A community of 30,000 US Transcriptionist serving Medical Transcription Industry

M-Modal/Nuance QA - sm

Posted: Oct 21, 2012

Nuance Fiesa QA program is a PITA. How is M-Modal's QA system in comparison?

I would like to know, too. - Seriously considering returning to MM.

[ In Reply To ..]
Left MM 6 years ago to go to Webmedx, but since gobbled up by Nuance, I hate working there (especially FIESA and the horrendous audio quality). MM and Nuance seem to have some of the same issues as Nuance (NSA/NJA and QA issues among others), but my mind keeps wandering back to MM. Anyone who made the jump from N to MM care to share how it is going? Thanks.

m-modal/nuance QA - lindagee

[ In Reply To ..]
I don't think Fiesa is such a PITA once you get used to navagating through it. I'm not pleased with grading tactics though. I have found they sometimes do "double jeopardy" on some errors. I'm of the notion they will do anything to keep from paying incentive.

I am glad I don't have to deal so much - gamt

[ In Reply To ..]
with QA in radiology at MM. You would really be having to do badly to have to be QA'd here in radiology. Don't know how it is with acute care.

I work for both. Both have their own negatives. But 2 together I can handle somehow - MT

[ In Reply To ..]
I tried to do M Modal on its own but could never get up enough lines to make enough money because of bad dictators, too many accts, and bad sound quality. However, my supervisor is great, they do not bother me, paid on time, and QA is fine never bothered at all. But I could not afford just that job, no matter how hard I try.

Nuance pays better (on Exedit). The dictators are great, line counts faster. But the supervisor micromanages, constant threats (in e mail and on the phone) and made me nearly have a nervous breakdown (quit looking at QA replies, always nitpicking, conflicting, etc). I wanted to make Nuance full time b/c I could make more money (not nearly as much as both together though), but I almost had a nervous breakdown with the pressure from micromanaging.
So, with the 2 balancing each other out and paying as much as 1 job in the real world I make it. When one job gets on my nerves, I think about the positives of the other and that distracts me from how demeaning the pay is altogether, and makes me forget how in the past this was a great profession. Instead, I think of my nice boss at M Modal, the quick line build up and good account at Nuance, how I am finally able to pay bills with enough to eat at the end of each paycheck. I count my blessings to have jobs and then at the end of the day forget about work and try to think of life blessings. Sorry so long, but in the past I was grateful for great pay. Now I am grateful to have 2 jobs balancing each other out and enough to get by. Hope this helps.

questions for gamt sm - anon

[ In Reply To ..]
Hi, Read your post about working for both companies. How many hours are you working for each? Does it get confusing switching between platforms? Reason I ask is I work for one of them full-time and thinking of applying to the other one for part-time work. Funny seeing your post as I was just coming here to ask if anyone worked for both companies. Thanks.

I work 40 for one and 30 for the other - MT

[ In Reply To ..]
I spend a lot of time working. I would not be able to do these many hours if it were straight typing though. I tried to do 80 but my quality suffered and I became too tired and too stressed out. I also work very late into the evening. Anyway, it isn't confusing because each has its own distinct program, plus I use a different computer for each, so when I sit one place I know which I am working on for some reason (now out of habit). It also is not confusing because M Modal has acct spec option right on the screen (I switch among a lot of acct specs for it anyway). For Nuance I keep the acct specs and e mails on desktop and have the screen open to refer to as well. At first it was tough when I added the second job. I was stressed and tired all the time. Plus I go to graduate school (to learn a new profession) on line and when the homework kicks in for that I really tired and stressed, with no free time. In between semesters I am ok and less tired. Anyway, it is the only way I have been able to make it and not be broke. I would say make sure to budget your time and try it. But, be careful. Too much can take its toll...

I work 40 for one and 30 for the other - MT - Need extra $$2.

[ In Reply To ..]
I work 40 hrs for one, and am also thinking of applying for PT for other, also need money, can't quite make it. Does either company have a problem with you working for the other company? I wasn't sure if there were policies about this such as conflict of interest? Guess you have to disclose it since it's on your resume and for experience?! Thanks for the advice and information!

I don't think they care. What you do on our own time is your business. - MT2

[ In Reply To ..]
nm

The only conflict of interest would be messing with their Clients. - NM

[ In Reply To ..]
x

Thanks for the reply gamt. sm - anon

[ In Reply To ..]
Wow...you have a lot on your plate! Good luck to you with graduate school!

Similar Messages:

May 01, 2012

I thought they were 2 different services. Everyone is buying out everyone, so who knows. All the small companies have been merged I guess. I thought Nuance was out of New York and were the primary with VR. Maybe one has to keep up with the changes and be a member and pay the dues and go to the meetings with AAMT and be a CMT to keep up with the changes, even though you still get 4 cents. ...

Apr 15, 2012

Anyone worked for MQ before Nuance who can say which is worse/better? Sick and tired of M*Modal. I'm sure there are comments somewhere on the board about this before, but I can't find them. Thanks! ...

Aug 26, 2012

Which company is better to work for, M*Modal or Nuance? I'd like some honest, positive feedback on each company before I decide which one to sign with. Thank you!! ...

Dec 11, 2012

I currently work for Assistmed, but have a phone interview with Nuance and M*Modal later this week. I have read all the reviews about both companies and still not sure which is better. Anyone have any experience with either of the two or any input on which company is better? ...

Aug 17, 2013

I wonder if M-modal is trying desperately to keep their heads above water so as not to be bought out by Nuance. I just can't fathom all these layoffs. I'm really truly sorry. How heavy your hearts must be right now. It's just incomprehensible that they would do this to all of you. ...

Jan 02, 2014

I just accepted an offer from Nuance. I know, I know. I used to work for M-Modal when it was Medquist three years ago. I loved the DocQScribe platform. Has anyone gone from working for M-Modal to Nuance? Was there any change in the way lines were counted? How do you compare working on Nuance's platform versus that of M-Modal? ...

Jan 13, 2014

Good Intentions. Which is the better company MM or Nuance? ...

Mar 26, 2014

I've learned a lot from the M*Modal side, but now if you don't mind I would like to ask questions about Nuance. 1. Do they hire part-time, and if yes what might a schedule consist of? 2. What are the line requirements? 3. Weekend work required? 4. What shifts are offered, do they have 1st/2nd/3rd? And, just about anything that is on your mind. TIA! ...

Jul 21, 2012

I've read more bad than good on both companies. ...

Apr 04, 2013

I'm in shock about all the layoffs at M*Modal this morning! I'm sure everyone else is too. I'm scared/worried the same thing might happen to Nuance now. I see job postings all the time for both companies. It's crazy how they hire all these people and then layoff a bunch of people. I'm curious to know how many people in total got laid off. Does anyone else see this coming at Nuance? ...

Dec 25, 2013

I've reached the point where I'll work for almost any company, even M-Modal or Nuance, if it means I can get a steady paycheck. My current company is going down the tubes fast. I've hung in here as long as I possibly can, but I think it's an exercise in futility. Does anyone at M-Modal or Nuance have any positive experiences, or is it really as bad as all the posts make it sound? Surely there must be "something" good, or they wouldn't have so man ...

May 21, 2012

Can you tell me what we will notice or how we will be impacted when M-Modal is taken away from Transcend/Nuance employees. (If indeed it is taken away.) TIA. ...

Jun 20, 2012

When Wmx was taken over M-modal was taken from us. Do you at Transcend still use it and are you having it taken away also? ...

Jul 09, 2012

Working right now for NTS (lots of dirt here), but would like some honest opinions on M-Modal. They sent me an email wanting me to test (as i am sure they have many others), and today I got an automated phone call from them. Anyone know if this would be an improvement? Thanks! ...

Sep 19, 2012

. ...

May 22, 2012

Although this article dates back to March, I found it interesting. Had no idea that Nuance and MQ (M*Modal) only had 20% of the transcription business when this was written in March, 2012. http://seekingalpha.com/article/408141-can-transcend-services-write-its-own-ticket ...

Jun 27, 2012

Now taking a poll. :) ...

Jul 11, 2012

Is There A Market Reshuffling On The Horizon For The Medical Transcription Industry? Today I’m going to indulge in something I rarely do, much to the exasperation of my wife Carol. A goodly number of our conversations begin with her asking me, “What do you suppose…” and end with me saying, “I don’t have a clue.” I’m not sure if this reluctance to speculate is a guy thing or just a facet of my own particular personality, but for once I’m g ...

Jul 17, 2012

No clue what this means to us peons working the trenches, but interesting, see link: http://hdstoday.com/?p=143 ...

Nov 02, 2012

Is anyone in the same boat? I am seriously contemplating it because I can't afford my medications, groceries, rent, bills, living, etc. anymore. ...

Dec 12, 2011

According to a poster below which has apparently already attended one of the payroll meetings (as the poster posted) for nuance they have decided to keep the incentive part of all of our pay going with an exception that now you have to have over the industry standard of 98% to get a production based incentive. In addition (if this poster is accurate) they have again cut the overall pay from 8 and 4 to 3 3/4 AND 7 1/2. This is nothing but a bunch of crapploa...an MT who is now getting ...

Mar 09, 2012

that fall during the shift. For example, if half of your hours fall in 3rd shift and half fall in 1st shift, do the 3rd shift hours pay more cpl? Or, do all hours have to fall within the shift to qualify? Thanks, Yet another sad Transcend employee... ...

Sep 25, 2010

I have another question. When one does a draft in VR, does MT get paid for all lines in the draft or would an MT get paid if it has to be edited. I will be trying to learn this in the next few weeks and I am scared to death I will not catch on and then I might be without a job. I have a feeling I might not get paid for the whole draft report. Then again it may depend on the company. Any opinions please. Thanks ...

Jan 24, 2012

...looks like he's dropping a deuce. Sorry, but he does. Also, how do you pronounce the name of the company? I say it to rhyme with immobile - immodal. ...

Feb 08, 2012

Does anyone know anything about M*Modal? I have never heard of them and would like some input. Thanks. ...

Mar 03, 2012

Is this Medquist? Tell me more. I used to work for MQ years ago and was interested in going back part time. ...

Mar 25, 2012

I'm considering applying to M*modal. I've been around the block (several times) so I'm aware of the reputation, etc. This means anyone who just wants to slam the company, please bypass this thread. For those of you who work for M*modal and are happy, what is it you like about the company? Would you recommend a friend apply? TIA. GG ...

Apr 13, 2012

Been offered a job at M*Modal. Can anybody tell me the pros and cons of working there? Is there enough work. Where I work now it is SO hit and miss, feast or famine. I need something more consistent. Are they flexible? Let me know your thoughts. Thanks, Dee Dee ...

Apr 30, 2012

Our hospital is supposed to make the decision tomorrow if they are going to keep our work in-house or outsource to M*Modal. I want to make an informed decision when and if we are told we are going with M*Modal. Do you get holidays? How is the pay? Flexible schedule? What about our vacations that are already scheduled? If they hire us will we still be on our same accounts? Thanks for any info. ...

May 24, 2012

When M*Modal does a buy out, are the clients from that company they bought out notified? ...