A community of 30,000 US Transcriptionist serving Medical Transcription Industry
As far as I can tell we have our TSM and other TSM substitute on her days off. After she signs off in the afternoon we don't have anyone until next morning. At least we never get any Spark messages, updates, etc. during that time or from anyone else.
I know Transcend used to have TLs. Maybe other companies that were absorbed did too.
What exactly does a TL do anyway?