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Nuance vs M*Modal - Tex19

Posted: Dec 11, 2012

I currently work for Assistmed, but have a phone interview with Nuance and M*Modal later this week. I have read all the reviews about both companies and still not sure which is better. Anyone have any experience with either of the two or any input on which company is better?

there is never work at MModal anymore - never seen it this bad

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I was on mandatory OT for months and months and months. Then, hurricane Sandi it, and ZAP... NOTHING. Barely can get in my 20 hours a week.

thanks - tex19

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Well that helped eliminate one of the choices. I am having that problem where I'm at now.

There isn't a ton of work at Nuance either and QA is a huge nightmare at Nuance. - anon

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From all I have read and heard, MModal wins by a hair.

Nuance QA is the worst I have ever encountered and I have been an MT for 17 years and have worked in QA myself.

Also, I have been moved to 8 different accounts this year at Nuance only to run out of work on a daily basis.

Neither. Nuance/Transcend just gave a Christmas present of 25% pay cut. - just me too

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Too cheap to even pay for the phone call to tell us that on their exciting new release.

you too huh? - depressed

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Even if I get the highest level of their bonus I still take a significant pay cut with their new compensation plan. I'm currently looking for a second job now.

Nuance vs M*Modal - MT2012

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DON'T GO TO NUANCE - we just got a pay cut, and for their so-called "incentive" we have to work twice as much as we are now. They also raised their insurance rates. I'm looking elsewhere.

Here's my rant. on the subject.... sm - anon

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I worked for Nuance for 2 years. The account I was on, my super would send a thousand 10-paged emails every day, you don't get paid to read them, you have to sign off on your reports, which takes about 15 minutes a day, for which you also don't get paid for. By the time you get done doing the things you don't get paid for, you are making less than minimum wage. Also, when something goes wrong, your super has no idea how to fix anything, ignores your emails for days on end, never notices when you work extra, but is the first to chew your ass the second your five minutes late. I once got yelled at for taking a 10 minute break two hours after clocking in during an 8-hour shift. She noticed I was off line for 10 minutes, harassed me about it, I told her I was taking a shower. She continued to harass me and accuse me of lying, saying nobody can take a shower in 10 minutes. Why are my showering habits her concern and why is what I do on my allowed scheduled break any of her concern? IMO, it's a horrible place to work.Oh yeah,let's not forget, a year and a half after I started working there, she called me on a Sunday to see why I was an hour late for work. I told her it was an hour before my schedule and I had the same schedule the entire time I worked there. After arguing for literally WEEKS about this, we finally came to the conclusion that in the beginning I was supposed to fill out my schedule in eastern time, even though I can central. So, I said, well, if that's the case, I've been an hour late for work every day since I started here and worked an hour later. She says, "I guess so." How come it took her A YEAR AND A HALF to notice this? Especially since we are required to put our hours in our signature line on our email. Just, wow!! So, that's my rant on Nuance. A good friend of mine also worked at Nuance the same time as me and had the same issues, different account and different supervisor. She has been at M-Modal now for about 6 months and says it's the same thing. Horse a piece I guess if you choose to work for a big company. They all treat us like crap, IMO.

I agree - mtmom

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Yours sounds a lot like mine. I would wake up to numerous emails so I would read them and sometimes things happen like windows needs to reboot for updates, etc and boy if you are late and not actually typing in a report at start time you can get chewed out. I was even chewed out for communicating with Payroll during my work time as I should take care of other business in my own time...What? My check due to bank change was being mailed and always usually got here early and it was two days late. I am sorry that I am a single mom and live pay check to paycheck so I needed to know where my check was and anywhere you would work discussing that with payroll would not require you to clock out and yes if you are in a report too long because you suddenly had to go to the bathroom that might get you too. Nevermind that you worked extra two nights that week and no approved OT so you made sure you did not get over 40 hours on your time but you should also be sure to use your own time to read company emails or communicate with company departments. Also if you arrange to be off 30 minutes early for your child and agree to work 30 minutes early so you still get in your eight hours be sure to get in your production as that is all they worry about. It is not about working the hours required it is about getting that minimum report count as I was on radiology where every report is not created equal depending on the length but you still were required to do so many each our and shift. I was with Transcend but all of this started after Nuance took us over and they reorganized management so there you go. Now my account has been running behind ever since I have been gone. I questioned them and put a target on my back so there you go!

Just say no. - seriously

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If you have no other choice, then do what you need to do. I've worked for one of them and never again. There is a reason why they are continually hiring. If nothing else, they are sucking up all the little companies and becoming king of the world.

after reading these posts I'm SO glad I'm IC - beentheredonethat

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wow, unbelievable

Nuance vs MM - Run Away

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Don't even for one second give either one of these companies the benefit of the doubt or let them hire you, only to make empty promises and then treat you like garbage, humilate you, provide no work, so you are forced to take PTO time or make it up (IF work is available), horrible supervisors, who are dictators and most of the work is VR and ESLs from outer space! When they call you, tell them exactly what you have read on this board and that you decline any offer they could possibly offer you and HANG UP! They don't care anyway! You are nothing to them, just like all of their other employees, so don't think for one second you are. That is the cold hard facts!

Nuance vs M*Modal: I wonder which one will - eventually devour the other?

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We should start a betting pool.

Nuance vs M*Modal - Nick

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Maybe they will fight each other to the mortal end. You know, like two pit bulls fighting and killing each other.

How can they be successful treating their employees like this? - CTMT

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i always stayed away from employee status, left Medquist when they changed their policy and were forcing IC's to be employees. The reason we all went to MT school in the first place was to have flexibility with our kids and work from home. I think this has to catch up with them, they will lose all good people. MM keeps emailing me to come work for them, i am glad i read these posts, now i know not to even think about it ever!

Not all MTs chose this profession to stay at - home to take care of SM

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our kids. When I chose to do this, I wasn't even married and had no kids. This was a real profession at one time. I worked in hospitals for many years, and then for small companies in an office after I had my children. Just like regular folks :}

I didn't get into this field to work from home either. - anon

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I worked in-house for years and was basically forced to do it from home because of the out sourcing trend. We got paid better and had better benefits working in-house.

It was a "real" job with a "real" schedule. I personally don't get why people get all twisted about having to have a schedule. It is a business with strict turnaround times.

My complaint is about the steady decline in pay and the total lack of respect the MTSOs have for the MT now.

Similar Messages:

May 01, 2012

I thought they were 2 different services. Everyone is buying out everyone, so who knows. All the small companies have been merged I guess. I thought Nuance was out of New York and were the primary with VR. Maybe one has to keep up with the changes and be a member and pay the dues and go to the meetings with AAMT and be a CMT to keep up with the changes, even though you still get 4 cents. ...

Apr 15, 2012

Anyone worked for MQ before Nuance who can say which is worse/better? Sick and tired of M*Modal. I'm sure there are comments somewhere on the board about this before, but I can't find them. Thanks! ...

Aug 26, 2012

Which company is better to work for, M*Modal or Nuance? I'd like some honest, positive feedback on each company before I decide which one to sign with. Thank you!! ...

Oct 21, 2012

Nuance Fiesa QA program is a PITA. How is M-Modal's QA system in comparison? ...

Aug 17, 2013

I wonder if M-modal is trying desperately to keep their heads above water so as not to be bought out by Nuance. I just can't fathom all these layoffs. I'm really truly sorry. How heavy your hearts must be right now. It's just incomprehensible that they would do this to all of you. ...

Jan 02, 2014

I just accepted an offer from Nuance. I know, I know. I used to work for M-Modal when it was Medquist three years ago. I loved the DocQScribe platform. Has anyone gone from working for M-Modal to Nuance? Was there any change in the way lines were counted? How do you compare working on Nuance's platform versus that of M-Modal? ...

Jan 13, 2014

Good Intentions. Which is the better company MM or Nuance? ...

Mar 26, 2014

I've learned a lot from the M*Modal side, but now if you don't mind I would like to ask questions about Nuance. 1. Do they hire part-time, and if yes what might a schedule consist of? 2. What are the line requirements? 3. Weekend work required? 4. What shifts are offered, do they have 1st/2nd/3rd? And, just about anything that is on your mind. TIA! ...

Jul 21, 2012

I've read more bad than good on both companies. ...

Apr 04, 2013

I'm in shock about all the layoffs at M*Modal this morning! I'm sure everyone else is too. I'm scared/worried the same thing might happen to Nuance now. I see job postings all the time for both companies. It's crazy how they hire all these people and then layoff a bunch of people. I'm curious to know how many people in total got laid off. Does anyone else see this coming at Nuance? ...

Dec 25, 2013

I've reached the point where I'll work for almost any company, even M-Modal or Nuance, if it means I can get a steady paycheck. My current company is going down the tubes fast. I've hung in here as long as I possibly can, but I think it's an exercise in futility. Does anyone at M-Modal or Nuance have any positive experiences, or is it really as bad as all the posts make it sound? Surely there must be "something" good, or they wouldn't have so man ...

May 21, 2012

Can you tell me what we will notice or how we will be impacted when M-Modal is taken away from Transcend/Nuance employees. (If indeed it is taken away.) TIA. ...

Jun 20, 2012

When Wmx was taken over M-modal was taken from us. Do you at Transcend still use it and are you having it taken away also? ...

Jul 09, 2012

Working right now for NTS (lots of dirt here), but would like some honest opinions on M-Modal. They sent me an email wanting me to test (as i am sure they have many others), and today I got an automated phone call from them. Anyone know if this would be an improvement? Thanks! ...

Sep 19, 2012

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May 22, 2012

Although this article dates back to March, I found it interesting. Had no idea that Nuance and MQ (M*Modal) only had 20% of the transcription business when this was written in March, 2012. http://seekingalpha.com/article/408141-can-transcend-services-write-its-own-ticket ...

Jun 27, 2012

Now taking a poll. :) ...

Jul 11, 2012

Is There A Market Reshuffling On The Horizon For The Medical Transcription Industry? Today I’m going to indulge in something I rarely do, much to the exasperation of my wife Carol. A goodly number of our conversations begin with her asking me, “What do you suppose…” and end with me saying, “I don’t have a clue.” I’m not sure if this reluctance to speculate is a guy thing or just a facet of my own particular personality, but for once I’m g ...

Jul 17, 2012

No clue what this means to us peons working the trenches, but interesting, see link: http://hdstoday.com/?p=143 ...

Nov 02, 2012

Is anyone in the same boat? I am seriously contemplating it because I can't afford my medications, groceries, rent, bills, living, etc. anymore. ...

Dec 12, 2011

According to a poster below which has apparently already attended one of the payroll meetings (as the poster posted) for nuance they have decided to keep the incentive part of all of our pay going with an exception that now you have to have over the industry standard of 98% to get a production based incentive. In addition (if this poster is accurate) they have again cut the overall pay from 8 and 4 to 3 3/4 AND 7 1/2. This is nothing but a bunch of crapploa...an MT who is now getting ...

Mar 09, 2012

that fall during the shift. For example, if half of your hours fall in 3rd shift and half fall in 1st shift, do the 3rd shift hours pay more cpl? Or, do all hours have to fall within the shift to qualify? Thanks, Yet another sad Transcend employee... ...

Sep 25, 2010

I have another question. When one does a draft in VR, does MT get paid for all lines in the draft or would an MT get paid if it has to be edited. I will be trying to learn this in the next few weeks and I am scared to death I will not catch on and then I might be without a job. I have a feeling I might not get paid for the whole draft report. Then again it may depend on the company. Any opinions please. Thanks ...

Jan 24, 2012

...looks like he's dropping a deuce. Sorry, but he does. Also, how do you pronounce the name of the company? I say it to rhyme with immobile - immodal. ...

Feb 08, 2012

Does anyone know anything about M*Modal? I have never heard of them and would like some input. Thanks. ...

Mar 03, 2012

Is this Medquist? Tell me more. I used to work for MQ years ago and was interested in going back part time. ...

Mar 25, 2012

I'm considering applying to M*modal. I've been around the block (several times) so I'm aware of the reputation, etc. This means anyone who just wants to slam the company, please bypass this thread. For those of you who work for M*modal and are happy, what is it you like about the company? Would you recommend a friend apply? TIA. GG ...

Apr 13, 2012

Been offered a job at M*Modal. Can anybody tell me the pros and cons of working there? Is there enough work. Where I work now it is SO hit and miss, feast or famine. I need something more consistent. Are they flexible? Let me know your thoughts. Thanks, Dee Dee ...

Apr 30, 2012

Our hospital is supposed to make the decision tomorrow if they are going to keep our work in-house or outsource to M*Modal. I want to make an informed decision when and if we are told we are going with M*Modal. Do you get holidays? How is the pay? Flexible schedule? What about our vacations that are already scheduled? If they hire us will we still be on our same accounts? Thanks for any info. ...

May 24, 2012

When M*Modal does a buy out, are the clients from that company they bought out notified? ...