A community of 30,000 US Transcriptionist serving Medical Transcription Industry

SoftScript: My not so good experience - Gimme A Break

Posted: Dec 05, 2010

So I was hired by SoftScript 2 wks ago and completed training which was not bad. Was put on 2 clinic accts and had work for 2 days and no work since! Emails from company saying volume is low, have patience, yada yada. THEN I see that they are posting ads on mtjobs.com for more MTs! Flip me out! Not enough work for the MTs they have yet continue to hire more! I believe they are hiring just to cover for the holidays, which really is Nasty and Underhanded. My emails asking them what is going on have been unanswered. Just a standard "check back for work every hour during your scheduled shift." Scuze me? Are you paying me to sit here for 8 hours? No? Then forget it. Think twice before accepting a job with them. This was a complete waste of my time and I will be moving on. Anyone else with this experience or am I just the lucky one??

Did you ask for another account? - NM

[ In Reply To ..]
x

I have not worked for them but have seen this - Same Complaint...

[ In Reply To ..]
... many, many times about this company.

Same with the issue of unanswered emails.

There is never a time when SoftScript is NOT advertising. They are a constant presence on the mtjobs.com board.

Thanks for the heads up. - AT

[ In Reply To ..]
These are the things we need to know when we are so frazzled by the different programs and accounts and learning them and just catching on to make a living and then BAM. Games they all play.

What's there to say? There's no work. - starstruck

[ In Reply To ..]
The lack of work is a constant problem around the holidays. People try to put things off until after Christmas, so what can you do? SS *does* expect you to sit at your computer even if there is no work, which is so completely beyond reasonable, but there you are. I have had a manager who basically said there's no work, so don't bother staying at your computer, and I have appreciated the honesty. At least I can get some Christmas stuff done that way. BTW, the managers at SS are great, but I think they are under pressure from management. That's why there are often no returned emails, etc.

softscript - no name

[ In Reply To ..]
Well 2 weeks ago would put you right around the holidays and a lot of people are slow at that time of year.

This is why I work 2 jobs. one part time and one full. That way when one is out of work, I have the other to fall back on. But 2 weeks ago both were out. So I think it is just the timing. You should really stick it out and see if it doesnt get any better.

Clinic versus Acute Care - Helping Hand

[ In Reply To ..]
You say you are working on 2 clinic accounts...odds are, they are hiring for acute care. Are you limited to clinic? If not, I would ask to also be included in acute care accounts. This would help to ensure a better workload.

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