Anyone else having trouble accessing client profile?

Ok, I just sign on for my shift and get a new account right away, plus it's OP reports, and I'm only a tier 2! Anyway, the CP says: Physicians Names Dictated: Transcribe as dictated using a header tag. Does this mean that anytime a physician's name is dictated I have to make it as a header? That doesn't make any sense to me. Help! ...

I received a work type which has recently been changed over from a mandatory standard to headings. As I get shuffled around so many different accounts, so, of course I haven't seen this work type enough to remember where the body heading goes. So I inform my TSM of the deficiency that needs to be corrected as I spent considerable time checking past reports. I was very tempted to place the body heading in the wrong place to reinforce the deficient CP. I get an email stating I did the for ...

I would like to keep the DQM backlog and a client profile minimized at all times. I am having trouble. I always get an error when I try to open a client profile when I already have the DQM backlog minimized. Is this not possible or am I doing something wrong? thx ...

It's probably way too much to ask but would it kill them to set up the CPs the same way for each one? Like "qualified verbatim" in bold at the top, patient name in report, phys exam setup, ros setup, ADT instructions, etc. The CP might just be the thing I despise the most. ...

my accounts that says "Tile" table test instead of tilt table test. My, my mistakes do happen, I guess! ...

Anyone else having this problem? ...

I never get points taken off for the content of my reports, those are perfect quality. What kills me are the FULL POINTS taken off for client profile errors. One single client profile error (it doesn't matter WHAT it is) will fail an audit. It only takes ONE to FAIL. The problem I have with this is, there are soooooo many account profiles in my day and some of them (no joke) are a mile long with absolutely NO consistency to any of them. One tiniest of details ...

For the last 2 days, I have had trouble accessing E5. I've been able to do reports intermittently, but keep getting kicked off after doing 2-3 reports. When I try to log back on, I get a "no internet connection." However, I do have a connection and can access all my regular sites. This happened a few months back and TSM insisted it was just me. This morning I call ...

I tried to go into Remedy just now to report a problem with a report. However, I could not access Remedy due to "unable to get childnotes....undefined" Thanks in advance! ...

Serologic testing including ANA, ANA reflexic profile, rheumatoid factor, VDR, neuromyelitis optica antibodies, B12 level, and vitamin D level were normal. ...

What is the url to access DocQScribe from another computer if I wanted to type from another location? ...

anyone else having the problem and does that mean my last job when I signed off didn't go through? ...

Is there a way to access other reports on a patient to view their previous medications and diagnoses when you can barely understand the dictating doctor? I keep asking my supervisor, but I get the feeling I'm getting the run-around and I don't know why. If there is no such function, or I'm not allowed to access it, I wish they'd just tell me. Everywhere I've worked before, this sort information was available, and it helped enormously, but here, I ...

Hi, All -- I'm a former MT who has decided to try for another type of employment. Would still love being an MT if the right job was out there, but I'm done with working for an MTSO. I'm not getting very far by applying to various companies on-line. I've read someo things about how important it is for job-seekers to have a profile on LinkedIn; however, I'm wondering if that applies to people like me who don't have much to list there. I don & ...

cannot log in and in trying to reset password I get an error message. ...

When someone has a minute, could they please tell me how to access the text (with corrections) and sound file on a previously audited report? I have never done this before and would like to look at one of them. MANY THANKS! ...

How do you add a cholesterol profile in a chart note? There are no headings being used. Do you do as below: CHOLESTEROL PROFILE: Total cholesterol: 182, LDL: 120, HDL: 82, Triglycerides: 75 ...

Can someone tell me how to access the backlog for an account in DocQManage/DocQScribe please? ...

When I press CTRL+SHFT+F5 while I'm editing a job, a new window opens and it goes to the regular manager screen (where you check your statistics and QA feedback). If I log into manager with my DEP password first, and then do CTRL+SHFT+F5 while in my report, it opens the reference repository screen, but it says "no client profile found" and if I click on the "Search repository" button, I get a pop-up box that says "You do not have permission to carry out t ...

Anyone else having problems accessing this? I get to the page when when I click on Platform Focus - the page is blank!! ...

Haven't got any feedback from instructors in weeks and any emails to them are returned with "permanent fatal errors". Found 2 other students with the same problem as of today. Would like to know if there are any others. If anyone is affiliated with the VLC school on here I would greatly appreciate some answers. I'm getting really frustrated because I'm nearing the end of the course and have invested $1500.oo and almost 2 years of my time. To wind up with nothing to show for it at ...

Well, I certainly feel sorry for those 60 MTs they were able to persuade to go to work for them -- wonder what kind of promises they made them?? They've gotten this procedure down pat over the years -- drawing in unsuspecting MTs with promises of making more money. All I have to say is good luck, especially since they probably failed to tell them about all of the wonderful changes that are happening, like loss of pay for sending to QA -- make sure you've updated your antide ...

They should have one standard format across all clients and if any client wants it changed, they should charge them per change or addition a recurring fee. At the very least they should organize them better. Maybe take advantage of different font colors, so they are easy to spot in the CP panel, like: Physical exam: Stacked left, all caps subheadings. and then pick a color for exceptions and put them all in red so its easier to spot. ...

I am an independent contractor and have been doing orthopedic transcription for this client for 7 years. All of a sudden he is taking more and more work away and giving it to the "new" transcriptionist, who happens to be a friend of an employee of the office. I know this is a cut-throat, competitive business, but does anyone know of any physicians/small MT companies looking for an orthopedic transcriptionist? I only do this work in the evenings and on weekends as I have a full time day job. Than ...

Okay, I got an e-mail from my manager saying we have a huge backlog. However, when I download a document I get a client that I have never heard of before and cannot understand and cannot download a client profile. I'm in SA 4. Anyone else having trouble? ...

I am saving all my client files from the last 3 months, as I have get to be paid. What am I supposed to do with these files? I am not getting rid of them because that is the only proof that I have that I worked for the company. I am trying desperately to retrieve my monies due, but as of now, nothing. I worked for 3 months and only received payment for 3 pay periods (5 weeks). This is a crappy company and I only wish that I had believed all of the negarive pos ...

I work for a company that is being acquired by a larger company that begins with a T. My current account apparently is watching the quality and TAT very closely. They are a very demanding client, but in the 10 years of working for this client I don't remember this being an issue. In the meantime, I am bombarded by phone calls and emails to work, work, work. I guess everyone quit. I work at home and never talk to anyone and have no idea of what is going on but I reall ...

How do we setup multiple FTP sites to connect in DocShuttle Client? Under Settings, I could not find any "Add New Host/Site" feature. This software already has a stupid policy of three installations for one purchase and now if I can't configure more than one site to connect, this will qualify for what you would call a complete ripoff. I hope I am wrong. ...

Hello everyone, Can you please advise what companies out there are using ChartNet Client as their transcription software. Thank you very much!! ...

Anyone else having trouble accessing client profile? - goodtimes

F5 in DQS - MTr

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