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Normal ROS & PEs - Morgan


Posted: Jan 26, 2013

When a dictator asked that you insert a normal ROS or PE, then dictates "for the respiratory put ..." I often get dictation that contradicts what remains in the normal template but the dictators do not instruct to delete the rest of that heading. Sometimes this is an easy fix, for example if you know they complain of SOB, then you delete that portion. Other times we can't possibly know how the "normal" differs for this particular patient. It's time consuming to keep flagging these for QA over and over because the doctors don't take the time to be clear. I wonder if any of you have any shortcuts to this like deleting the "normal" portion under that heading to leave only what they have added, or replacing it with "per HPI?"

Explanation for what you are hearing - Clinical Documentation Specialist

[ In Reply To ..]
When he tells you to replace respiratory with blah blah, that is not unclear . . . he means for you to replace all of it. You should not be trying to figure out how the rest of it should read.

Do not rewrite anything else. Just delete the rest. You risk less error that way and it IS what he said to do.

Absolutely do not change anything to "per HPI" as that could be meaningless, could introduce more error, and can interfere with coding and billing needs. Many physicians are being instructed to never use that phrase for those reasons. It is not helpful for you to put those words in their mouths.


I was an MT for years until I changed careers, so I understnd this from your perspective, but I am now in clinical documentation improvement, so I see this from another perspective, too. When he says to replace respiratory with whatever, do that.

What is it you do now? - Curious NM

[ In Reply To ..]
x

Clinical documentation improvemenr - Just google it

[ In Reply To ..]
You can also go to the ACDIS website for more information. That and AHIMA are the main certifying bodies for it.

It is something coders often advance into. You find mostly coders, RHIAs, and RNs in it.

How to handle it... - MT

[ In Reply To ..]
I've worked for years with physicians who use templates. When they say "add to," you simply add what is stated and do not delete anything in that particular section. When they say "change" or they just state, for example, "respiratory" and start dictating, then you delete the template part and put in what he dictates. You are not in a position to decide whether the rest of the template is edited based upon what is dictated in the rest of the report. It is the dictator's responsibility to make corrections as needed. You are also not required to flag the report if the template and the rest of the report do not match unless specifically required per facility, although I have never worked somewhere that required flagging for that type of discrepancy. The dictator can make changes before signing the document.

Thanks Everyone, but... - Morgan

[ In Reply To ..]
The problem is the dictators never use the simple words "add" "delete" or "change" they say "put", i.e. "put under cardiac blah blah blah".

Also I know most doctors do not read their reports, usually just a quick glance of the page and maybe the Assessment & Plan.

I'm just not comfortable with the sloppy dictation practices today as the dictators don't seem to be able to safely use templates. They request templates by the wrong name or want their personal template which does not exist. It just seems they are more interested in volume than accuracy of the report.

Funny, I was just going to reply that I'd consider "put" as "replace." - sm

[ In Reply To ..]
Luckily for me, I hear "add" a lot, so that's a no-brainer, but I also get ambiguous alternate words to "replace," in which case I do as others here have mainly suggested, just over-write what's there with the dictated statement, even if rather briefer than the normal. Just much safer overall and not worth worrying about to the point of flagging, in my opinion.

What I Do - see msg

[ In Reply To ..]
I delete, then just type what he says. If it is a discrepancy with another part of the report, on my accounts, we are allowed to flag it and send on to the client with a short note. I don't write a novel. I just put "in respiratory exam, shortness of breath" In HPI, no shortness of breath.

If you're not allowed to flag at all, I still would say you're safer deleting the "normal" part of the exam.

It can get tricky. sm - anon

[ In Reply To ..]
If your account specs include specific directions for those dictators who use normals for their ROS and PE, it can get tricky. You should refer to those first.


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