR at MQ.

very true, in the same boat... - nm

[ In Reply To ..]
nm

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