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World Client - Disappearing emails...


Posted: Jan 29, 2015

I have been noticing for the last few weeks that my deleted email file is empty when I have NOT emptied it or deleted the trashed emails.  Yesterday I went to my inbox and deleted several emails that I did not need.  They went to the deleted file and today they are GONE.  The deleted file is empty.

Anyone else having the same issue? 

There's probably a setting that's telling it to - sm

[ In Reply To ..]
...that's telling it to empty the "trash" of deleted files on exit. Thing is, WorldClient logs out after a short period of time. Not sure if the setting can be adjusted or not, but you could take a peek and see.

Yesterday some folks mentioned using Thunderbird to access our nuance email. I downloaded it and am very happy that I did. Give it a try.

default has changed... - anon

[ In Reply To ..]
In Options>Personalize, there's "Empty Trash on Sign Out" that is now checked by default. Probably happened with last update. Just uncheck that, and don't forgot to then "Save" those changes like I always seem to.

emails - martha

[ In Reply To ..]
Your World Client email account is not "private". Nuance can intercept and/or read through your email account. Although in this case I agree it's the settings that are deleting your old emails; I would suggest to copy important messages to your C drive for safekeeping.


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