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current experience working for Softscript - LookingForGreenerGrass

Posted: Jul 10, 2012

Anyone out there have current experience working for Softscript? Are they good, bad, or indifferent?

Worked there for 3 years and left 7 months ago - anon

[ In Reply To ..]
Good point -- they pay on time.

Bad -- Communication is not great and they send out daily nasty group e-mails. Even if you have personally done nothing wrong, they send out these e-mails that sound like they are directed towards you, you respond and they basically say "not you stupid."

The last year I was there I ran out of work EVERY single day.

Bonus -- It is 100% straight typing (or at least it was).

All in all, I left for a reason and that reason was no work and it was not related to seasons, it was every day for a solid year and you were not allowed to work outside your shift to make it up either. Then you got in trouble for not meeting line count. It was a nightmare.

I would not recommend it to a friend.

Nobodys Perfect - SixMonthSSer

[ In Reply To ..]
I've been working for SS for six months. I do not get the nasty e-mails the previous poster was referring to. Those must have come from a different manager than I have. I work an evening shift. With SS you have to be flexible. We do run out of work quite a bit but it is usually only for 30 minutes to an hour. I always have something else I can do during that time, laundry, dog walking, etc. My manager lets us make up the time on our days off if we do not get enough hours in during the week. The line count expectation is low (in my opinion) so I don't have any problem meeting that even when we run out of work. I just make it up on the 6th day. Like I said, if you are flexible it is not a bad place to work.

I have seen some very nasty things about SS on this board, but so far I have not had anything other than running out of work a couple of times per week. My manager is nice, I can call her at any time and she is very accommodating.

The benefits are not the greatest, and the time off/vacation/holiday amount is VERY little. I do not feel pressured here, like I'm not doing enough, not working hard enough, etc. like I did at my previous job. Nobody is perfect.

Softscript? - LookingForGreenerGrass

[ In Reply To ..]
Thank you for your opinions. Have an interview and just wanted some extra feedback. I've heard the running-out-of work complaint frequently, but I guess that's par for the course with this up-and-down business.....

SS work slow downs - anon

[ In Reply To ..]
I hope it works out for you.

The running out of work is par for the course, but SoftScript ran out more than any other company I have ever worked for.

I believe all they do is overflow. I don't think they actually have fully dedicated accounts. I could be wrong, but it would be a good question to ask in interview.

Good luck to you.

Recruiter Denied Running Out of Work - LookingForGreenerGrass

[ In Reply To ..]
Interestingly, I brought up my concern that I'd heard from a "few people" about work running out regularly, and what we were supposed to do if that happened? She basically denied that that ever happened and asked where I'd heard that...chat rooms? Because if so, those that said that in there were just "bitter people who probably were let go because of not doing their work anyway.....look, they were in chat rooms when they should be working.....and I think I even know the ones who are saying those things! I guarantee that there is more than enough work, and we are taking on 7 new accounts next month." She said that the only time the work might get a little light is around the Christmas holiday, which I had just heard from a personal friend who works there that they ran out on July 4th. This denial of running out of work (PLUS the 8.5 cpl offered for a CMT and the rather poor benefits) has left me with a big red flag going on regarding this company. I think I'll wait for another better opportunity with a different one.

Wonder if her tongue turned black and fell out - Runoutalmostdaily

[ In Reply To ..]
I think there is little to no communication between the recruiter and the company. When I was hired the person who trained me did not even know who the recruiter was but she herself had heard a lot of negatives about the recruiter. The truth about SS is that they are basically an overflow company so work is spotty. I've never run into anyone hostile except a couple of cranky QA people. I resent being asked to make up for their lack of work on my day off. They don't micromanage. Pay isn't as on time as it used to be, but still not bad. I wish I had the guts to go somewhere else but everywhere seems bad. Better the devil you know....

Not bitter, just was going broke - anon

[ In Reply To ..]
I loved the fact it was straight typing. But we were running out of work daily for a straight year and it was pretty much all day.

I also believe they are an "overflow" company.

Have to agree with anon above - ExSS

[ In Reply To ..]
We must have had the same PM. A royal b***h! Transcription platform went out with the stone ages. Worst company I ever worked for.

SS platform - NomoreSS

[ In Reply To ..]
I recently got my Social Security Statement in the mail. For the 3 years I worked at SS, I made about $6000 a year less than I did with other MTSOs I worked for. That should give you an idea of how user friendly their platform is. Not worth the aggravation.

recruiter says what you want to hear - ExSS

[ In Reply To ..]
they do it for a living and they say what you want to hear. "we never run out of work." it's total crap. they run out constantly and they are so overstaffed it's crazy. any company that runs an ad once a week should be a red flag for you. I finally got fired for "not getting my line counts" hahaha, turned around and filed unemployment and got it. got the letter from the unemployment people and where it said "Employer Response:" it said very plainly "No Response from Employer." you can't trust any of these people anymore, well maybe there's one somewhere, but I have had it and headed for greener pastures.

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