A community of 30,000 US Transcriptionist serving Medical Transcription Industry

What's up in this childish new world? - Daylo

Posted: Nov 18, 2010

Am I missing something? What happened in the world we live in now? It is as if something has gone terribly awry almost overnight. It must have changed when I wasn't looking...

I made a cold call to a pain clinic in a nearby town. I asked if I might send my resume via e-mail and was told "We don't like to give out our e-mail address." I was asked if I might mail it via snail mail to the attention of their office manner. I was told her name was "Shelly" and I asked if I might have her last name as well, and was told, "You don't need to know that." Honestly, I am incredulous and unfortunately must have shown my disdain when I replied that this was a business document I was going to send. My mouth ajar, I hung up the phone and swore I would never work in a place like that.

Who's wrong?

Her. It's not like you were asking for her SSN, DOB, and a DNA sample. Sheesh. - Shirl

[ In Reply To ..]
nm

Hey, there have always been people like that. She's - just a person, not a world. NM

[ In Reply To ..]
x

A pain clinic, huh? - I would add this

[ In Reply To ..]
People employed at pain clinics may also be super-alert about drug-seeking behavior from their clients/patients. For this reason, they may be a little more cautious than most medical practices.

No-fault - LMJ

[ In Reply To ..]
It was a pain clinic. They are often targets for break-ins, including the people who work there. I think they were right in not offering that information to someone who was "supposedly" a business person. (Not that you aren't, just that they could not be sure of that.)

So perhaps her delivery could have been different, but they do have to be careful due to the world we are living in now.

The World - Tired of it All

[ In Reply To ..]
I got an e-mail from a recruiting company in Oklahoma, stating they would like to interview/test me for a company that I applied to. They didn't give the company name. They asked that I call them. I have called 6 times, left a VM and e-mailed and thye have never returned my calls or e-mail. Gee, why did you contact me in the first place? Just plain rude. Perhaps you wouldn't want to work at a place like that anyway. Just sayin!

A lot of places do not give last names of their - sm

[ In Reply To ..]
employees, mainly for protection in this crazy world. Anymore, name tags don't have last names, only first names. Personally, I wouldn't think anything about it, and send my resume anyway. The cover letter can be to the attention of Shelly.

Guess some of it is just generational? - Daylo

[ In Reply To ..]
Thanks to everyone for your replies. I guess some of this is just a generational gap thing.

In the world I grew up in, we addressed our elders with respect and our business letters by the complete name. We actually did not care if anyone knew we worked for a reputable organization. It kind of sounds like there is something fishy going on, or you are not proud to be affiliated with this organziation/facility?

I still consider it a rude reply and totally off the wall in my opinion. "You don't need to know that." could have been changed to, "I am sorry, but we do not give out employees last names." That would have been more appropriate in my humble opinion.

Also, I think that in the long run, if you have a business, giving out your e-mail address could certainly be beneficial to your business. Otherwise, who writes you? Get an e-mail address and don't give it out, you only get spam. It seems rather odd if you ask me.

I can also see the points made by others on here though.

The way business is done nowadays just kind of make me feel like I am living in a parallel world.

There are some uptight folks in the world... - anonymouse

[ In Reply To ..]
There are some uptight folks, and it sounds like you had the pleasure of dealing with one. :) I guess that call let you know you didn't wanna send your resume there.

my own doctor's office wouldn't give me an email or a fax number - sm

[ In Reply To ..]
I couldn't have either a fax number or an email because they claimed patients "abused" them. I wonder what they think abuse is? At any rate, maybe the clinic you called had people abusing email.

Not that I agree with it, though. I know they're busy, but punishing all of us because a few people "abuse" the fax number is childish.

Well, fight fire with fire. - Daylo

[ In Reply To ..]
I suppose you could just be honest and find another doctor and tell them that if they don't trust you with their fax/e-mail addresses, you can't trust them with your life.

Sounds like a good plan to me. :)

We wouldn't at the doctor's office I worked at - sm

[ In Reply To ..]
The only email we kept was the doctor's. These days most people know how to use email, and that is a huge liability as the patient's could start emailing medical questions, etc. If you offer your email address at a doctor's office, you have to have someone there checking regularly and answering the messages. Not to mention that they don't need another forward in their inbox.

As for the last name thing, I would not have given mine out for a cold call. That is just odd. Why would anyone need to know that information. To an insurance company, yes. Certain patient's, yes. Cold calls for transcription, definitely not, nor would I ask for it.

I think you are. - sm

[ In Reply To ..]
They obviously are not interested in your business. You're not entitled to that private information.

Just move on. Besides, you said you wouldn't want to work at a place like that...that keeps it private info private? LOL

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