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Client profile. - really?


Posted: Mar 24, 2014

I received a work type which has recently been changed over from a mandatory standard to headings. As I get shuffled around so many different accounts, so, of course I haven't seen this work type enough to remember where the body heading goes. So I inform my TSM of the deficiency that needs to be corrected as I spent considerable time checking past reports. I was very tempted to place the body heading in the wrong place to reinforce the deficient CP. I get an email stating I did the format correctly and no mention of fixing the CP. Really?? I really do not think the TSM and QAM in this group have any reading comprehension skills. Really???

I dont - Mt

[ In Reply To ..]
Even get a response to most of the emails I send, or if I call they will say they will check into it and never hear anything again about it from them. The TSM, ok maybe she has a lot to do but isnt it the QCs job to answer questions?


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