Venting about Nuance - burnedoutco

I just finished a day where half it was spent on an ESL dictators doing short progress notes using VR, so had to change almost EVERYTHING.   No lines to speak of.  Had to pend almost all of them because some of the ESLs just do not enunciate numbers and heaven forbid you make a mistake.  EVERYTHING is the transcriptionist's fault.   I worked in hospitals for around 20 years.   In the hospital you could use your expander for speed and got lines by making what we called "text inserts" where you had a template of all the doctors you did where they said mostly the same thing.  You also did the same docs most of the time and became really familiar with them.   But with VR you can't do any of that.  It is BEYOND  laborious and stupid.  It does not make any difference if you are a fast typist even.  You sit and listen while they are flipping papers, chewing, talking to people in the background, and all for about 10 lines on a report you have spent 10 minutes on.   VR is a joke. Even with good dictators it would be easier just to type it instead of deleting and typing and getting paid half.

Now I think (I may be wrong) but we have to go in and try and reverse QC reviews, not just post audit.  I get dinged for the most minor things and lets not forget the wonderful "invalid blanks."  I nearly always get 99% to 100% on my post audits but on pended notes supposedly there are too many mistakes and I may have to go back to Non-DSP.  I am so demoralized.      

I really thought I could last for less than a year until I could retire, but it is getting just so stressful.   I really feel that I might be in danger of getting fired as I am getting such awful work the last few weeks and am barely able to make minimum wage, which is relatively high where I live.  Don't know if you get unemployment if you are fired.    If you are someone with a lot of years to work, run and don't look back from this field.