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Enterprise 5 spellcheck help please - all smiles

Posted: May 23, 2015

Hi,

Posted below the issue and didn't get much advice. Really need advice on how to either delete these myself or get IT or support to do it as they said they would but didn't.

The errors are not in my spellcheck that I can find in user dictionary so they must be in main dictionary.

Anyone who has found a way to get IT or support to do their job and remove spellcheck errors in the dictionary, please please let me know.

To date, I have had 4 major errors because these words pass through spellcheck (so they must be in the main dictionary) and should be removed because they are not correct.

I've been back and forth with IT and support regarding the issue and the words are still in spellcheck.

1) Loratidine. Should be loratadine. (Last year I asked it be removed. It is still there.)

2) bene. Should be removed. Bene is not an English word. I looked bene up in 3 major dictionaries, and it is not an English word. (Two years ago I asked that it be removed. It is still there.)

3) The generic drug ciprofloxacin is in the spellchecker capitalized as Ciprofloxacin. IT kept telling me it was spelled correctly. I kept telling them it should not be capitalized. IT told me that the capitalized and uncapitalized versions are both correct. (Thinking maybe I could send that e-mail to QA to get the 1-point error back?)

4) When I run spellcheck, it suggests that I change cardiovascular or Cardiovascular to CArdiovascular.

5) When going through the spellcheck process, if I choose a word from spellcheck or if I get out of spellcheck and manually change a word, THOSE CHANGES DO NOT SAVE TO THE DOCUMENT. I have to run spellcheck, make any needed changes, close out of spellcheck without sending the report, do a manual save, run spellcheck again, and then send the report.

I have asked my TSM to help with this. I have sent e-mails repeatedly. No response. I sent a request to the head of QA to help with this because it is a patient safety issue. She told me to work with my TSM. I spoke with her and sent her the information and she did nothing.

Spellcheck is completely untrustworthy.

Anyone out there know how to get action on spellcheck issues and get them to remove erroneous entries? To date it has cost me 4 points.

Suggestions please.

If others have tried in vain, let me know that too. Because this spellcheck issue is a complete dealbreaker. If I cannot find out how to get support and/or IT to do their job, I'll go into any other line of work.

Trekie - Redneck

[ In Reply To ..]
Enterprise 5? Why do I think of Star Trek. Is that a Nuance program or a spell checker? Sounds like you've dealt with the typical unprofessionalism and incompetents associated with this company. It's hopeless. Have you entered those incorrect words and then the correct spelling of those words in your own spell checker? Maybe they'll highlight and/or revert to the correct spelling when you run spell check. I use shorthand and have done that with shorthand. May only work if you actually type the word. Am not sure. Your TSM and 90% of the other TSMs don't belong in management positions. They have no management skills, still play favorites, don't do the right thing, don't know what they're doing, don't listen, and don't troubleshoot and follow up on stuff. Regarding the drugs, I remember our super saying generics were capitalizing and nothing could be done about it. Bull. They write the bloody programs and upgrades, so fix the damned problem. Why Nuance doesn't have these TSMs, the no help desk, etc., audited is beyond me. Cherry pickin goes on big time right in front of our eyes, yet they deny it's going on and we get stuck doing the crap day in and day out and get stuck with a crappy paycheck as well. People that have the authority to assign and unassign jobs obviously are doing this and people are getting work types they prefer first. Not fair. That rant has nothing to do with your spell checker, just sort of along the same line of incompetency, unfairness, carelessness, etc., that you're dealing with. Hope somebody here can help you.

spellcheck - Dante

[ In Reply To ..]
If you go into a document and type loratadine incorrectly so that spellcheck will come up with suggestions, you can then go into options once it is highlighted, and select the incorrect one and remove it from spellcheck. GOOD LUCK. Took me a couple of tries to get this one figured out, but then you can clean up when you find bad entries.

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