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Inactive Time/BOOST bull! - Ninner
Posted: Jun 28, 2012
Ok, not sure if I'm the only one who had this initial perception of the mentoring program and the BOOST initiative, but it is my impression that during my mentoring session it was kind of IMPLIED that if our inactive time decreased our pay would go up...me thinking my daily pay for SR. Inserted in there ever so sneakily from my mentor is the fact that the inactive time has NO BEARING WHATSOEVER on our daily production pay! A low inactive time only affects PTO, downtime, etc., pay which is reviewed and calculated every 6 months! I was initially told that to calculate this rate they take an average of gross LPH over 6 months, so if the gross LPH INCREASES, then the average calculation for the hourly rate will also increase. However, when they send out those little SR statistics, they are ONLY calculating SR...NOT transcription! My mentor indicated that the transcription IS taken into consideration when calculating this hourly rate every 6 months, but my question is then why are they so focused on SR inactive time and not including transcription, though I realize straight transcription is not as much in volume as SR?! IMO, they should calculate inactive time for ALL reports! And though she SAYS they calculate in transcription for those 6 months, how do we really know that's the truth?! Also, why does MModal even care what my hourly rate is for PTO and downtime? The BOOST initiative IMO is nothing more than another way to try to increase our production without proper compensation, to have a reason to "release" employees if they aren't meeting these inactive time goals, to try to figure out how many times I go to the bathroom in 8 hours, and to give the IMPRESSION that they're concerned about our compensation and are trying to do something about it....NOT!!!!!
You are right - Just Me
[ In Reply To ..]It is good that we can learn ways to improve our productivity, but they are not promising us anything. In fact, I think we are killing ourselves with stress that is unnecessary and nonproductive.
Well said!!! - sm
[ In Reply To ..]Could not agree more, it's just a sham to make us think they care. I read the thread below about the higher productivity/same pay, and I am still trying to pick my jaw up off the floor. Minimum wage in my state is 0.055 cents per line for 150 LPH? Why would I ever do any more than that? WTH is up with this company? I gotta get out of this place.
Why does inactive time or keystroke vs mouse matter at all? - SM
[ In Reply To ..]We're paid on production, and our total lines should be all that matters to them, period. Why are they wasting so much money to pay people to harass us with this crap? I make my quota, SO LEAVE ME ALONE & LET ME WORK!!
why does inactive time or keystrokes... - kittykat
[ In Reply To ..]I understand they do not want you to use a mouse too much because you are taking your hands away from the keyboard. EVERY report I have to enlarge the print and turn up and then down my volume and back up and down for some doctors during the same report. Or I have to speed it up or slow it down and sometimes I just lay my hands on my lap and say scre* it all. When I use shortcut keys I sometimes hit the wrong keys and really mess things up, so I prefer my mouse.
Me too. I'm much faster with my mouse on ASR. - nm
[ In Reply To ..].
BOOST - ripped off
[ In Reply To ..]You're right. I went through the same thing and was TOLD the same thing by the mentor. I resigned from MMODAL over a week ago. I got my last direct deposit check from them and it's $100 short! WTH? I guess I'll find out when I see my check stub. Hands on the keyboard, hands off the keyboard, how many times are you using your mouse instead of shortcut keys, etc. They don't give a rip about increasing your pay, it's a load of horse sh*t.
Hmm - Somebody
[ In Reply To ..]I suspect they are doing some creative accounting with the time clock.
Hmm - Ripped
[ In Reply To ..]Oh yeah!
Increased line count - MT Gone
[ In Reply To ..]Yup, before I left I did the mentoring thing, actually got my line count up a bit. I'd been doing most of the stuff anyway, but I picked up a few handy helps. As a special reward my pay got cut....again! Not everyone, just some of us. A few weeks later my PT job went to full time and I quit the day after my account went EPIC. So much for increased production = increased pay. I miss being an MT but like paying my bills on time with $$$ left over!!
Increased line count - FeelYourPain
[ In Reply To ..]I feel your pain on this one. I resigned a week ago and took on another job. When I worked for MMODAL I was in a region that RARELY ever ran out of work. Then, one day without warning one of their major accounts started using EPIC and the amount of work dropped drastically. I was consistently getting the NJA message. I asked my CCM about it and she said things would "get better" because she was moving some MTs and MMEs around to other accounts. A week went by and things didn't get any better. I was still getting the NJA. I asked her again and she said she would put in a transfer for me. I didn't like the sound of that. I found another job and resigned.
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