A community of 30,000 US Transcriptionist serving Medical Transcription Industry

For those who have failed MQ's "audits" --- - Kiki

Posted: May 28, 2010

Have you been put on 100% QA AND received a pay cut? Do you have to fail 2 in a row? How much of a pay cut is it?

I am going to be fuming mad if I get a pay cut. Not a single one of my "errors" were critical...as like so many of us..........

I won't quit (won't give them the satisfaction) but they ARE going to need to lay me off or fire me so I can get unemployment. They WILL pay for that at least.

Have not heard yet what they are going to do. - Just plain tired

[ In Reply To ..]
If my pay is cut it will be to 5 cpl for straight and a little over 1 cpl for ASR (which I get mostly) according to the policy. I emailed to find out what is next in this process. I said that I will not work for basically what amounts to free and that if they wish to put me on 100% QA for this amount of pay I will be left with no choice but to give my 2-week notice at that point (only because I need time to find another company to work for). This was 2 days ago and I have not gotten an answer yet.

I also wonder if anyone has actually had their pay reduced per this policy? Don't they have to pay at least minimum wage? I also wonder if this is even legal and if other companies are doing the same thing? I know it will be one of the first things I ask of a perspective employer from now on.

kiki - poor house here i come

[ In Reply To ..]
I had been on 100% audit for all of last pay period and half of this. I fought tooth and nail on many of the so called "critical errors". They will cut your pay. They say that they legally covered their booty by sending out the message regarding dropping below that ratio they set. Supposedly, by continuing to work for the company, we "agreed" to this.

I got a cut from 12 to 9 cpl on transcribing and 8 to 5 cpl.

I actually had to fight with them through the weekend to take me off when I saw my score had finally come up to 98.6%, but was still being 100% audited through the weekend and into Tuesday.

They NEVER answer the phone. I am going to write a letter to something like a national business publication and suggest they come to this forum to see what's going on.

I'd bet my bottom dollar (but I need it for bills...) that it's NOT legal.

well, count your blessings - i wish

[ In Reply To ..]
Any other job out there will start you at 8 to 9 and 4 for VR, so you are still making a good wage.

I will drop to 6 and 2. Try living on that. Can you even image what my checks will be at 2 cpl? I don't live in INDIA!

wish - what blessings

[ In Reply To ..]
It hurts me nonetheless. I'm just a working class gal like anyone else. As far as making a living on that, PLEASE! Just like anyone else, I adjust my lifestyle according to my wages. This is a set back for me, big time. It will hurt me as much as you.

Hey, give Kiki a break - Just plain tired

[ In Reply To ..]
It is not her fault you get paid less than she does and not your fault she gets paid more. Everyone lives to a standard based on the finances coming in no matter how much or little. She will suffer the same as anyone else with this pay cut. Could even be worse than some depending on if there is another wage earner in the household and you have no way of knowing this, so please try to be a little less judgmental when considering what is a good wage or not.

I do understand we are all a "little" stressed right now and it is hard to see others making more cpl but, again, it is what it is and we should not diminish a persons bad situation based on their wages.

Correction to above post about giving Kiki - Just plain tired

[ In Reply To ..]
a break. I was referring to "poor house here i come" post and not Kiki post. Was looking at the beginning of the post "Kiki."

I don't make 12 cents a line....WOW...I wish...that was someone else....... - Kiki

[ In Reply To ..]
x

I agree with you, but I thought Kiki is from CA! - California is OUTRAGEOUS TO LIVE.

[ In Reply To ..]
Homes there start at 280,000. Shoot I remember back in 2002, a 1 bedroom apartment was 1,400 a month. a 2-bedroom was 2,000 a month and condos were 180,000 and homes 280,000, but a halfway descent house where you would actually want to move into was around 320,000.

California - California Girl

[ In Reply To ..]
I was born and raised in California and I'm still here. I've yet to see a decent house for $280,000. If you want anywhere near a decent house in the suburbs, you're going to pay $350,000 and up -- and even then you'd be getting a fixer upper.

California is outrageous - we pay dearly for the sunshine.

Sunshine? I live in Northern Cali, and up here its - been raining steadily since last September!

[ In Reply To ..]
nm

I meant 280,000 for condos, 320,000 starting for - a 1-2 bedroom house.

[ In Reply To ..]
Again,that was in 2001.

I AM from CA....but I'm not the poster who - Kiki

[ In Reply To ..]
who makes 12 cents a line. I actually make what SHE got her pay cut down to...Not sure who the poster is who claims to have made 12 cents per line before her cut, but it's not me........I wish!

NEWSFLASH to all MTSOs: !!!! - "Living in California is NOT a crime."

[ In Reply To ..]
nm

Paychecks at 6 and 2 - Broker than broke

[ In Reply To ..]
I feel your pain about lower pay but then again I don't.

Not employed with MQ but a small company but because of MQs greed of stealing small companies accounts we had a pay cut to 6 and 2.

I can't even make $800 a month. I've tried and tried and tried month after month to increase my line count but at that pay it's like swimming up stream.

I'm working 2 jobs now to make up the difference for MQs greed and I don't even work for them. I'm so tired, I'm burned out!

So for all the people making more than 6 and 2, take it while its there because some day it won't.

Count my blessings? If my pay is cut the same as the poster who makes 12 cents, I will make only 6! - Kiki

[ In Reply To ..]
Even less for ASR. Not ME that makes 12 cents a line, someone else...someone very lucky....

kiki - mt

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I was always skeptical of those with a high cpl being targeted for elimination.

Kiki....now I KNOW the answer!

I'm not the poster who makes 12 cents a line...I make FAR less than that.......nm - Kiki

[ In Reply To ..]
c

Well, that does it for me then - Just plain tired

[ In Reply To ..]
My normal cpl is much lower than yours, which will put me below minimum wage as I do mostly ASR and the reduced rate will be around 2 cpl.

I am still waiting to here from CCM and QA person what they are going to do (put me on 100% or not) and if I will at least be paid minimum wage until I can find another company to work for who truly cares about quality and therefore does not penalize MTs for caring enough to leave a blank and not guessing on unclear dictation, QA preference differences, etc.

100% - blind sided

[ In Reply To ..]
But, they WON'T notify you. Just watch your audit score and feedback. If you're on 100% QA you're getting "feedback" on every job and they don't have to notify in any way that your wage has been cut! They just expect that we assume it to be so.

Of course they're not going to call us back! They don't know how to answer our questions or to justify the company's policies!

12 to 9 ? - 8 to 5 ?

[ In Reply To ..]
you're kidding. I was hired at tier 3 1-1/2 years ago, have 12 years' experience acute care all work types -- and they offered me 0.0875 a line. 12 ?!?!?

Same here. - Would love to know how to get 12!

[ In Reply To ..]
Tier 3 for 5 years now. Offered 0.0825 a line.

Holy cr*ap Batman! You were making 12 cpl? - anonymous

[ In Reply To ..]
With a million years experience, tier 3, and no failed audits EVER, I didn't even realize that was in the realm of possibilities!!!!!!!!! Even at 9, you are now down to about what the rest of us equally qualified MTs are making.

anon - batwoman

[ In Reply To ..]
There are many, many of us that came in to MQ after they bought out our companies, with pre-arranged pay agreements. I have heard this complaint before and I must agree, it's not fair, but what about working for MQ is? We (the 8 people that came to work with MQ just in the past 3 years from a little AZ hospital) had a say in what our rate would be. MQ wanted our company, that was what they were going to have to pay us to stay on. We did not go through the application process or ever apply to MQ directly. We were "absorbed". For our initial 6 month training period, we also earned an hourly rate. It was quite a shock and a punch in the gut to go from that plus a cpl, to just the cpl. Even though many think its bookoo bucks, it's not. More often than not, there are NJA before we've worked even a couple of hours. I believe it's a strategic move on the part of MQ. They DO NOT want to pay us anything.

I'd venture to say that those of you earning less cpl are making more than I am are 12 cpl.

Anyway, sorry it's so long and I don't mean to come off as defensive. I just grow weary of working day and night trying to pay my bills too.

Best of luck to all.

Please write - kv

[ In Reply To ..]
Please write someone and tell them what is going on. Being paid piece meal, as we are, puts us in a completely different ballfield as far as labor law are concerned. I am afraid what they are going is probably legal. I posted here or main board earlier about writing. Someone suggested it. I've been doing some research and reading, and you could write your truth about working at home for a national transcription company. Someone published on line the other day a small piece about good part time jobs, and MT was listed at $17.36 an hour (maybe if you work for Mayo Clinic). There is a sociologist at Bentley, David Gary or Gary David, who did research for AAMT a few years back who has published a couple of articles about MT, but those article have not benefited us, just him in his academic career. For the number of people who do this work, we take a lot of abuse. We could change things. Anyone coming up behind us wanting to steal our jobs will find the same problems.

WHERE IN THE WORLD DOES IT SAY MQ - will cut your pay for failed audits!

[ In Reply To ..]
I thought after 1 failed audit, you get slap across the face and then after 2, it is big time warning and then after 3, boom, your out the door.

NO WHERE did I ever read it was a cut in pay.

So, they cut your pay, NOW WHAT? Do you still get audited and what if you fail again and again and again? More cut in pay? SOMETHING IS NOT RIGHT! ILLEGAL... I TELL YOU! JUST ILLEGAL.

It is pay discrimination.

You pay QA 3 cpl while you are on 100% QA - not kidding

[ In Reply To ..]
Until you come off 100% QA you will be paying QA the 3 cpl to audit your work. I don't know if they reaudit every week or every month, but however long is too long. The day that happens to me is the day I give my notice. Totally outrageous!

I thought it was only for blanks you leave, called - QA submission rate. NOT for failed audits.

[ In Reply To ..]
You fail an audit after 3 times, YOU ARE FIRED, PERIOD.

Everyone please read!!! **THIS is how it SHOULD be..... - Kiki

[ In Reply To ..]
As in the poster above's post: Fail one of their mostly unfair audits get a slap, fail 2 written warning and then fired.

That just proves to me they aren't interested in firing ANYONE. They WANT you to fail so they can just cut your pay and increase their profits. They would LOVE for EVERYONE to fail their audits so they can just keep everyone at a reduced pay........

This is why so many experienced MTs now are getting "audited" and failing a lot of the time....why didn't MQ have any problem with our work for the past 8, 10, 15 years and now SUDDENLY they do? Ya.......

I don't know how everyone got the idea that I make 12 cents a line!!! I certainly do not! n/m - Kiki

[ In Reply To ..]
I think everyone has me confused with a different poster.....I wish I made 12 cents a line. Not even close...

Because at least 50% of these posteres FAIL reading comprehension, Kiki - Happens all the time

[ In Reply To ..]
They read a post til they get to a part that upsets them and start replying when they haven't even read the full post. THAT'S how rumors and infighting begin in these threads, simple lack of attention to detail and getting all hot under the collar before posting.

I occasionally misunderstand a post but, geez...READ, PEOPLE, READ!!!

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