A community of 30,000 US Transcriptionist serving Medical Transcription Industry


I don't think MModal wants quality from its MTs - whether offshore or on


Posted: Feb 20, 2012

When the clients then complain, I can just see them pushing their EPIC or whatever fast-food medical record software they have and saying, "see, our software has less errors than the transcriptionists." 

nope quantity is the name of the game - faster faster

[ In Reply To ..]
Their words and actions point to 2 different things. They say then want quality, but then they punish the MT for sending to QA. They raised the minimum line requirements which means they believe everyone is not producing fast enough. They also demoted QA from hourly to paid by the line like everybody else which means they disrespect their position and the quality assurance (as their title would imply) they bring to the job. Quality? Not any more. Quanitity- the more the better.

Some doctors will never ever ever be able to be understood by ASR no matter how much Mmodal pushes it. If we are still flipping to repository reports and samples to understand there is no way that ASR software will turn out a quality report. ASR also can't fix- wait go up and add a sentence at the end of the last paragraph nonsense we deal with every day.

For sure cause I have asked for clarification on things and never get an answer - jh

[ In Reply To ..]
X

or asked to have samples fixed or to add to - repository and

[ In Reply To ..]
never get an answer.


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