A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Hired But Forgotten - ST

Posted: Aug 25, 2011

I was hired for my first transcription position and filled out the paperwork Aug 4th. They said after the platform was installed on my computer (done Aug. 19th) the training would begin. The trainer has not communicated w/me at all. When I emailed HR and asked if training would begin this week (Aug 21st) the response was "hope so, but I have been on vacation and am not sure". I emailed HR again yesterday (Aug. 24th) with no response. They had been very professional up to this point, with calls from supervisor, platform coordinator, payroll, and HR that were welcoming and optimistic.

It has been 3 weeks. What gives?

What company? - nm

[ In Reply To ..]
nm

what company - ST

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I would rather not say. Does it usually take this long to get things going? Or is something else going on?

If I were you... - Hmm

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I would try calling them. Do you have a number you can try? The last time I worked for a large MTSO, they had me up and running in a week. So I think this is odd.

Holding - ST

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I considered it but something told me to hold back. We had been communicating back/forth using email this week. HR doesn't appear to know when it will start and how many times can you ask (comfortably)? Also, when I interviewed, I was told this was a new account and they were hiring IC's for the first time. Is it problem w/that?

I don't understand why they are not keeping me abreast of what is going on. It doesn't feel right, though. Darn! I was so excited and now...

I'll probably call tomorrow if I don't hear back this afternoon.

Sounds like KS. - nm

[ In Reply To ..]
nm

That was my first thought, too - anonMT

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Keystrokes was the worst experience I ever had. The archives show so many terrible stories with that company. I experienced their craziness as a new hire. Nightmares.

The Company is - ST

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Unfortunately, it was not Keystrokes. Sad to know there are more ethically-challenged companies out there.

It was SOAP Transcription. HR pointed out during my interview how they liked working with new MTs. So I guess there are others feeling the sting.

And I'll bet their ad said,"MTs needed IMMEDIATELY", too! - They forget the MT needs WORK immediately. Idiots.

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Happened to me too. I went so far as to purchase....sm - oldtimer

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an XP computer and download the platform. So sorry this is happening to you.

Avoidance - St

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I just called HR and got voicemail. Left message but I can feel in my gut this isn't going to happen.

How am I going to trust anyone in this field? I turned down a position for this company. What newbie can afford to do that?

crappy business ethics - BeenAroundMT

[ In Reply To ..]
This happens to MTs with experience, as well. Myself and other MTs have had offers by both phone and e-mail. I document everything, so I am sure I have the information correct. Then, for some unknown reason the contact ends. I have suspected that sometimes a company places ads, interviews appropriate candidates, screens those candidates, then makes offers to more MTs than they need, and therefore just ignores the remainder. Yes, I consider this to be very crappy business ethics.

The stories about people buying add-on programs, even upgrading their computer, foot pedal, etc., then not starting with a company are also true.

I ran into a situation where I was hired, wasted unpaid time being trained on an account, and I spent hours with technical support trying to deal with their platform problems, worked for a couple of days, and then there was not work available. Oh, but they needed me so desperately (!). I was then assured that I would be assigned another account. After initially attempting numerous times to contact all the appropriately people, it's now been a couple of months and I have had no response and obviously I'm not working for this company.

I think we're all just a number or a warm body and most of the companies just want the cheapest workers they can find.

Here's my basic rule -- don't trust any company. Give any employer a good day's work one day at a time, and that's all you ever owe them.

My suggestion would be to contact the company you turned down, explain why things did not work out, and ask if they still have a job available.

Best wishes.

Turned down a position for this.... - Kat

[ In Reply To ..]
I want to suggest that you get in touch with the company that you turned down a position with. People are aware of the unscupulous things that happen in this industry at times and they may still have the position open that they offered you, just explain what happened and tell them you are still available. It couldnt hurt to try, all they can say is no, or possibly they will put you on a list to contact you when something comes open. As for whether you will ever be able to trust anyone in this industry.....my opinion is that this is like everything else (sometimes worse but you know what I mean) and you have to just keep your chin up and march on. Dont let things get you down, get back up and keep looking. Concentrate on the good somehow and just know that if this company did this to you, it is better that you dont work for them anyhow. You will find a good company to work for, keep looking until you do. Good luck in your search. I agree this is a horrible way to conduct business and treat other people. I'm sure it will come back to bite them.

Thanks! - ST

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I emailed the company's HR rep to let her know what happened and that I would like to be considered for the position if it was still open. Hopefully I'll hear back one way or the other.

Hired/Forgotten Update - ST

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I did finally hear back from them (wish it had been sooner so I wouldn't have felt forgotten) and it turns out it was a technical problem on the client's end that was holding things up. I'm psyched because I really want to work with them.

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