A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Why can't they have the same CP for every client? - Goin nuts


Posted: Jan 06, 2013

They should have one standard format across all clients and if any client wants it changed, they should charge them per change or addition a recurring fee.  At the very least they should organize them better.  Maybe take advantage of different font colors, so they are easy to spot in the CP panel, like:  Physical exam: Stacked left, all caps subheadings.  and then pick a color for exceptions and put them all in red so its easier to spot. 

That would be wonderful. Maybe Amy could - get a committee together

[ In Reply To ..]
to consider it. And then a study group and hire 6 new assistants to try to format it.

Because that would make sense - sm

[ In Reply To ..]
my contention has always been,,these reports should be standardized format so that you go to any hospital and the doc would be able to go into the computer, pull your reports, and go to directly where he wants to find what he needs..but thats just me being practical..Worked for a group of hospitals that did that, it was great

Because that would require a suit - with organizational skills nm

[ In Reply To ..]
x

I work for a radiology facility - and...see msg

[ In Reply To ..]
...they have one format, but there used to be only 1 dictator, then they added 2 more dictators, and even with just 3 dictators, they're having trouble keeping one format--each dictator wants it their own way.

In MMs case, it's as old as the hills. (I worked there for 14 years, and quit about a month ago.) They can't use one format, because they do what the client wants, and all clients want something different, and then there are all the little particulars with each client like work types and dictator specifics.

Way back when MM (then MQ) was practically the only game in town, MQ/MM called the shots, and could stop the client if it got too crazy. But, MTSOs starting sprouting up everywhere, and now it's a competitive game to see who can customize best to the client, for the cheapest price and other things, like, okay, we'll do 85% of your ESLs and whatever other crud you want to send our way. And that's part of how they win the bid.

Maybe when MM swallows up all the other MTSOs, they can go back to the way it used to be and call the shots.


Similar Messages:


New Client
Mar 09, 2010

Well, I certainly feel sorry for those 60 MTs they were able to persuade to go to work for them -- wonder what kind of promises they made them??  They've gotten this procedure down pat over the years -- drawing in unsuspecting MTs with promises of making more money.  All I have to say is good luck, especially since they probably failed to tell them about all of the wonderful changes that are happening, like loss of pay for sending to QA -- make sure you've updated your antide ...


Looking For New Client
Jul 08, 2013

I am an independent contractor and have been doing orthopedic transcription for this client for 7 years. All of a sudden he is taking more and more work away and giving it to the "new" transcriptionist, who happens to be a friend of an employee of the office. I know this is a cut-throat, competitive business, but does anyone know of any physicians/small MT companies looking for an orthopedic transcriptionist? I only do this work in the evenings and on weekends as I have a full time day job. Than ...


Unfamiliar Client - Where Is My BOB?
Feb 08, 2010

Okay, I got an e-mail from my manager saying we have a huge backlog.  However, when I download a document I get a client that I have never heard of before and cannot understand and cannot download a client profile. I'm in SA 4.  Anyone else having trouble? ...


Client Files
Dec 01, 2010

I am saving all my client files from the last 3  months, as I have get to be paid.  What am I supposed to do with these files?  I am not getting rid of them because that is the only proof that I have that I worked for the company.  I am trying desperately to retrieve my monies due, but as of now, nothing.  I worked for 3 months and only received payment for 3 pay periods (5 weeks).  This is a crappy company and I only wish that I had believed all of the negarive pos ...


Need Client Profile Help!
Dec 09, 2010

Ok, I just sign on for my shift and get a new account right away, plus it's OP reports, and I'm only a tier 2! Anyway, the CP says: Physicians Names Dictated: Transcribe as dictated using a header tag. Does this mean that anytime a physician's name is dictated I have to make it as a header? That doesn't make any sense to me. Help! ...


Client Not Happy
May 20, 2011

I work for a company that is being acquired by a larger company that begins with a T.  My current account apparently is watching the quality and TAT very closely.  They are a very demanding client, but in the 10 years of working for this client I don't remember this being an issue. In the meantime, I am bombarded by phone calls and emails to work, work, work.  I guess everyone quit.  I work at home and never talk to anyone and have no idea of what is going on but I reall ...


DocShuttle Client
Jul 25, 2012

How do we setup multiple FTP sites to connect in DocShuttle Client?  Under Settings, I could not find any "Add New Host/Site" feature.  This software already has a stupid policy of three installations for one purchase and now if I can't configure more than one site to connect, this will qualify for what you would call a complete ripoff.  I hope I am wrong. ...


ChartNet Client 4.10
Nov 06, 2012

Hello everyone, Can you please advise what companies out there are using ChartNet Client as their transcription software. Thank you very much!!  ...


Ever Get The Emails That The Client Is
Dec 17, 2012

Well I would like to email the client and complain to them about the dictations that they expect me to make sense out of.  I have this one particular doc that is not only speaking so fast the tape is cut down to 80%, but she is whispering.  Afterall it is confidential info, so lets whisper so you can't hear the mess she is attempting to say.  Ugh all in a days work of stress and frustration.  Here comes my low LPH. ...


Client Profile.
Mar 24, 2014

I received a work type which has recently been changed over from a mandatory standard to headings. As I get shuffled around so many different accounts, so, of course I haven't seen this work type enough to remember where the body heading goes. So I inform my TSM of the deficiency that needs to be corrected as I spent considerable time checking past reports. I was very tempted to place the body heading in the wrong place to reinforce the deficient CP. I get an email stating I did the for ...


The Client Is Unhappy!
May 15, 2014

Thirty different accounts, all with confusing and convoluted CPs.  Follow the DQS, then the TSG, then AAMT, then DQS and throw in the JCAHO dangerous abbreviation list just for funsies.  Wait...  Maybe it's the AAMT, TSG, then BOS, only this client is using BOS3, so disregard the BOS2 unless it is Dr. Bobsmyknob who wants his verbatim, but only when he is at the outreach clinic.  And if the CP doesn't specifically say it, DON'T DO IT no matter what the DQS, AAM ...


The Client Is Unhappy
Nov 18, 2014

formatting not done correctly, errors abound.  Ya think? ...


World Client
Jan 29, 2015

I have been noticing for the last few weeks that my deleted email file is empty when I have NOT emptied it or deleted the trashed emails.  Yesterday I went to my inbox and deleted several emails that I did not need.  They went to the deleted file and today they are GONE.  The deleted file is empty. Anyone else having the same issue?  ...


Client Specifics Should Be Less Specific!!
Jan 13, 2010

Why, oh why can't all the dictators on one account use the same format????!!!!! Dozens of doctors on the same account and they all want different styles.  Some want headings capped, some do not.   Some want bold, some do not.  Some want them underlined and some do not.  Some want PHYSICAL EXAM, some PHYSICAL EXAMINATION, and then some EXAM.  Followinig on down in a note, you can just imagine how many differences there are with each dictator.  These guys ...


Any One Know Number Of Blanks That Can Be Sent To Client
Mar 04, 2010

Have they given a number or will it just be a "gotcha - too many"??? ...


DQM And Client Profile Question
Mar 24, 2010

I would like to keep the DQM backlog and a client profile minimized at all times.  I am having trouble.  I always get an error when I try to open a client profile when I already have the DQM backlog minimized.  Is this not possible or am I doing something wrong? thx ...


For FTR Docs Straight To Client
Apr 15, 2010

I wonder if we couldn't put "Dictator Effect" as an alternative to "poor audio."  It seems more accurate.  Furthermore, it's a phrase that has come along with our QA feedback to qualify it. And that's TRULY what it is --- no question about it, 99% of the time, when I can't "get" something. Right now I have a new "primary" added to replace the one I lost.  This is a good account, as they go.  The doctors I've had so far speak pretty clearly -- some o ...


Word Client Hotkeys
May 03, 2010

My manager emailed a list of hotkeys for WC but not the ones dealing with stopping and starting dictation. Everyone at my facility uses a pedal, so I have asked my coworkers but no one can give me an answer. I've found alt+p plays dictation and alt+s stops. Can someone tell me if there are hotkeys to rewind and fast forward? I Googled for a manual, but the only user manual I found dealing with hotkeys didn't include this info either. Thanks for your help. ...


Why Can't Client Profiles Be Kept Up To Date!
Aug 20, 2010

CCM and QA act like it is so difficult to get done. They should have instant access to keep the CP up to date to the minute. I am not going to be responsible for keeping up with all the emails about things not in the CP. If it's not in the CP, and I'm not in the group, it's not my fault if I don't know the special emails that group got. ...


Please Help RE: Extext Word Client
Jan 17, 2012

I am new to this Extext Word Client platform. I'm having trouble at the start when opening a template file. The error says "Failed to open template file: C:DocNetWorkingDocuments...doc" I have done Microsoft updates and installed only MS Office 2002 as MS 2003 or higher is not compatible with the platform. Please help. Thanks. ...


What Does M Modal Charge A Client?
Sep 28, 2012

Does anyone know what the hospitals are paying for their outsourcing? How many CPL? Just curious..... ...


How To Handle A Problem Client...
Jan 23, 2013

Okay, so I have a client who is driving me nuts.  I wonder what the general consensus is about how to handle a really pesky issue I'm having with him.  This particular doctor is an older gentleman who wants to do things to look like he's keeping up with the times but doesn't want to change how he does things.  He's also cheap as sin and thinks that because he's a doctor and I'm an MT he's above me in life.  Not kidding. Anyway, the issue I& ...


Need Advice For A Potential Client
May 13, 2013

Hi, I wondered if some of you who have your own accounts or who have had your own accounts could give me some information.  I have been asked if I would like a part-time dermatology account as an independent contractor in my town.  They said I needed my own transcription software with ability to provide itemized report with invoices.  I know I could use Express Scribe, but what would I need for the itemized report with invoices.  Sorry if this is a dumb question, but would l ...


Client Profile Rant
Jan 06, 2014

It's probably way too much to ask but would it kill them to set up the CPs the same way for each one? Like "qualified verbatim" in bold at the top, patient name in report, phys exam setup, ros setup, ADT instructions, etc.  The CP might just be the thing I despise the most. ...


There Is A Typo In The Client Profile On One Of
Jun 24, 2014

my accounts that says "Tile" table test instead of tilt table test.   My, my mistakes do happen, I guess!  ...


Word Client Working??
Jan 05, 2015

mine says account till busy.  Try again later or contact E-mail administrator.  If everyone else is able to get on, could you tell me who our E-mail administrator is?  Our TSM? ...


I Know It Depends On The Client, But What Is Normal
Jan 17, 2015

in each report?  My current accounts allow up to 3.  I heard there are ZERO blank accounts.  If I ever get transferred to one of those that will be the last straw for me...I'll leave because if I couldn't leave blanks (for those inevitable horrible ESLs) I'd ALWAYS have over 10% QC, and I refuse to work for 7 cpl.  For those on zero blank accounts?  That is not fair.  Are you at least allowed higher than 10% pended?  Do these accounts have clear ...


Oh No! Client Says They Are Unhappy With Quality!
Feb 20, 2015

I've been on this account for years and they are picky.  Before PODS, we would have multiple meetings for this account and only people familiar with the account would be able to go on it.  In fact, when we were constantly having TAT problems, my CSM at the time (the awesome one) emailed me asking what work types she thought would be easiest for "outsiders" to handle so she can have some help.   After PODS, this account is cleaned out constantly and, in looking through the Jo ...


Anyone Else Having Trouble Accessing Client Profile?
Dec 08, 2009

I press F5 while in DQS to get the client profile to come up and it never loads.  I have tried it on several different accounts now (seems I get a different one for every report). Just wondering if anyone else is having the same issue.  ...


F5 Not Working. Will Not Bring Up Client Profile..
Oct 31, 2010

Anyone else having this problem? ...