A community of 30,000 US Transcriptionist serving Medical Transcription Industry

I quit MM after 10 years, was hired... - sm

Posted: Jun 11, 2013

within a week. I started last night and I quit last night. The trainer was in INDIA, and her accent was so thick I could not understand ANYTHING she was saying. I mean I was lucky to hear every 10th word, not kidding. My husband came in the room and heard her and asked me to quit. I wanted to give it another try but, after a good night's sleep, I am moving on. Is this what we are getting now in this industry? Goodness, I pray not. She was actually yelling at me at one point, saying my name over and over and over not giving me time to react, really ugly, nasty. As a professional MT, I have never been treated that way. I am getting ready to send my hiring person for that job an email and see what happens. Either way, I won't do this. I think it finally hit me, this profession is gone.

I think you're right - Trampled underfoot

[ In Reply To ..]
Transcription is taking its final few gasps. I hate to think it's true, but I know it is. So where do we go, those of us over 50 with medical transcription being our only real skill? We can stay with MModal til they kick us to the curb, but as it stands, we're underpaid and undervalued. My husband encourages me to look for another transcription job, but experiences like yours make me very hesitant to try. Better the devil you know.

Had an experience similar to yours with another company - nn

[ In Reply To ..]
I was recently hired by a company that hired me, sent the paperwork and it took a week to get set up, as they were "revamping the software." When I was finally contacted, I found out the tech support person/trainer was Indian, as was the rest of anyone else I came in contact with (although they were pretty easy to understand). The person that I had initial contact with kept asking me how familiar I was with "Texas accents." I proceeded to tell him that I had over 30 years of experience as an MT, and that it should not be a problem. These were some of the WORST dictators I ever had. I contacted the CEO of the company, who informed me that the company had over 1,000 employess -- yes in India, not in the states. I posted about this company on the company board, and later, got an email from someone who has been working there for 5 years adn she explained that she had talked to the owner after he had asked her what might possibly attract US MT's to that particular company. Weekly pay and DD were 2 things that were mentioned. They provided the weekly pay, which came VERY promptly, but as of yet, no DD.

To make a long story short, the dictators on this account were HORIBLE!!!! i also began to question whether 2 companies may have merged (as this company was located in Las Vegas, but had a Los Angeles phone number). I felt I was being deceived, and said that in an email and as a result, I was terminated as an IC.

I know! You and I are having, had the - sm

[ In Reply To ..]
exact same thing. Unreal, huh?! Well, good luck to you.

May I ask - yolo

[ In Reply To ..]
What company was this?

You should deal with our IT department at MM. - I was yelled at and belittled.

[ In Reply To ..]
I wanted to tell him off badly, but just hung up. He kept insisting he was right and I could get in a system and change the password, but guess what?? I CANNOT CHANGE THE PASSWORD. Tried to tell him, but he yelled at me and treated me like I was 5 years old.

Had enough of the so called conversation and hung up. I reported him.

I haven't been able to change a PW at Mmodal - L&L

[ In Reply To ..]
for years now with IT help, but my experience with IT has been fine. Only problem, accents. I had this fellow from Florida telling me to put in "faav." Guess what, it's a number between 4 and 6.

MModal - Hope

[ In Reply To ..]
I just wanted to say I loved MModal when it was MedQuist. However, I know for a fact they are trying to get rid of employees because of lack of work and it's cheaper to higher new people. At least at Nuance they train you on their audit system and have consistency about what is an error. Their platforms are not as good,but they are fair and train you on how many points for each type of error. Also, you don't automatically get a major or even critical error for a typo,and they readily admit they make errors and have a system in place for you to contest an audit you feel is not correct. Furthermore, all MModal cares about is beating Nuance. They can dream on. It will never happen! I hope the high and mighty at that company read this cause all the firings and layoffs are going to bite them back in a big way! Thanks for wasting 4 years of my life and then treating me like I was nothing. You deserve what's coming!

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