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I have been told nothing about the 15 minute pay - blondie
Posted: Mar 19, 2013
I was not told anything about taking 15 minutes when no work available. I have read something to the effect of taking 15 minutes pay when no work available. I'm confused. Why hasn't my TCM told me about this? I work on new acct, haven't been with MModal that long, but shouldn't I have been told about this as I ran out of work and was told to just clock out if no work.
They thrive on you not knowing the policy - more money for them
[ In Reply To ..]I was never told either, and for a year I was left in the dark.
If you get NJA, you are supposed to stay logged on to "fluency" but clock off the time clock. Wait for 15 minutes. If work comes in, you are supposed to clock back on and do the work. After you have waited for a solid 15 minutes (I was told you cant add up the wait times, even though I think that is illegal keeping us waiting when cumulative it adds up to a LOT of time), then you clock onto the time clock and go under "timesheet" and then "add time entry" and add in your 15 minutes of Work Availability, and then also fill out a Remedy ticket for NJA, and put that ticket number into the time clock in the employee notes section (when you fill in the add time entry). Then, you get 15 minutes of your states minimum wage pay for that time. After that, you are free to either keep checking for work, be released with no pay, or use your PTO to cover the time.
Also please check what state you are in? Some states pay you for half of your shift which if it was - namee
[ In Reply To ..]Be sure you check the policy for your state
Do you know how I would find that out? - blondie
[ In Reply To ..]I live in Mississippi. Does anyone know or know how to find out?
Nevermind, I found it in MModal Intranet...NM - blondie
[ In Reply To ..]NM
I don't work on Fluency though.... - blondie
[ In Reply To ..]I work on Futurenet. Does it apply to that as well? I don't see why not.
It doesn't matter what your platform is, it is if you - MSmt
[ In Reply To ..]are out of work.
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