A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Contact by Recruiter, platform question - JTMT


Posted: Jul 13, 2012

I worked for Medquist in 2006.  I didn't stay long, but those 5 months seemed like a year.  There were some of the very worst dictating clinicians that I've ever heard and I always ended my shift with a severe headache.  Communication was practically nonexistent except for when QA wanted to complain.  I remember receiving an email once where the QA woman was responding to a report that I had worked on for more than an hour.  It was barely decipherable.  Her response was not one of "how can I help" or "oh my, I see that you tried", but she stated, "We can't have this many blanks in a report."  I don't know why, but that statement struck me as so hilarious that I simply couldn't stop laughing.  It was the wee hours of the morning and the other members of the household awoke, wondering if they needed to take me to the ER.  I couldn't take it anymore and submitted my resignation that same day.  I don't know how some MTs have been able to work there for years and years.

When I resigned, it took quite a while to get anyone at Medquist to respond to my request to arrange pickup of their equipment, but it finally did happen.  Several weeks or months later, I received a certified letter from them, threatening legal action if I did not return that same equipment immediately.  Thank goodness I still had the UPS ticket that proved their equipment had already been picked up!!!

Well, here it is 6 years later.  I posted my resume, specifically stating that I'm looking for additional work with the EditScript or Emdat platform ONLY.  An M*Modal recruiter contacted me and requested that I retest and reapply to work there again.

First of all, when did M*Modal start using the EditScript or Emdat platform?

Secondly, from what I read here, working at M*Modal/Medquist is much worse than it was 6 years ago, and it was incredibly awful then.  I cannot think of a good reason why I'd go through that again.  IMHO, a fast food job would be a better choice.

Also, don't recruiters reject applications when the applicant does not have a 100% grammatically perfect resume?  Apparently, they don't expect this same level of perfection, i.e., 100% perfect reading comprehension, from themselves?  I'm not really surprised.

Just thought I'd share.

I believe every platform will be DQS soon - Business fodder

[ In Reply To ..]
I didn't even know we worked with those 2 platforms. Considering MQ/MModal has been trying to buy up every other company in the last couple years (and now recently just was bought out itself), I'm guessing that these are all platforms used by the bought-out companies. I'm thinking soon that they will be phased out to DQS, however.

DQS to become #1? - JTMT

[ In Reply To ..]
You may be right, but I'm thinking EditScript by escription is going to take over the industry. EditScript is the best VR platform of all the ones I've worked with, including DQS.

it may be better, but mmodal owns DQS - sm

[ In Reply To ..]
I doubt they would pay for a software license when they own and update their own product.
That wasn't the point of the original post. - JTMT
[ In Reply To ..]
I wasn't really debating the platform; I was pointing out the lack of 100% perfection on the part of the recruitment department and the double standard where they expect MTs to be perfect, yet they either ignore or simply cannot comprehend what is clearly written in a brief resume. Recruiters often totally reject an applicant who does not have a 100% grammatically correct resume.

I didn't really think that M*Modal uses Editscript or Emdat!!


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