A community of 30,000 US Transcriptionist serving Medical Transcription Industry

If Nuance REALLY cared about quality, - sm

Posted: Feb 28, 2014

...don't you think they would do something about this speech wreck and fix it so it's not repeatedly making the same mistakes day in and day out as well as leaving out spoken words that are so clearly dictated as well as not making up stuff and putting in text that is clearly not spoken? These are the things that I get dinged on by the FIASCO cops because I'm not catching them (which IS my fault, but all the nonsense tends to run together, especially since only one space after periods). I am beginning to believe they are setting us up for failure and really don't care about quality transcription. They just want their money.

Quality - sufferinginsilence

[ In Reply To ..]
begins with the doctor!! Do they care about quality when they dictate a report in one breath, especially labs and medications. among other things. They always try to put the quality thing on us and it just pisses me off. Put it where it belong! My clinic note is not the only report in the patient's file and if something looks suspect (yea, Mr. Doctor - READ YOUR REPORTS!), then it should give pause for concern. The physicians sign off on these reports. They are responsible for the treatment from beginning to end INCLUDING DICTATING AN AUDIBLE REPORT which is why they are getting the big bucks and carrying the millions in malpractice insurance!!

I just do the best I can with what I am given (garbage in, garbage out), sign off and go on with my life!

I agree with you, but... - OP

[ In Reply To ..]
That has always been the case with the doctors. What I'm talking about is the fact that Nuance's speech wreck is causing more problems and those problems are impacting us.

I agree! - sufferinginsilence

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This speech engine is seriously flawed. How long does it take and how many repetitions does it take to get "trained" if ever.

Three or more edits per sentence is ridiculous. . . - seriously flawed. nm

[ In Reply To ..]
x

I always feel lucky to receive a report - with only 3 errors per line!

[ In Reply To ..]
nm

I had a report the other day - sm

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That was an entire 9 seconds long. This was a VR speaker and no VR text came up. I think he spoke too quickly for VR to pick anything up! But I better have not made a mistake transcribing that garbled mess!

On one of my accounts, the VR ALWAYS leaves out - one word of the hospital name!

[ In Reply To ..]
This has been going on for months!!!!!

I'm been making the same VR corrections for years! - Nam

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X

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