A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Just felt like venting - Frustrated

Posted: Nov 12, 2013

I am so sick of getting emails daily from TSM and QC regarding new updates, changes, complaints! Its not our fault that things with this new updated, state of the art fluency platform are not updated correctly, that should have been done by them before we started typing! Quit holding me back by having to read, read, read more changes, etc. I hate what transcription has become, I remember the days where I just sat and typed and never, ever heard from my supervisor back then. Why, because we were responsible and knew how to do our jobs and weren't under pressure with high standards, I know back when it was 90% QA I could keep 98, 99, even 100% easy because there was no pressure and I would even get a raise. Now all I keep thinking about is don't make a mistake I don't want to see any emails from *** for 1 stupid mistake like a subjective word like an or a. I am trying so hard to find a job, but haven't been lucky yet, I wish, pray, wish, pray and wish I would get the layoff call.

You are not alone. I could've written this post. It's down right abuse! nm - broke

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..

The definition of insanity - old and burned out

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I'm sure you've all heard Einstein's definition of insanity as doing the same thing over and over again and expecting a different result. This company keeps moving us from pillar to post and expect instant perfection in each account. We used to work on the same account for years, got to know the dictators and their quirks as well as format. If we got a new account we got one new account and were paid for several days of training. They can't seem to understand that the human brain is just not capable of instantly remembering hundreds of new instructions, names, formats every week. Even if we could, there is no motivation to do so. So, as I said before, this is truly insanity.

The increasing list of stuff we are not paid for - comma not zzz

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is exasperating and unethical. So is the huge pay cut for using ASR. Demanding perfection across all specialties and multiple accounts with (pointlessly) different format rules while paying us less than burger flippers is ridiculous. They are going to end up getting what they pay for when those of us with a lot of experience who care about our job are laid off or leave, and unfortunately that includes the patients with incomplete records full of holes and errors.
Time-consuming but not paid for: ADT, adding cc, reading and responding to e-mails and feedback, researching, double checking client profile rules, checking prior reports, stopping to think...etc. I don't want to be laid off -- I want to be valued as a professional and paid like one.

My accuracy is so much better with straight typing. - dinged

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I miss little stuff, and then, off course there is an email about a missing the, a, etc. I have gotten emails about extra spaces to which I answer that I can't see that on the screen. I notice ASR inserting extra spaces, and save myself, I had better not miss that. Most of those emails I so wish I could answer with 'bite me"

I got an email about extra spaces too - whodat

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and I cannot see that either. It's not like I put the wrong medication down or got the lab valute wrong. I'm sorry I cannot see the extra space!

I do - pretty

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much tell them bite me. I got an email once telling me the doctor put the wrong patient name in and I apparently missed it and it was caught by the client. Email told me I need to respond with what I had to say about my error. I told them the doctor made an error, I missed it and the client caught it, now that's good team work. If I get dramatic emails about horrible errors I make, I usually send one back saying "oops" and that's it. Some aren't even worth responding to. The VR makes so many mistakes, the doctors make so many mistakes, I really don't worry myself over my errors. Just ignore them.

Extra spaces, extra money they pay out - sm

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I had a friend that scammed the hell out of her company by putting extra spaces in from here to next week. Always wondered why I couldnt come anywhere near her line counts..The she told me about it and to try it, something that had NEVER dawned on me..Of course, I am honest and didnt do it, apparently someone else she told, turned her in, they went back and checked her reports, and she got fired. And they held her last paycheck.

I always wondered if this was an MT urban legend - SAM

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I've heard about this story for years and had no idea of its origin or if it were even true or just a precautionary tale for MTs.

I'm glad you posted and, since you actually know the MT in question, the riddle is solved...It really did happen and isn't just "urban legend" fodder.

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